Ubuntu
evince package

Evince can't open some pdf files correctly

Bug #1892723 reported by Mohammad Kazemi
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
evince (Ubuntu)
New
Low
Unassigned

Bug Description

I have a pdf file which I can't open with evince. When I try to, suddenly window bar hides and it kind of crashs. There's not any problem with the file since it can be opened with other pdf readers.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: evince 3.36.7-0ubuntu1
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.8
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon Aug 24 17:33:35 2020
InstallationDate: Installed on 2020-08-03 (20 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
SourcePackage: evince
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Mohammad Kazemi (mokazemi) wrote :
Revision history for this message
Sebastien Bacher (seb128) wrote :

Thank you for your bug report. Could you add it to the bug or if not at least attach the 'journalctl -b 0' log from the system after getting the issue

Changed in evince (Ubuntu):
importance: Undecided → Low
status: New → Incomplete
Revision history for this message
Mohammad Kazemi (mokazemi) wrote :

Here's the output log when I try to open the file with Evince via terminal.

Mohammad Kazemi (mokazemi)
Changed in evince (Ubuntu):
status: Incomplete → New
Revision history for this message
Sebastien Bacher (seb128) wrote :

The warnings are similar to https://gitlab.gnome.org/GNOME/evince/-/issues/414

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