Ubuntu
eog package

EOG tries to open an image, but crashes: eog: ../../../../src/cairo-xlib-surface-shm.c:619: _cairo_xlib_shm_pool_create: Assertion `ptr != ((void )0)' failed.

Bug #1520211 reported by Radics Ottó on 2015-11-26

16

This bug affects 3 people

Affects		Status	Importance	Assigned to	Milestone
	eog (Ubuntu)	Confirmed	High	Unassigned

Bug Description

eog: ../../../../src/cairo-xlib-surface-shm.c:619: _cairo_xlib_shm_pool_create: Assertion `*ptr != ((void *)0)' failed.
Interrupted (core created)

ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: eog 3.16.3-1ubuntu2
ProcVersionSignature: Ubuntu 4.2.0-18.22-generic 4.2.3
Uname: Linux 4.2.0-18-generic x86_64
ApportVersion: 2.19.1-0ubuntu5
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Nov 26 13:41:51 2015
InstallationDate: Installed on 2015-07-04 (144 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
SourcePackage: eog
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

Radics Ottó (saboteur777) wrote on 2015-11-26:

#1

This image will crash it Edit (11.5 MiB, image/jpeg)
Dependencies.txt Edit (9.3 KiB, text/plain; charset="utf-8")
JournalErrors.txt Edit (538.1 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (112 bytes, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2015-12-02:

#2

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in eog (Ubuntu):
status:	New → Confirmed

Revision history for this message

Markus (markusb) wrote on 2015-12-02:

#3

EOG crashes on over 50% of the pictures taken with my Samsung Galaxy S4 phone.

markus@W530:~/Pictures$ eog 20151202_091338.jpg
eog: /build/buildd/cairo-1.13.0~20140204/src/cairo-xlib-surface-shm.c:619: _cairo_xlib_shm_pool_create: Assertion `*ptr != ((void *)0)' failed.
Aborted (core dumped)

Revision history for this message

Markus (markusb) wrote on 2015-12-02:

#4

I'm running Ubuntu 14.04 LTS.

markus@W530:~/Disk/WorkDocuments/Roche/2015-Spectrum-POC/Pictures$ eog --version
GNOME Image Viewer 3.10.2

This problem is not new. Has been bugging me for more than a year.

Revision history for this message

Markus (markusb) wrote on 2015-12-02:

#5

After some more research I found a solution:

Add

kernel.shmmax = 536870912

to

/etc/sysctl.conf

and apply the setting with sysctl -p

Alberto Salvia Novella (es20490446e) on 2015-12-11

Changed in eog (Ubuntu):
importance:	Undecided → High

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