Ubuntu
fglrx-installer package

After installed of fglrx or fglrx-update, can't boot to desktop

Bug #1086720 reported by TienFu Chen on 2012-12-05

This bug affects 2 people

Affects		Status	Importance	Assigned to	Milestone
	fglrx-installer (Ubuntu)	Confirmed	Medium	Alberto Milone

Bug Description

System: HP Heineken 10 ( 201206-11396)
After installed of fglrx and fglrx, can't boot to desktop, only the background and mouse pointer are shown.

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-17-generic 3.5.0-17.28
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 1742 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
CurrentDmesg: [ 15.589071] IPv6: ADDRCONF(NETDEV_CHANGE): eth0: link becomes ready
Date: Wed Dec 5 04:26:34 2012
HibernationDevice: RESUME=UUID=ccd7a21f-7a71-4fa5-b95d-e2898c3dae24
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
IwConfig:
eth0 no wireless extensions.

lo no wireless extensions.
MachineType: Hewlett-Packard a654
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=58211ec4-f36a-4614-b688-d509d7109a6f ro quiet splash initcall_debug vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.5.0-17-generic N/A
linux-backports-modules-3.5.0-17-generic N/A
linux-firmware 1.95
RfKill:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
SourcePackage: linux
StagingDrivers: rts_pstor
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/24/2012
dmi.bios.vendor: AMI
dmi.bios.version: 8.08
dmi.board.name: 2AEE
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.03
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:bvr8.08:bd08/24/2012:svnHewlett-Packard:pna654:pvr:rvnPEGATRONCORPORATION:rn2AEE:rvr1.03:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: a654
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

TienFu Chen (ctf) wrote on 2012-12-05:

AlsaInfo.txt Edit (22.4 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (130.0 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (14.0 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (777 bytes, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.2 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (2.3 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (15.1 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (126.2 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (281.9 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (939.9 KiB, text/plain; charset="utf-8")

affects:	linux (Ubuntu) → fglrx-installer (Ubuntu)
Changed in fglrx-installer (Ubuntu):
assignee:	nobody → Anthony Wong (anthonywong)
summary:	- After installed of fglrx and fglrx, can't boot to desktop + After installed of fglrx or fglrx-update, can't boot to desktop

Revision history for this message

TienFu Chen (ctf) wrote on 2012-12-05:

Xorg.0.log Edit (45.0 KiB, text/plain)

Revision history for this message

TienFu Chen (ctf) wrote on 2012-12-05:

201206-11396 fails the suspend without fglrx. After fglrx installed, the system can wake up from suspend, but still can't boot to desktop.

Revision history for this message

TienFu Chen (ctf) wrote on 2012-12-05:

ii fglrx 2:9.000-0ubuntu3 amd64 Video driver for the AMD graphics accelerators
ii fglrx-amdcccle 2:9.000-0ubuntu3 amd64 Catalyst Control Center for the AMD graphics accelerators

Anthony Wong (anthonywong) on 2012-12-06

Changed in fglrx-installer (Ubuntu):
assignee:	Anthony Wong (anthonywong) → Alberto Milone (albertomilone)
importance:	Undecided → Medium

Revision history for this message

Alberto Milone (albertomilone) wrote on 2012-12-06:

The kernel module wasn't loaded. Please make sure that the relevant kernel headers are installed so that the module can be built

Revision history for this message

TienFu Chen (ctf) wrote on 2012-12-11:

After the linux-headers-3.5.0-17-generic installed and reinstalled fglrx fglrx-amdcccle, system is able to boot to desktop without problem.

I see there're two problem.
1. It seems linux-headers-3.5.0-17-generic is not installed by default
2. The fglrx package finishes installation without the necessary header, and there's no error occurred to user. So user doesn't know the driver failed the installation actually.

Revision history for this message

TienFu Chen (ctf) wrote on 2013-01-09:

system: 201205-11418(Dell Inspiron 14s) also affected by this bug.

tags:

added: cid201206-11396 cid201206-11418

Ara Pulido (ara) on 2013-01-22

tags:

added: blocks-hwcert-enablement

TienFu Chen (ctf) on 2013-02-01

tags:

added: 201206-11396 201206-11418
removed: cid201206-11396 cid201206-11418

TienFu Chen (ctf) on 2013-02-05

tags:

added: taipei-lab

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-04-27:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in fglrx-installer (Ubuntu):
status:	New → Confirmed

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Ubuntufglrx-installer package

After installed of fglrx or fglrx-update, can't boot to desktop

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fglrx-installer package