Bug #1720908 “Firefox cannot load Flash because of libxul broken...” : Bugs : firefox package : Ubuntu

Revision history for this message

Alexis Wilke (alexis-m2osw) wrote on 2017-10-03:

#1

AlsaInfo.txt Edit (48.8 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (422 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (256.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (8.0 KiB, text/plain; charset="utf-8")
IfupdownConfig.txt Edit (3.8 KiB, text/plain; charset="utf-8")
IpAddr.txt Edit (1.9 KiB, text/plain; charset="utf-8")
IpRoute.txt Edit (435 bytes, text/plain; charset="utf-8")
IwConfig.txt Edit (208 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (246.6 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (33.9 KiB, text/plain; charset="utf-8")
PciNetwork.txt Edit (3.0 KiB, text/plain; charset="utf-8")
Prefs.txt Edit (1.9 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (848 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (109 bytes, text/plain; charset="utf-8")
ProcMaps.txt Edit (82.6 KiB, text/plain; charset="utf-8")
ProcStatus.txt Edit (1005 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (27.5 KiB, text/plain; charset="utf-8")
SubmittedCrashIDs.txt Edit (360 bytes, text/plain; charset="utf-8")
WifiSyslog.txt Edit (17.1 MiB, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-10-03:

#2

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status:	New → Confirmed

Revision history for this message

Roman Shipovskij (roman-shipovskij) wrote on 2017-10-03:

#3

Official Firefox build does not have this problem

Roman Shipovskij (roman-shipovskij) on 2017-10-03

tags:

added: i386 trusty

Revision history for this message

Tom Chiverton (bugs-launchpad-net-falkensweb) wrote on 2017-10-03:

#4

not just i386. Occurs here with 64bit Flash v27 and 64bit FireFox v56.

Test page is https://helpx.adobe.com/flash-player.html and then press "check now". Logs in console :

/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[Parent 26603] WARNING: pipe error (137): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[Parent 26603] WARNING: pipe error (136): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353

Revision history for this message

Muzi (muzi111) wrote on 2017-10-03:

#5

Yes not just i386, its sucks also 64bit :( , i am unable to run vsphere flash webclient in firefox and my routine works is badly effected due to this bug. When its patch or fix version will available ? And how to revert back to old firefox version 55.0 ?? Please help me.

Revision history for this message

Tom Chiverton (bugs-launchpad-net-falkensweb) wrote on 2017-10-03:

#6

@muzi : you can use apt (or a GUI like Muon) to install an older version. Ex 'sudo apt-get install firefox=55.0.2+build1-0ubuntu0.16.04.1'

Revision history for this message

Muzi (muzi111) wrote on 2017-10-04:

#7

Thanks Tom, i tried but as per googling i found we cant revert back automatically to older version. Only solution is to uninstall the current version and manually install old version from source.

sudo apt-get install firefox=55.0.2+build1-0ubuntu0.16.04.1
Reading package lists... Done
Building dependency tree
Reading state information... Done
E: Version '55.0.2+build1-0ubuntu0.16.04.1' for 'firefox' was not found

Revision history for this message

ard (ard+sur) wrote on 2017-10-04: Re: [Bug 1720908] Re: Firefox cannot load Flash because of libxul broken dependency

#8

Download full text (4.9 KiB)

Hi muzi
on my 32 bit still no success

on my 64 bit notebook, Flash kept working normal while FF upgraded to
version 56

on the Ubuntu17.10 beta artful with FF55, I had also problems getting Flash
installed.
But I found a nice site that lists all available Ubuntu packages, called
https://packages.ubuntu.com
selected the artful packages and found flash installer.
downloaded that package via the local ubuntu distribution site, that
offered me a deb package which installed without a problem and made Flash
working corrrectly.

On 4 October 2017 at 12:12, Muzi <email address hidden> wrote:

> Thanks Tom, i tried but as per googling i found we cant revert back
> automatically to older version. Only solution is to uninstall the
> current version and manually install old version from source.
>
> sudo apt-get install firefox=55.0.2+build1-0ubuntu0.16.04.1
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> E: Version '55.0.2+build1-0ubuntu0.16.04.1' for 'firefox' was not found
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1720955).
> https://bugs.launchpad.net/bugs/1720908
>
> Title:
> Firefox cannot load Flash because of libxul broken dependency
>
> Status in firefox package in Ubuntu:
> Confirmed
>
> Bug description:
> When I start Firefox version 56 in my console and then go to a page
> using Adobe Flash, I get the following errors:
>
> /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
> [18352] WARNING: pipe error (114): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
> /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
> [18352] WARNING: pipe error (94): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
> /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
> [18352] WARNING: pipe error (41): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
>
> Each time the problem is the same: gdk_screen_get_monitor_workarea is
> undefined. Gnome marked that function as deprecated, but Firefox
> version 55 worked just fine, whereas Firefox 56 fails with Flash.
>
> https://developer.gnome.org/gdk3/stable/GdkScreen.html#gdk-screen-get-
> monitor-workarea
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: firefox 56.0+build6-0ubuntu0.16.04.1
> ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
> Uname: Linux 4.4.0-96-generic x86_64
> NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
> AddonCompatCheckDisabled: False
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1...

Hi muzi
on my 32  bit still no success

on my 64 bit notebook, Flash kept working normal while FF upgraded to
version 56

on the Ubuntu17.10 beta artful with FF55, I had also problems getting Flash
installed.
But I found a nice site that lists all available Ubuntu packages, called
https://packages.ubuntu.com
selected the artful packages and found flash installer.
downloaded that package via the local ubuntu distribution site, that
offered me a deb package which installed without a problem and made Flash
working corrrectly.

On 4 October 2017 at 12:12, Muzi <1720908@bugs.launchpad.net> wrote:

> Thanks Tom, i tried but as per googling i found we cant revert back
> automatically to older version. Only solution is to uninstall the
> current version and manually install old version from source.
>
> sudo apt-get install firefox=55.0.2+build1-0ubuntu0.16.04.1
> Reading package lists... Done
> Building dependency tree
> Reading state information... Done
> E: Version '55.0.2+build1-0ubuntu0.16.04.1' for 'firefox' was not found
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1720955).
> https://bugs.launchpad.net/bugs/1720908
>
> Title:
>   Firefox cannot load Flash because of libxul broken dependency
>
> Status in firefox package in Ubuntu:
>   Confirmed
>
> Bug description:
>   When I start Firefox version 56 in my console and then go to a page
>   using Adobe Flash, I get the following errors:
>
>   /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
>   [18352] WARNING: pipe error (114): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
>   /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
>   [18352] WARNING: pipe error (94): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
>   /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
>   [18352] WARNING: pipe error (41): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
>
>   Each time the problem is the same: gdk_screen_get_monitor_workarea is
>   undefined. Gnome marked that function as deprecated, but Firefox
>   version 55 worked just fine, whereas Firefox 56 fails with Flash.
>
>   https://developer.gnome.org/gdk3/stable/GdkScreen.html#gdk-screen-get-
>   monitor-workarea
>
>   ProblemType: Bug
>   DistroRelease: Ubuntu 16.04
>   Package: firefox 56.0+build6-0ubuntu0.16.04.1
>   ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
>   Uname: Linux 4.4.0-96-generic x86_64
>   NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
>   AddonCompatCheckDisabled: False
>   ApportVersion: 2.20.1-0ubuntu2.10
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC1:  alexis    24733 F.... pulseaudio
>    /dev/snd/controlC0:  alexis    24733 F.... pulseaudio
>   BuildID: 20170928135459
>   Channel: Unavailable
>   CurrentDesktop: Unity
>   Date: Mon Oct  2 17:05:32 2017
>   ExecutablePath: /usr/lib/firefox/firefox
>   Extensions: extensions.sqlite corrupt or missing
>   ForcedLayersAccel: False
>   IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
>   InstallationDate: Installed on 2010-12-27 (2471 days ago)
>   InstallationMedia: Ubuntu-Server 10.04.1 LTS "Lucid Lynx" - Release
> amd64 (20100816.2)
>   Locales: extensions.sqlite corrupt or missing
>   MostRecentCrashID: bp-33216e86-e3b0-440b-a25a-2754b1171002
>   Plugins: Shockwave Flash - /usr/lib/flashplugin-
> installer/libflashplayer.so
>   PrefSources: prefs.js
>   Profiles: Profile0 (Default) - LastVersion=56.0/20170928135459 (In use)
>   RfKill:
>
>   RunningIncompatibleAddons: False
>   SourcePackage: firefox
>   Themes: extensions.sqlite corrupt or missing
>   UpgradeStatus: Upgraded to xenial on 2016-05-20 (500 days ago)
>   dmi.bios.date: 09/16/2010
>   dmi.bios.vendor: Award Software International, Inc.
>   dmi.bios.version: F14
>   dmi.board.name: P55A-UD4P
>   dmi.board.vendor: Gigabyte Technology Co., Ltd.
>   dmi.chassis.type: 3
>   dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
>   dmi.modalias: dmi:bvnAwardSoftwareInternational,
> Inc.:bvrF14:bd09/16/2010:svnGigabyteTechnologyCo.,Ltd.:pnP55A-UD4P:pvr:
> rvnGigabyteTechnologyCo.,Ltd.:rnP55A-UD4P:rvr:
> cvnGigabyteTechnologyCo.,Ltd.:ct3:cvr:
>   dmi.product.name: P55A-UD4P
>   dmi.sys.vendor: Gigabyte Technology Co., Ltd.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/
> 1720908/+subscriptions
>

-- 
ard

Revision history for this message

Muzi (muzi111) wrote on 2017-10-04:

#9

Download full text (4.6 KiB)

Failed to load flush for vsphere client on my ubuntu 16.04 64bit

muzi@muzi-Linux:~$ uname -a
Linux muzi-Linux 4.4.0-96-generic #119-Ubuntu SMP Tue Sep 12 14:59:54 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (115): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (115): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (119): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (58): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (58): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/...

Failed to load flush for vsphere client on my ubuntu 16.04 64bit

muzi@muzi-Linux:~$ uname -a
Linux muzi-Linux 4.4.0-96-generic #119-Ubuntu SMP Tue Sep 12 14:59:54 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (115): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (115): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (119): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (58): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (58): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (50): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353
/usr/lib/firefox/plugin-container: symbol lookup error: /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_workarea
[12707] WARNING: pipe error (104): Connection reset by peer: file /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/chrome/common/ipc_channel_posix.cc, line 353

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-10-04:

#10

This bug was fixed in the package firefox - 56.0+build6-0ubuntu0.17.04.2

---------------
firefox (56.0+build6-0ubuntu0.17.04.2) zesty-security; urgency=medium

  * Backport patch to stub gdk_screen_get_monitor_workarea in mozgtk2
    (fixes LP: #1720908)
    - add debian/patches/stub-gdk_screen_get_monitor_workarea-in-mozgtk2.patch
    - update debian/patches/series

-- Chris Coulson <email address hidden> Tue, 03 Oct 2017 10:44:38 +0100

Changed in firefox (Ubuntu):
status:	Confirmed → Fix Released

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-10-04:

#11

This bug was fixed in the package firefox - 56.0+build6-0ubuntu0.14.04.2

---------------
firefox (56.0+build6-0ubuntu0.14.04.2) trusty-security; urgency=medium

  * Backport patch to stub gdk_screen_get_monitor_workarea in mozgtk2
    (fixes LP: #1720908)
    - add debian/patches/stub-gdk_screen_get_monitor_workarea-in-mozgtk2.patch
    - update debian/patches/series

-- Chris Coulson <email address hidden> Tue, 03 Oct 2017 10:46:24 +0100

Changed in firefox (Ubuntu):
status:	Confirmed → Fix Released

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-10-04:

#12

This bug was fixed in the package firefox - 56.0+build6-0ubuntu0.16.04.2

---------------
firefox (56.0+build6-0ubuntu0.16.04.2) xenial-security; urgency=medium

  * Backport patch to stub gdk_screen_get_monitor_workarea in mozgtk2
    (fixes LP: #1720908)
    - add debian/patches/stub-gdk_screen_get_monitor_workarea-in-mozgtk2.patch
    - update debian/patches/series

-- Chris Coulson <email address hidden> Tue, 03 Oct 2017 10:45:41 +0100

Changed in firefox (Ubuntu):
status:	Confirmed → Fix Released

Revision history for this message

Muzi (muzi111) wrote on 2017-10-04:

#13

Awesome ! Thumbs up and clapping for you Mr. Janitor, its resolved and flash is working now. Great work & support as always. Appreciated for prompt and effective response.

Regards,
Muzi

Revision history for this message

ard (ard+sur) wrote on 2017-10-05:

#14

Download full text (4.2 KiB)

Likewise, flash working again on my 32 bit computer. Thanks a lot for the
quick action.

On 5 October 2017 at 00:29, Muzi <email address hidden> wrote:

> Awesome ! Thumbs up and clapping for you Mr. Janitor, its resolved and
> flash is working now. Great work & support as always. Appreciated for
> prompt and effective response.
>
> Regards,
> Muzi
>
> --
> You received this bug notification because you are subscribed to a
> duplicate bug report (1720955).
> https://bugs.launchpad.net/bugs/1720908
>
> Title:
> Firefox cannot load Flash because of libxul broken dependency
>
> Status in firefox package in Ubuntu:
> Fix Released
>
> Bug description:
> When I start Firefox version 56 in my console and then go to a page
> using Adobe Flash, I get the following errors:
>
> /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
> [18352] WARNING: pipe error (114): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
> /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
> [18352] WARNING: pipe error (94): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
> /usr/lib/firefox/plugin-container: symbol lookup error:
> /usr/lib/firefox/libxul.so: undefined symbol: gdk_screen_get_monitor_
> workarea
> [18352] WARNING: pipe error (41): Connection reset by peer: file
> /build/firefox-6SoPIC/firefox-56.0+build6/ipc/chromium/src/
> chrome/common/ipc_channel_posix.cc, line 353
>
> Each time the problem is the same: gdk_screen_get_monitor_workarea is
> undefined. Gnome marked that function as deprecated, but Firefox
> version 55 worked just fine, whereas Firefox 56 fails with Flash.
>
> https://developer.gnome.org/gdk3/stable/GdkScreen.html#gdk-screen-get-
> monitor-workarea
>
> ProblemType: Bug
> DistroRelease: Ubuntu 16.04
> Package: firefox 56.0+build6-0ubuntu0.16.04.1
> ProcVersionSignature: Ubuntu 4.4.0-96.119-generic 4.4.83
> Uname: Linux 4.4.0-96-generic x86_64
> NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
> AddonCompatCheckDisabled: False
> ApportVersion: 2.20.1-0ubuntu2.10
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: alexis 24733 F.... pulseaudio
> /dev/snd/controlC0: alexis 24733 F.... pulseaudio
> BuildID: 20170928135459
> Channel: Unavailable
> CurrentDesktop: Unity
> Date: Mon Oct 2 17:05:32 2017
> ExecutablePath: /usr/lib/firefox/firefox
> Extensions: extensions.sqlite corrupt or missing
> ForcedLayersAccel: False
> IncompatibleExtensions: Unavailable (corrupt or non-existant
> compatibility.ini or extensions.sqlite)
> InstallationDate: Installed on 2010-12-27 (2471 days ago)
> InstallationMedia: Ubuntu-Server 10.04.1 LTS "Lucid Lynx" - Release
> amd64 (20100816.2)
> Locales: extensions.sqlite corrupt or missing
> MostRecentCrashID: bp-33...

Ubuntu
firefox package

Firefox cannot load Flash because of libxul broken dependency

Bug Description

Related branches

Duplicates of this bug

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntufirefox package

Firefox cannot load Flash because of libxul broken dependency

Bug Description

Related branches

Duplicates of this bug

Other bug subscribers

Bug attachments

Remote bug watches

Ubuntu
firefox package