Bug #1318403 “Firefox continuously freezes and freezes the rest ...” : Bugs : firefox package : Ubuntu

Revision history for this message

Juan Pablo Lauriente (jplauriente) wrote on 2014-05-11:

#1

AlsaInfo.txt Edit (34.5 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (52.6 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (322 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (1.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (8.9 KiB, text/plain; charset="utf-8")
IpAddr.txt Edit (662 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (9.5 KiB, text/plain; charset="utf-8")
PciNetwork.txt Edit (599 bytes, text/plain; charset="utf-8")
Plugins.txt Edit (599 bytes, text/plain; charset="utf-8")
Prefs.txt Edit (838 bytes, text/plain; charset="utf-8")
ProcEnviron.txt Edit (305 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (22.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (189.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2014-05-17:

#2

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in firefox (Ubuntu):
status:	New → Confirmed
Changed in mozillateam-ppa (Ubuntu):
status:	New → Confirmed

Juan Pablo Lauriente (jplauriente) on 2014-05-18

summary:

- Firefox continuously freezes and freeze the rest of the system (Ubuntu
+ Firefox continuously freezes and freezes the rest of the system (Ubuntu
14.04)

Juan Pablo Lauriente (jplauriente) on 2014-05-24

description:

updated

Revision history for this message

lloreda rodrigo (donlloreda) wrote on 2014-06-12:

#4

I´m new on the community, so please be easy!
I adhere to this bug report, Ubuntu 14.04 LTS x64
Intel Core 2 duo, 2 GIgs Ram, 500gigs HDD. Laptop
Once I click on the firefox icon, the whole system hangs, sometimes so badly not even ctrl-alt-bcksp works, power button does nothing (the phyisical one) I have to unplug the computer and remove the battery.
Strangely, looking at system monitor, memory usage is around 50%, no swap file usage. The only thing that is heavily accessed is the HDD.

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teaker1s (teaker1s) wrote on 2014-08-20:

#5

lucid system is stable, thrusty it is fragile and crashes regularly.
system passes stress and glxgears tests, but firefox crashes system within minutes

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Alvin Ho (alfkh) wrote on 2014-10-15:

#6

My observation, it happens typically when i do something on google particularly gmail. I don't recall anything like that happening in calendar, docs or youtube. To my observation, no other sites in my experience have this (hang condition) problem.

At times, i can do a force quit. In that case, i usually logout & login again just to restart X. If it is a complete hang, & that happens periodically, at least 1ce a day, the power button does work for me, but you chaps are right, ctrl-alt whatever, not even f1-f4 work; so that i can at least do a clean shutdown. The system is completely hung. Here's my system info;
Acer aspire 4755g
intel core i5-2410M
NVIDIA GeForce 540M
Mem : 8gb

Firefox 33
Ubuntu 14.04.1
I followed this proc to install bublebee. Dono if i did something right/wrong, but at that time, it worked. I would say it started happening about 2wk to a month ago soon after i did an update.
http://coffeecup83.blogspot.sg/2013/04/ubuntu-1304-nvidia-optimus-bumblebee.html

personally, i'm not really sure it's a firefox problem since it only happens on google & in particualr gmail!

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AndreHebben (andre-hebben) wrote on 2014-11-12:

#7

I had similar issues after doing a complete reinstall of my system (Ubuntu 14.04) and using the propietary drivers that
came with Ubuntu.

Each time Fire Fox was open the system hanged. However Firefox 's higher memory consumption was
a side effect of the main culprit. Even setting the: about:memory -> minimize memory usage did not help.
So i knew i had to look elsewhere.

Both my Nvdia 740M and FireFox where eating all the memory on the system.

Installing the latest bumblebee drivers fixed it , as i have no freezes anymore.

sudo apt-get install bumblebee bumblebee-nvidia primus nvidia-331

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Uttam Pal (uttam2707) wrote on 2015-08-29:

#8

Things are not better in vivid either. Firefox freezes the whole system when the window is in the maximized mode.

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caprico (caprico4) wrote on 2015-10-02:

#9

I can confirm that. Still happens with Ubuntu 15.10 and Firefox 41.0. I needed a long time to find out that Firefox causes it.
Deleting .mozilla folder and disabling add-ons doesn't help. Whenever I use for example Midore and keep Firefox closed, no crashes happen.

I don't have Adobe Flash installed and only use bcmwl-kernel-source as proprietary driver (graphics are Intel HD).
Unfortunately I have to use the power button to reboot the frozen system and don't have any error logs. Caps Lock button is not blinking (which usually is an indication of kernel panic).

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Stan Williams (stanwmusic) wrote on 2015-10-16:

#10

Ubuntu 14.04 it happens frequently now
I sometimes have to press power button to kill it and sometimes alt + RSEIUB will make it reboot but I have waited for long periods of time and the system will stay frozen , locked up completely
Tonight it did it 3 times in a row after reboot I started Firefox it went to the same page before i could stop it and locked up the system
I can turn off Javascript and it doesn't seem to do it

Revision history for this message

Stan Williams (stanwmusic) wrote on 2015-10-16:

#11

Download full text (12.9 KiB)

Addendum:
I checked All the logs in Var/log and there was no record of what is happening that I could find.
Also , I forgot to give system specs.

00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
Subsystem: Hewlett-Packard Company Device 2af7
Flags: bus master, fast devsel, latency 0
Capabilities: <access denied>
Kernel driver in use: hsw_uncore

00:02.0 VGA compatible controller: Intel Corporation Device 041e (rev 06) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device 2af7
Flags: bus master, fast devsel, latency 0, IRQ 47
Memory at f7800000 (64-bit, non-prefetchable) [size=4M]
Memory at e0000000 (64-bit, prefetchable) [size=256M]
I/O ports at f000 [size=64]
Expansion ROM at <unassigned> [disabled]
Capabilities: <access denied>
Kernel driver in use: i915

00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) (prog-if 30 [XHCI])
Subsystem: Hewlett-Packard Company Device 2af7
Flags: bus master, medium devsel, latency 0, IRQ 43
Memory at f7e00000 (64-bit, non-prefetchable) [size=64K]
Capabilities: <access denied>
Kernel driver in use: xhci_hcd

00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
Subsystem: Hewlett-Packard Company Device 2af7
Flags: bus master, fast devsel, latency 0, IRQ 46
Memory at f7e1a000 (64-bit, non-prefetchable) [size=16]
Capabilities: <access denied>
Kernel driver in use: mei_me

00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) (prog-if 20 [EHCI])
Subsystem: Hewlett-Packard Company Device 2af7
Flags: bus master, medium devsel, latency 0, IRQ 16
Memory at f7e18000 (32-bit, non-prefetchable) [size=1K]
Capabilities: <access denied>
Kernel driver in use: ehci-pci

00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
Subsystem: Hewlett-Packard Company Device 2af7
Flags: bus master, fast devsel, latency 0, IRQ 48
Memory at f7e10000 (64-bit, non-prefetchable) [size=16K]
Capabilities: <access denied>
Kernel driver in use: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
I/O behind bridge: 00002000-00002fff
Memory behind bridge: df200000-df3fffff
Prefetchable memory behind bridge: 00000000df400000-00000000df5fffff
Capabilities: <access denied>
Kernel driver in use: pcieport

00:1c.5 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #6 (rev d5) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
Memory behind bridge: f7d00000-f7dfffff
Capabilities: <access denied>
Kernel driver in use: pcieport

00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d5) (prog-if 00 [Normal decode])
Flags: bus master, fast devsel, latency 0
Bus: primary=00, secondary=03...

Addendum:
I checked All the logs in Var/log and  there was no record of what is happening that I could find.
Also , I forgot to give system specs.

00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0
	Capabilities: <access denied>
	Kernel driver in use: hsw_uncore

00:02.0 VGA compatible controller: Intel Corporation Device 041e (rev 06) (prog-if 00 [VGA controller])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 47
	Memory at f7800000 (64-bit, non-prefetchable) [size=4M]
	Memory at e0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at f000 [size=64]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: <access denied>
	Kernel driver in use: i915

00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) (prog-if 30 [XHCI])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0, IRQ 43
	Memory at f7e00000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: xhci_hcd

00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 46
	Memory at f7e1a000 (64-bit, non-prefetchable) [size=16]
	Capabilities: <access denied>
	Kernel driver in use: mei_me

00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) (prog-if 20 [EHCI])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0, IRQ 16
	Memory at f7e18000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci

00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 48
	Memory at f7e10000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00002000-00002fff
	Memory behind bridge: df200000-df3fffff
	Prefetchable memory behind bridge: 00000000df400000-00000000df5fffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1c.5 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #6 (rev d5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	Memory behind bridge: f7d00000-f7dfffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	I/O behind bridge: 0000e000-0000efff
	Memory behind bridge: f7c00000-f7cfffff
	Prefetchable memory behind bridge: 00000000f0000000-00000000f00fffff
	Capabilities: <access denied>
	Kernel driver in use: pcieport

00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05) (prog-if 20 [EHCI])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0, IRQ 23
	Memory at f7e17000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: <access denied>
	Kernel driver in use: ehci-pci

00:1f.0 ISA bridge: Intel Corporation H87 Express LPC Controller (rev 05)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0
	Capabilities: <access denied>
	Kernel driver in use: lpc_ich

00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05) (prog-if 01 [AHCI 1.0])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 44
	I/O ports at f0b0 [size=8]
	I/O ports at f0a0 [size=4]
	I/O ports at f090 [size=8]
	I/O ports at f080 [size=4]
	I/O ports at f060 [size=32]
	Memory at f7e16000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: <access denied>
	Kernel driver in use: ahci

00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: medium devsel, IRQ 255
	Memory at f7e15000 (64-bit, non-prefetchable) [size=256]
	I/O ports at f040 [size=32]

02:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
	Subsystem: Hewlett-Packard Company AR9485/HB125 802.11bgn 1×1 Wi-Fi Adapter
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Memory at f7d00000 (64-bit, non-prefetchable) [size=512K]
	Expansion ROM at f7d80000 [disabled] [size=64K]
	Capabilities: <access denied>
	Kernel driver in use: ath9k

03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 45
	I/O ports at e000 [size=256]
	Memory at f7c00000 (64-bit, non-prefetchable) [size=4K]
	Memory at f0000000 (64-bit, prefetchable) [size=16K]
	Capabilities: <access denied>
	Kernel driver in use: r8169

stan@sum1:~$ clear

stan@sum1:~$ sudo lspci -v
[sudo] password for stan: 
00:00.0 Host bridge: Intel Corporation 4th Gen Core Processor DRAM Controller (rev 06)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
	Kernel driver in use: hsw_uncore

00:02.0 VGA compatible controller: Intel Corporation Device 041e (rev 06) (prog-if 00 [VGA controller])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 47
	Memory at f7800000 (64-bit, non-prefetchable) [size=4M]
	Memory at e0000000 (64-bit, prefetchable) [size=256M]
	I/O ports at f000 [size=64]
	Expansion ROM at <unassigned> [disabled]
	Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [d0] Power Management version 2
	Capabilities: [a4] PCI Advanced Features
	Kernel driver in use: i915

00:14.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB xHCI (rev 05) (prog-if 30 [XHCI])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0, IRQ 43
	Memory at f7e00000 (64-bit, non-prefetchable) [size=64K]
	Capabilities: [70] Power Management version 2
	Capabilities: [80] MSI: Enable+ Count=1/8 Maskable- 64bit+
	Kernel driver in use: xhci_hcd

00:16.0 Communication controller: Intel Corporation 8 Series/C220 Series Chipset Family MEI Controller #1 (rev 04)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 46
	Memory at f7e1a000 (64-bit, non-prefetchable) [size=16]
	Capabilities: [50] Power Management version 3
	Capabilities: [8c] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Kernel driver in use: mei_me

00:1a.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #2 (rev 05) (prog-if 20 [EHCI])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0, IRQ 16
	Memory at f7e18000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: [50] Power Management version 2
	Capabilities: [58] Debug port: BAR=1 offset=00a0
	Capabilities: [98] PCI Advanced Features
	Kernel driver in use: ehci-pci

00:1b.0 Audio device: Intel Corporation 8 Series/C220 Series Chipset High Definition Audio Controller (rev 05)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 48
	Memory at f7e10000 (64-bit, non-prefetchable) [size=16K]
	Capabilities: [50] Power Management version 2
	Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00
	Capabilities: [100] Virtual Channel
	Kernel driver in use: snd_hda_intel

00:1c.0 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #1 (rev d5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
	I/O behind bridge: 00002000-00002fff
	Memory behind bridge: df200000-df3fffff
	Prefetchable memory behind bridge: 00000000df400000-00000000df5fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Hewlett-Packard Company Device 2af7
	Capabilities: [a0] Power Management version 3
	Kernel driver in use: pcieport

00:1c.5 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #6 (rev d5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
	Memory behind bridge: f7d00000-f7dfffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Hewlett-Packard Company Device 2af7
	Capabilities: [a0] Power Management version 3
	Kernel driver in use: pcieport

00:1c.6 PCI bridge: Intel Corporation 8 Series/C220 Series Chipset Family PCI Express Root Port #7 (rev d5) (prog-if 00 [Normal decode])
	Flags: bus master, fast devsel, latency 0
	Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
	I/O behind bridge: 0000e000-0000efff
	Memory behind bridge: f7c00000-f7cfffff
	Prefetchable memory behind bridge: 00000000f0000000-00000000f00fffff
	Capabilities: [40] Express Root Port (Slot+), MSI 00
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [90] Subsystem: Hewlett-Packard Company Device 2af7
	Capabilities: [a0] Power Management version 3
	Kernel driver in use: pcieport

00:1d.0 USB controller: Intel Corporation 8 Series/C220 Series Chipset Family USB EHCI #1 (rev 05) (prog-if 20 [EHCI])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0, IRQ 23
	Memory at f7e17000 (32-bit, non-prefetchable) [size=1K]
	Capabilities: [50] Power Management version 2
	Capabilities: [58] Debug port: BAR=1 offset=00a0
	Capabilities: [98] PCI Advanced Features
	Kernel driver in use: ehci-pci

00:1f.0 ISA bridge: Intel Corporation H87 Express LPC Controller (rev 05)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, medium devsel, latency 0
	Capabilities: [e0] Vendor Specific Information: Len=0c <?>
	Kernel driver in use: lpc_ich

00:1f.2 SATA controller: Intel Corporation 8 Series/C220 Series Chipset Family 6-port SATA Controller 1 [AHCI mode] (rev 05) (prog-if 01 [AHCI 1.0])
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, 66MHz, medium devsel, latency 0, IRQ 44
	I/O ports at f0b0 [size=8]
	I/O ports at f0a0 [size=4]
	I/O ports at f090 [size=8]
	I/O ports at f080 [size=4]
	I/O ports at f060 [size=32]
	Memory at f7e16000 (32-bit, non-prefetchable) [size=2K]
	Capabilities: [80] MSI: Enable+ Count=1/1 Maskable- 64bit-
	Capabilities: [70] Power Management version 3
	Capabilities: [a8] SATA HBA v1.0
	Kernel driver in use: ahci

00:1f.3 SMBus: Intel Corporation 8 Series/C220 Series Chipset Family SMBus Controller (rev 05)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: medium devsel, IRQ 255
	Memory at f7e15000 (64-bit, non-prefetchable) [size=256]
	I/O ports at f040 [size=32]

02:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
	Subsystem: Hewlett-Packard Company AR9485/HB125 802.11bgn 1×1 Wi-Fi Adapter
	Flags: bus master, fast devsel, latency 0, IRQ 17
	Memory at f7d00000 (64-bit, non-prefetchable) [size=512K]
	Expansion ROM at f7d80000 [disabled] [size=64K]
	Capabilities: [40] Power Management version 2
	Capabilities: [50] MSI: Enable- Count=1/4 Maskable+ 64bit+
	Capabilities: [70] Express Endpoint, MSI 00
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00
	Kernel driver in use: ath9k

03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 0c)
	Subsystem: Hewlett-Packard Company Device 2af7
	Flags: bus master, fast devsel, latency 0, IRQ 45
	I/O ports at e000 [size=256]
	Memory at f7c00000 (64-bit, non-prefetchable) [size=4K]
	Memory at f0000000 (64-bit, prefetchable) [size=16K]
	Capabilities: [40] Power Management version 3
	Capabilities: [50] MSI: Enable+ Count=1/1 Maskable- 64bit+
	Capabilities: [70] Express Endpoint, MSI 01
	Capabilities: [b0] MSI-X: Enable- Count=4 Masked-
	Capabilities: [d0] Vital Product Data
	Capabilities: [100] Advanced Error Reporting
	Capabilities: [140] Virtual Channel
	Capabilities: [160] Device Serial Number 01-00-00-00-68-4c-e0-00
	Capabilities: [170] Latency Tolerance Reporting
	Kernel driver in use: r8169

Revision history for this message

Tom Burwell (tom123b) wrote on 2015-11-25:

#12

Deleting the .mozilla folder fixed this for me also. Thanks!

Revision history for this message

Stu (stu-axon) wrote on 2015-11-27:

#13

It's hitting me on Ubuntu 15.10 with Nouveau drivers from Oibaf PPA, deleting the .mozilla folder did not fix it. Can't see anything obvious in dmesg.

Revision history for this message

mark wade (markwade) wrote on 2016-04-21:

#14

Happens frequently reading nytimes.com, lots of javascript, high cpu usage. Mouse begins to be unresponsive then constant hd access, only way to recover holding down power button to force shutdown. System is stable otherwise.

Going to have to use another browser

Ubuntu 14.04
Intel Core 2 T4700
4GBs RAM
Intel 945GM
64bit

Revision history for this message

n0PxN0p (n0pxn0p) wrote on 2016-12-19:

#15

ff 51.0b8 (64-bit) from ubuntu mozilla team ppa
16.04.1 (Xenial) - 4.4.0-53-generic x86_64

confirming freezes that make system unusable, it is a great luck if i manage to kill the process before it takes everything down, nothing suspicious on syslog or dmesg

Revision history for this message

Stephan (radev-stedy) wrote on 2018-02-04:

#16

ff 58.0.1 (64-bit) from original repo
ubuntu 16.04 LTS
3,7 GiB RAM
Intel® Core™ i5-2520M CPU @ 2.50GHz × 4
Intel® Sandybridge Mobile
4.4.0-112-generic x86_64

There usually is Gmail tab open yet it freezes on other tab in the foreground.

Affects		Status	Importance	Assigned to	Milestone
	firefox (Ubuntu)	Confirmed	Undecided	Unassigned
	mozillateam-ppa (Ubuntu)	Confirmed	Undecided	Unassigned

Ubuntu
firefox package

Firefox continuously freezes and freezes the rest of the system (Ubuntu 14.04)

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Ubuntufirefox package

Firefox continuously freezes and freezes the rest of the system (Ubuntu 14.04)

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Ubuntu
firefox package