Ubuntu
fglrx-installer package

package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

Bug #1457017 reported by TJ Olaes on 2015-05-20

This bug affects 12 people

Affects		Status	Importance	Assigned to	Milestone
	fglrx-installer (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Happened while I was updating via software updater.

ProblemType: Package
DistroRelease: Ubuntu 14.04
Package: fglrx 2:14.501-0ubuntu1
ProcVersionSignature: Ubuntu 3.16.0-37.51~14.04.1-generic 3.16.7-ckt9
Uname: Linux 3.16.0-37-generic x86_64
NonfreeKernelModules: fglrx
.tmp.unity.support.test.0:

ApportVersion: 2.14.1-0ubuntu3.10
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed May 20 08:08:31 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DuplicateSignature: package:fglrx:2:14.501-0ubuntu1:subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
GraphicsCard:
Advanced Micro Devices, Inc. [AMD/ATI] Tahiti PRO [Radeon HD 7950/8950 OEM / R9 280] [1002:679a] (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:047e]
InstallationDate: Installed on 2015-02-25 (83 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: ASUS All Series
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-37-generic root=UUID=5423b7df-3038-4d4f-a0ce-8dcc2d8f3adb ro quiet splash vt.handoff=7
SourcePackage: fglrx-installer
Title: package fglrx 2:14.501-0ubuntu1 failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/30/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2012
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Z97-A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2012:bd09/30/2014:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnZ97-A:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: All Series
dmi.product.version: System Version
dmi.sys.vendor: ASUS
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.fglrx-installer: fglrx-installer N/A
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Fri May 15 09:44:22 2015
xserver.configfile: default
xserver.errors:
open /dev/dri/card0: No such file or directory
AIGLX error: failed to open /usr/X11R6/lib64/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib64/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/lib64/dri/fglrx_dri.so, error[/usr/lib64/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
AIGLX error: failed to open /usr/X11R6/lib/modules/dri/fglrx_dri.so, error[/usr/X11R6/lib/modules/dri/fglrx_dri.so: cannot open shared object file: No such file or directory]
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.16.0-1ubuntu1.2~trusty2
xserver.video_driver: fglrx

Tags:

Revision history for this message

TJ Olaes (i-contact-2) wrote on 2015-05-20:

AptOrdering.txt Edit (1.1 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (59.6 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (4.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (4.9 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (4.6 KiB, text/plain; charset="utf-8")
Df.txt Edit (522 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (64.5 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (12.6 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (161.5 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (985 bytes, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (1.1 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (8.6 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (8.2 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (5.3 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (22.7 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (549 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (3.9 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (4.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (187.1 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (422.3 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (618 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (175.3 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (111.5 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (13.4 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (13.8 KiB, text/plain; charset="utf-8")
xserver.devices.txt Edit (358 bytes, text/plain; charset="utf-8")
xserver.outputs.txt Edit (1.4 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2015-05-20

tags:

removed: need-duplicate-check

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-05-20:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in fglrx-installer (Ubuntu):
status:	New → Confirmed

Revision history for this message

Anton (Jabberwocky) Kuchin (anton-nail) wrote on 2015-05-22:

fglrx_15.2_preinst.diff Edit (587 bytes, text/plain)

Looks like is in preinst script.
It backups /etc/ati folder with user settings and then tries to delete the original dir with "rm -f /etc/ati 2>/dev/null" but this fail because it is a dir. The solution is to add recursive flag, after repacking with modified preinst dpkg succesfully installed the package.

Revision history for this message

Ubuntu Foundations Team Bug Bot (crichton) wrote on 2015-05-22:

The attachment "fglrx_15.2_preinst.diff" seems to be a patch. If it isn't, please remove the "patch" flag from the attachment, remove the "patch" tag, and if you are a member of the ~ubuntu-reviewers, unsubscribe the team.

[This is an automated message performed by a Launchpad user owned by ~brian-murray, for any issues please contact him.]

tags:

added: patch