[phone-app] calling a non existent number does not show the call in progress screen
Bug #1413688 reported by
Renato Araujo Oliveira Filho
This bug affects 1 person
| Affects | Status | Importance | Assigned to | Milestone | |
|---|---|---|---|---|---|
| Ubuntu UX |
Fix Committed
|
High
|
Olga Kemmet | ||
| dialer-app (Ubuntu) |
New
|
Low
|
Unassigned | ||
Bug Description
If I try to call a not existent number my operator automatically answer it with a lady saying that "this is not a valid number", and hang up.
On the device after call the number "106" the dialer-app shows the "calling.." screen, but I can hear the lady saying that is not a valid number.
The app stays on the "calling" screen until my operator hangup the call. Then the app shows the "call end" screen with duration showing "0:00".
-------UX comment---------
Desired resolution: Ideally, if the number is not recognised a voice should inform users that the number is not valid. However, the call duration should still be displayed correctly and it is up to the user to hand up the call.
Revision history for this message
| Olga Kemmet (olga-kemmet) wrote Re: [dialer] calling a non existent number does not show the call in progress screen | #1 |
| summary: |
- calling a non existent number does not show the call in progress screen + [dialer] calling a non existent number does not show the call in + progress screen |
| tags: | added: rtm14 |
| Changed in ubuntu-ux: | |
| status: | New → Triaged |
| assignee: | nobody → Olga Kemmet (olga-kemmet) |
| importance: | Undecided → High |
| summary: |
- [dialer] calling a non existent number does not show the call in + [phone-app] calling a non existent number does not show the call in progress screen |
| tags: | added: usability |
| description: | updated |
| Changed in ubuntu-ux: | |
| status: | Triaged → Fix Committed |
| no longer affects: | dialer-app (Ubuntu) |
| affects: | dialer-app → dialer-app (Ubuntu) |
| Changed in dialer-app (Ubuntu): | |
| importance: | Undecided → Low |
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I had a similar experience. The only difference was that my credit was running low on the SIM card I called from.
In that case I couldn't even hear the lady on the other side and the call continued until I hanged up.