18.04.03 LTS Server Installer does not recognize disk while Desktop Installer does

Bug #1851368 reported by Pathway
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
debian-installer (Ubuntu)
New
Undecided
Unassigned

Bug Description

I was attempting to install Ubuntu Server 18.04.03 to an older machine. I burned the ISO image to a DVD and attempted to install via a USB CD-ROM. The only disk in the machine was a 120GB Seagate IDE disk. In Bios, all settings were set to AHCI and the disk was clearly visible and selectable in the boot-order selection. I had also previously run a check using SeaTools to ensure the driver was OK (SMART OK, short and long test PASSED).

The installer failed to identify any target media for installation. I found no way to overcome this. Things I tried:
- Changing the jumper from Master to CS and varying the position of the drive on the cable
- Wiping the disk of previous (Windows) partitions using gparted from a bootable utility CD
- Playing with various BIOS options (from AHCI to IDE etc)

What I noticed:
- If I used alt-F2 to drop into a shell when faced with the "could not find a media.." message, I ran fdisk -l and the drive was recognized and reported without issue.
- When I attempted to install Ubuntu Desktop 18.04.03, Ubiquity found the drive and installed on it with no problems whatsoever. I changed nothing between my attempt to install Server and my successful installation of Desktop
- After the Desktop installation, I again attempted to install Server. The installer was still unable to find the media.

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