Strange dialog during upgrade

Bug #389035 reported by Yann Lossouarn
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
One Hundred Papercuts
Invalid
Undecided
Unassigned
debconf (Ubuntu)
New
Undecided
Unassigned

Bug Description

EDIT : I added a document (OpenOffice format) with snapshots of the strange "Debconf" popup mentioned in this bug...

During last Ubuntu upgrade (from Intrepid to Jaunty), I faced quite a strange dialog, that asked me what to do regarding either the menu.lst or xorg.conf file (not sure...), and that proposed me several actions in a drop down menu. Actions that were possible were something like "Compare files", "Compare side by side", "Keep current", etc.

Some of the actions possible where not running ok (If my memory does not fail, I think "compare side by side" did not run ok), and the other comparison tool was pretty useless for a non-geek (differences and similarities were displayed with @ & + characters at the beginning of the line...

This kind of dialog is terrific, for "lambda users", who have no chance to :
- figure out why the system asks something (most "normal" people don't know what "menu.lst" or "xorg.conf" are...)
- get good clues about which choice to make

I know this is not precise enough to be a good bug report, but I did not save snapshots of this, and have no idea of the way I can reproduce this...

Revision history for this message
Lightbreeze (nedhoy-gmail) wrote :

It's important to find and make any dialogs that can be improved clearer, however this is not a paper cut as it does not effect the general workflow of a relatively large body of users.

Changed in hundredpapercuts:
status: New → Invalid
Revision history for this message
Yann Lossouarn (yann-lossouarn) wrote :

Hello Lightbreeze,

Not sure passing an item from Invalid to New complies with the "Launchpad etiquette", but... here it is. So, sorry, but I strongly disagree about the fact that this bug "does not affect the general workflow of a relatively large body of users" : it does... *Every user* of Ubuntu will have, one day, an Ubuntu update to do... I can even predict he will be suggested an update twice a year. I understand that this is not an everyday task, but updating an OS you don't master is really a stressing task, and users shall be accompanied by a high quality user interface...

Changed in hundredpapercuts:
status: Invalid → New
description: updated
Revision history for this message
Yann Lossouarn (yann-lossouarn) wrote :
Revision history for this message
Vish (vish) wrote :

@Yann>
Kindly understand what the papercuts project is about>
Paper cuts are trivially fixable usability bugs that the average user would encounter during his/her first day of using vanilla Ubuntu 9.10.

But all your bug reports are for upgrades... so this is not a papercut.

Changed in hundredpapercuts:
status: New → Invalid
Revision history for this message
Yann Lossouarn (yann-lossouarn) wrote :

@mac_v : ok sorry, I focused on the "usability issue" part of the project, and was not aware that paper cuts only focus on a fresh install... Sorry again...

tags: removed: upgrade
Revision history for this message
Daniel Hartwig (wigs) wrote :

This is a debconf dialog.

affects: aptitude (Ubuntu) → debconf (Ubuntu)
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