Install the System step failed in Ubuntu Server

Bug #1156008 reported by warren
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
debian-installer (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

1. Ubuntu 13.04 Raring daily image 20130316 (Mail-Server Testcase) VirtualBox 4.2
2. I assume the package in question is the Debian installer
3. I expected the Ubuntu server to be installed with a completed Mail-server Testcase.
4. The mail-server testcase was going fine until step 19 when it failed to Install the System.
The installer gave me option to redo the Install the system this failed also.
 Two attempts were made to install the Mail-server into VirtualBox both attempts failed with same reason failed to Install the system.
 I attached a screenshot of the installation error which reads:
 "Unable to install the selected kernel"
An error was returned while trying to install the kernel into the target system.
Kernel pakage: 'linux-generic'.
Check /var/log/syslog or see virtual console 4 for the details.

Revision history for this message
warren (wkclemmons) wrote :
Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1156008

tags: added: iso-testing
Revision history for this message
StevenD811 (stevend811) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This bug did not have a package associated with it, which is important for ensuring that it gets looked at by the proper developers. You can learn more about finding the right package at https://wiki.ubuntu.com/Bugs/FindRightPackage . I have classified this bug as a bug in debian-installer.

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://help.ubuntu.com/community/ReportingBugs.

affects: ubuntu → debian-installer (Ubuntu)
Revision history for this message
Brian Murray (brian-murray) wrote :

Could you provide us with /var/log/syslog of the failed install? Thanks in advance.

Changed in debian-installer (Ubuntu):
status: New → Incomplete
tags: added: raring
Revision history for this message
warren (wkclemmons) wrote : Re: [Bug 1156008] Re: Install the System step failed in Ubuntu Server

Brian

I had deleted the previous Ubuntu Server installation. I recreated the
installation on a different computer using VirtualBox. After the install
failed I get the shell retrieved /var/log/syslog info which is in the
screenshot.

On Mon, Apr 1, 2013 at 11:43 AM, Brian Murray <email address hidden> wrote:

> Could you provide us with /var/log/syslog of the failed install? Thanks
> in advance.
>
> ** Changed in: debian-installer (Ubuntu)
> Status: New => Incomplete
>
> ** Tags added: raring
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1156008
>
> Title:
> Install the System step failed in Ubuntu Server
>
> Status in “debian-installer” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1. Ubuntu 13.04 Raring daily image 20130316 (Mail-Server Testcase)
> VirtualBox 4.2
> 2. I assume the package in question is the Debian installer
> 3. I expected the Ubuntu server to be installed with a completed
> Mail-server Testcase.
> 4. The mail-server testcase was going fine until step 19 when it failed
> to Install the System.
> The installer gave me option to redo the Install the system this failed
> also.
> Two attempts were made to install the Mail-server into VirtualBox both
> attempts failed with same reason failed to Install the system.
> I attached a screenshot of the installation error which reads:
> "Unable to install the selected kernel"
> An error was returned while trying to install the kernel into the target
> system.
> Kernel pakage: 'linux-generic'.
> Check /var/log/syslog or see virtual console 4 for the details.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1156008/+subscriptions
>

Revision history for this message
Brian Murray (brian-murray) wrote :

There is not enought of /var/log/syslog present for me to determine what is going on. If you can't attach the whole file how about using tail -n30 or something that will fill the whole screen.

Revision history for this message
warren (wkclemmons) wrote :

tail -n 30 /var/log/syslog screenshot attached

On Mon, Apr 1, 2013 at 4:07 PM, Brian Murray <email address hidden> wrote:

> There is not enought of /var/log/syslog present for me to determine what
> is going on. If you can't attach the whole file how about using tail
> -n30 or something that will fill the whole screen.
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1156008
>
> Title:
> Install the System step failed in Ubuntu Server
>
> Status in “debian-installer” package in Ubuntu:
> Incomplete
>
> Bug description:
> 1. Ubuntu 13.04 Raring daily image 20130316 (Mail-Server Testcase)
> VirtualBox 4.2
> 2. I assume the package in question is the Debian installer
> 3. I expected the Ubuntu server to be installed with a completed
> Mail-server Testcase.
> 4. The mail-server testcase was going fine until step 19 when it failed
> to Install the System.
> The installer gave me option to redo the Install the system this failed
> also.
> Two attempts were made to install the Mail-server into VirtualBox both
> attempts failed with same reason failed to Install the system.
> I attached a screenshot of the installation error which reads:
> "Unable to install the selected kernel"
> An error was returned while trying to install the kernel into the target
> system.
> Kernel pakage: 'linux-generic'.
> Check /var/log/syslog or see virtual console 4 for the details.
>
> To manage notifications about this bug go to:
>
> https://bugs.launchpad.net/ubuntu/+source/debian-installer/+bug/1156008/+subscriptions
>

Changed in debian-installer (Ubuntu):
status: Incomplete → New
importance: Undecided → Medium
Revision history for this message
Brian Murray (brian-murray) wrote :

I tried recreating this using an ubuntu server daily image from 20130415.1 and was unable to, are you still having this issue? Thanks in advance!

Changed in debian-installer (Ubuntu):
status: New → Incomplete
Revision history for this message
warren (wkclemmons) wrote :

I tried the daily image 20130415.1 also no problems.

Revision history for this message
Brian Murray (brian-murray) wrote :

I'm setting this to Invalid as we don't know what the exact fix was so Fix Released is inappropriate.

Changed in debian-installer (Ubuntu):
status: Incomplete → Invalid
Revision history for this message
Délawen (delawen+launchpad) wrote :

I had the same error with newly downloaded ubuntu 12.04 server install image on a virtual machine. I don't know how to copy the text from the vm, but you can find the error attached as an image.

I am using 64 bits of virtual machine with 1 GB of disk storage, all default settings. The virtual machine used is KVM.

Changed in debian-installer (Ubuntu):
status: Invalid → Confirmed
Revision history for this message
jinrui jiang (rain1024) wrote :

ubuntu 14.04.5的iso,安装在SCSI总线的磁盘上,会出现上述问题,且必现
复现是在虚拟机环境下复现的,提供参考

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