Ubuntu
firefox-3.5 package

Firefox crashes with Flash video

Bug #494097 reported by epicurea
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
firefox-3.5 (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: firefox

This problem has appeared recently though I cannot guess what might have triggered it. I have been running Karmic since it's release and did not encounter this problem with any of the previous incarnations on the same machine. Briefly:

1. Loading YouTube or any other flash based video causes a crash. This has happened both while the video was playing (i.e. at some random point within the clip) and as soon as play is hit on a video. Now it happens as soon as you hit play.

2. I have re-installed flash and also deleted my firefox profile. The second 'fix' worked for a little while but the problem quickly re-appeared.

Do let me know if you need anymore information. All apps are up-to-date as is the system.

Revision history for this message
Micah Gersten (micahg) wrote :

Moving to Firefox 3.5 for Triage.

affects: firefox (Ubuntu) → firefox-3.5 (Ubuntu)
Revision history for this message
Micah Gersten (micahg) wrote :

Thank you for reporting this to Ubuntu. Could you please generate an apport crash report for this?
You can enable apport for one instance like this:
sudo service apport start force_start=1

I am marking this invalid as apport will open a new bug when the crash is generated. If it does not, you can reset the status of this one to New and we will try something else.

Changed in firefox-3.5 (Ubuntu):
status: New → Invalid
Revision history for this message
epicurea (suknat) wrote :

Micah,

While I do not support emarkay's tone and heckling (at Bug #481413), I can confirm that an Apport crash handler does not appear when Firefox crashes. I have enabled the single instance through force_start as you suggested but this also did not help.

In addition, I can now confirm that this same problem exists with Google's Chrome so is clearly not a Firefox problem.

The behaviour is strange as it shows 'deterioration'. Coming back to work in the new year everything seemed to be fine - I could play flash videos without trouble. Then Firefox got buggy and I moved to Chrome and that was ok for a few days until now. I was reading elsewhere that this could be due to the conflict with pulse.

Anyway, I have changed the status of thsi to 'new' as Apport is simply not appearing.

Thanks

Changed in firefox-3.5 (Ubuntu):
status: Invalid → New
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.