package linux-image-6.2.0-33-generic 6.2.0-33.33+1 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11

Bug #2036723 reported by lan
26
This bug affects 6 people
Affects Status Importance Assigned to Milestone
dkms (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04

linux-image-6.2.0-33-generic:
  Installato: 6.2.0-33.33+1
  Candidato: 6.2.0-33.33+1
  Tabella versione:
 *** 6.2.0-33.33+1 500
        500 http://it.archive.ubuntu.com/ubuntu lunar-updates/main amd64 Packages
        500 http://security.ubuntu.com/ubuntu lunar-security/main amd64 Packages
        100 /var/lib/dpkg/status

Apport has requested to send these information.

ProblemType: Package
DistroRelease: Ubuntu 23.04
Package: linux-image-6.2.0-33-generic 6.2.0-33.33+1
ProcVersionSignature: Ubuntu 6.2.0-32.32-generic 6.2.16
Uname: Linux 6.2.0-32-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: lan 2980 F.... wireplumber
 /dev/snd/controlC1: lan 2980 F.... wireplumber
 /dev/snd/controlC2: lan 2980 F.... wireplumber
 /dev/snd/seq: lan 2973 F.... pipewire
CRDA: N/A
CasperMD5CheckResult: pass
Date: Wed Sep 20 10:57:32 2023
ErrorMessage: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
InstallationDate: Installed on 2022-10-21 (333 days ago)
InstallationMedia: Ubuntu 22.04.1 LTS "Jammy Jellyfish" - Release amd64 (20220809.1)
IwConfig:
 lo no wireless extensions.

 enp3s0 no wireless extensions.
MachineType: Dell Inc. OptiPlex 3050
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-32-generic root=UUID=cb6f0c3d-cb89-4cf8-ad83-b78ac3375a56 ro quiet splash vt.handoff=7
Python3Details: /usr/bin/python3.11, Python 3.11.4, python3-minimal, 3.11.2-1
PythonDetails: /usr/bin/python3.11, Python 3.11.4, python-is-python3, 3.11.1-3
RelatedPackageVersions: grub-pc 2.06-2ubuntu16
RfKill:

SourcePackage: dkms
Title: package linux-image-6.2.0-33-generic 6.2.0-33.33+1 failed to install/upgrade: run-parts: /etc/kernel/postinst.d/dkms exited with return code 11
UpgradeStatus: Upgraded to lunar on 2023-05-12 (130 days ago)
dmi.bios.date: 04/05/2023
dmi.bios.release: 1.25
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.25.0
dmi.board.name: 0W0CHX
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.25.0:bd04/05/2023:br1.25:svnDellInc.:pnOptiPlex3050:pvr:rvnDellInc.:rn0W0CHX:rvrA00:cvnDellInc.:ct3:cvr:sku07A3:
dmi.product.family: OptiPlex
dmi.product.name: OptiPlex 3050
dmi.product.sku: 07A3
dmi.sys.vendor: Dell Inc.

Revision history for this message
lan (lan-libero) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dkms (Ubuntu):
status: New → Confirmed
Revision history for this message
lan (lan-libero) wrote :

Resolved error *manually* installing linux-headers-6.2.0-33-generic

Revision history for this message
lan (lan-libero) wrote :

 * dkms: running auto installation service for kernel 6.2.0-33-generic
Sign command: /usr/bin/kmodsign
Signing key: /var/lib/shim-signed/mok/MOK.priv
Public certificate (MOK): /var/lib/shim-signed/mok/MOK.der
Error! Your kernel headers for kernel 6.2.0-33-generic cannot be found at /lib/modules/6.2.0-33-generic/build or /lib/modules/6.2.0-33-generic/source.
Please install the linux-headers-6.2.0-33-generic package or use the --kernelsourcedir option to tell DKMS where it's located.
dkms autoinstall on 6.2.0-33-generic/x86_64 failed for nvidia(1)
Error! One or more modules failed to install during autoinstall.
Refer to previous errors for more information.
 * dkms: autoinstall for kernel 6.2.0-33-generic
   ...fail!

Revision history for this message
lan (lan-libero) wrote :

Resolved error *manually* installing linux-headers-6.2.0-33-generic

Revision history for this message
lan (lan-libero) wrote :

News, the ethernet card is not functioning after manually installed linux-headers-6.2.0-33-generic

3:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 15)

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