flash installed through Muon has 'Context3D not available' error at pogo.com

Bug #1806252 reported by Scott
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

tried to play chess at pogo.com; was told to install flash; installed 'flashplugin-installer' from Muon Package Manager (Discover freezes every time I try to use it) after closing firefox web browser; opened firefox went back to pogo.com now it says "Context3D not available! Possible reasons: wrong wmode or missing device support." when I enter the chess room: the frames of the right username list and chat load, but nothing else loads with that error message displayed instead in the center of the flash frame (i suppose it's called). help.ubuntu.com indicates this is a bug, because what Ubuntu purports to do -- install flash from the Muon Package Manager -- does not successfully install flash. I will try to uninstall this package from the Muon Package Manager and instead follow the Adobe Flash download link from pogo.com and try a manual install. (My hypothesis is that the Muon package is outdated.)

ProblemType: Bug
DistroRelease: Ubuntu 18.10
Package: firefox 63.0.3+build1-0ubuntu0.18.10.1
ProcVersionSignature: Ubuntu 4.18.0-11.12-generic 4.18.12
Uname: Linux 4.18.0-11-generic i686
AddonCompatCheckDisabled: False
ApportVersion: 2.20.10-0ubuntu13.1
Architecture: i386
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: scott 2102 F.... pulseaudio
BuildID: 20181116130029
Channel: Unavailable
CurrentDesktop: LXQt
Date: Sun Dec 2 10:07:40 2018
ExecutablePath: /usr/lib/firefox/plugin-container
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
 # ifupdown has been replaced by netplan(5) on this system. See
 # /etc/netplan for current configuration.
 # To re-enable ifupdown on this system, you can run:
 # sudo apt install ifupdown
IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2018-10-24 (38 days ago)
InstallationMedia: Lubuntu 18.10 "Cosmic Cuttlefish" - Release i386 (20181017.2)
IpRoute:
 default via 192.168.1.1 dev wlan0 proto dhcp metric 600
 192.168.1.0/24 dev wlan0 proto kernel scope link src 192.168.1.35 metric 600
Locales: extensions.sqlite corrupt or missing
Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
PrefSources: prefs.js
Profiles: Profile0 (Default) - LastVersion=63.0.3/20181116130029 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/16/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/16/2008:svnDellInc.:pnLatitudeD620:pvr:rvnDellInc.:rn:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: Latitude D620
dmi.sys.vendor: Dell Inc.
mtime.conffile..etc.apport.crashdb.conf: 2018-10-26T14:32:24.536438

Revision history for this message
Scott (ubuntuser1) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status: New → Confirmed
Revision history for this message
lotuspsychje (lotuspsychje) wrote :

Ubuntu 18.04.1 here all up to date @ 2/12/2018 4.15.0-39-generic

confirmed its not working on firefox + flashplugin-installer

but does work on chromium-browser + pepperflashplugin-nonfree

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