Ubuntu
devicekit-power package

Dell Inpsiron attempts hibernation when power cord is plugged in

Bug #504929 reported by Adam
34
This bug affects 7 people
Affects Status Importance Assigned to Milestone
devicekit-power (Ubuntu)
New
Undecided
Unassigned

Bug Description

Binary package hint: devicekit-power

Summary: I am on a Dell Inspiron 1501, several years old. Whenever I plug in the power adapter after running on battery, I get a message to the effect:

"Battery is critically low. System is about to hibernate."

The computer then begins the hibernation process but doesn't make it; the screen goes black but the system doesn't shut down. The only way to fix it is to hold down the power button till the system hard reboots.

This bug is identical in every way to https://bugs.launchpad.net/ubuntu/+source/devicekit-power/+bug/481056 except that the user who reported that bug had a Dell Vostro 1000, whereas I have a Dell Inspiron 1501. Users at the linked bug page were directed to file separate bug reports if the were using other systems.

System Information:
     Computer
Processor 2x AMD Turion(tm) 64 X2 Mobile Technology TL-50
Memory 1930MB (482MB used)
Operating System Ubuntu 9.10
User Name adam (Adam)
Date/Time Fri 08 Jan 2010 02:58:10 PM EST
     Display
Resolution 1280x800 pixels
OpenGL Renderer Mesa DRI R300 (RS400 5975) 20090101 x86/MMX+/3DNow!+/SSE2 NO-TCL
X11 Vendor The X.Org Foundation
     Multimedia
Audio Adapter HDA-Intel - HDA ATI SB
     Input Devices
Power Button
Power Button
Sleep Button
Lid Switch
Macintosh mouse button emulation
AT Raw Set 2 keyboard
Video Bus
Dell WMI hotkeys
HDA ATI SB Mic at Ext Right Jack
HDA ATI SB HP Out at Ext Right Jack
SynPS/2 Synaptics TouchPad
     Operating System
Kernel Linux 2.6.31-17-generic (i686)
Compiled #54-Ubuntu SMP Thu Dec 10 16:20:31 UTC 2009
C Library GNU C Library version 2.10.1 (stable)
Default C Compiler GNU C Compiler version 4.4.1 (Ubuntu 4.4.1-4ubuntu8)
Distribution Ubuntu 9.10
     Current Session
Computer Name adam-laptop
User Name adam (Adam)
Home Directory /home/adam
Desktop Environment GNOME 2.28.1

Revision history for this message
Istvan Lele (pista999-deactivatedaccount) wrote :

I have the same problem. (dell inspiron 1501 -- ubuntu 9.10)
I've read the other bug report as well, but I didn't see any answers.
Have you happened to find anything useful so far?
Anyway I am making a seperate bug report (I have a different CPU, than you.) as well. Might come someone to help.

Revision history for this message
dfme (dfme-sunrise) wrote :

I am also experiencing a similar issue on a MSI Wind U100 running Ubuntu Lucid 10.04:
Except for me it happens whenever i plug out the power cord! Very nasty and annoying bug!!

Revision history for this message
Alexey Brodkin (alexey-brodkin) wrote :

The same issue as dfme mentioned above. I have MSI Wind U90 with up to date Ubuntu Lucid 10.04.
Netbook has fully charged battery, then I unplug DC connector and within 1 minute (not immediately) netbook falls into hibernate.
After waking it up with power button netbook operates from battery power normally, showing 100% battery icon in tray.

Revision history for this message
Jon Evans (jon-3vans) wrote :

I also have an MSI Wind U100. I'm seeing the same behavior when unplugging. Clicking on the battery icon in the system tray to check the status shows the proper battery life. Doing this prior to hibernating appears to prevent the hibernation.

Revision history for this message
Anthony Vickers (tattyheaded) wrote :

I have this same forced hibernation on power cord disconnect with Medion Akoya E1210. This machine is a rebadged MSI Wind U100. This bug only manifested since upgrade to 10.04 Lucid Lynx.

Revision history for this message
Carl Heymann (ch-heymann) wrote :

It's been happening to me as well, on an MSI Wind U100 Plus, only since installing lucid. Didn't happen on Jaunty.

Revision history for this message
Mathieu Marquer (slasher-fun) wrote :

People encountering the bug with a MSI Wind under Ubuntu 10.04 should open a separate bug report, since hardware and ubuntu version is different.

Revision history for this message
Alexey Brodkin (alexey-brodkin) wrote :

Mathieu, could you please clarify which details, logs and so on would be helpful for MSI Wind netbook bug report?
Thanks

Revision history for this message
Konstantin Lavrov (lacosta) wrote :

To those who has PLUG OUT problems turn off time_policy. Here is details:
https://bugs.launchpad.net/ubuntu/+source/gnome-power-manager/+bug/516023/comments/4

Revision history for this message
Wesley Werner (wesley-werner) wrote :

On a MSI U100 with this issue, a temporary but less annoying work-around is to run gnome-power-preferences, and on the "On Battery" tab, change the critically low option from Hibernate to Suspend, so you can resume after switching power on/off.

Thanks Konstantin for the time_policy fix, I'll try it out tonight.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.
Subscribing...

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.