Ubuntu
firefox-3.0 package

Firefox 3 prints a letter-sized paged even when asked to print A4

Bug #219922 reported by Fernand Pajot
26
This bug affects 3 people
Affects Status Importance Assigned to Milestone
firefox-3.0 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Binary package hint: mozilla-firefox

I have a4 in /etc/papersize and also in my HP Deskjet 952C settings (using hpjis drivers). Locale settings an EN_GB UTF8.
When I print a page in Firefox on an A4 paper, the format is wrong (as if the printer was trying to print on a US-Letter sized page).
Openoffice prints the correct format.

Revision history for this message
Xavier Poinsard (xpoinsard) wrote :

Same with french locale.

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Xavier Poinsard (xpoinsard) wrote :

I managed to overcome this by modifying the following settings in about:config
print.postscript.paper_size : A4
print.print_paper_height : 297,00

Revision history for this message
Fernand Pajot (fernandp) wrote :

It didn't work for me :(, even after restarting firefox.

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Andrew Laughton (laughton-andrew) wrote :

Same with Australian defaults

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Miguel Diago (mdm) wrote :

I've noticed that Firefox doesn't print exactly Letter when you select A4. It seems in my case that it simply prints the contents too close to the top edge of the sheet, so a large white margin at the bottom appears, and so it looks like a Letter output.

Maybe is it a problem of content not being correctly centered?

I'm attaching a photo of the output I obtain with both Letter and A4 settings.

Revision history for this message
Jonathan Ernst (jonathan.ernst) wrote :

I can confirm this longstanding issue. Instead of fiddling with about:config you can set the paper size in file/page layout

Changed in firefox-3.0:
status: New → Confirmed
Revision history for this message
François Perruchas (francoisperruchas) wrote :

it's the same for me, I've set my print my default print size as A4, but with firefox still send in letter format. OpenOffice and Ms outlook and Word via CrossOver work well.
I've tried the about:config workaround, but it doesn't work.

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