Ubuntu
debconf package

package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

Bug #1484090 reported by Brian Proffit on 2015-08-12

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	debconf (Ubuntu)	New	Undecided	Unassigned

Bug Description

This has happened several times over past week or two. It gives an error when it tries to install.

ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Wed Aug 12 07:54:57 2015
DistUpgraded: 2014-09-23 20:07:13,456 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DpkgTerminalLog:
Preparing to unpack .../x11-common_1%3a7.7+1ubuntu8.1_all.deb ...
Can't locate object method "new" via package "Text::Iconv" (perhaps you forgot to load "Text::Iconv"?) at /usr/share/perl5/Debconf/Encoding.pm line 65.
dpkg: error processing archive /var/cache/apt/archives/x11-common_1%3a7.7+1ubuntu8.1_all.deb (--unpack):
subprocess new pre-installation script returned error exit status 25
DuplicateSignature: package:x11-common:1:7.7+1ubuntu8:subprocess new pre-installation script returned error exit status 25
ErrorMessage: subprocess new pre-installation script returned error exit status 25
ExtraDebuggingInterest: Yes
GraphicsCard:
VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
Subsystem: VMware SVGA II Adapter [15ad:0405]
InstallationDate: Installed on 2013-05-07 (826 days ago)
InstallationMedia: Ubuntu-Server 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214)
Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize libusb: -99
MachineType: VMware, Inc. VMware Virtual Platform
PackageArchitecture: all
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-61-generic root=/dev/mapper/hostname-root ro
Renderer: Software
SourcePackage: xorg
Title: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25
UpgradeStatus: Upgraded to trusty on 2014-09-24 (322 days ago)
dmi.bios.date: 10/22/2013
dmi.bios.vendor: Phoenix Technologies LTD
dmi.bios.version: 6.00
dmi.board.name: 440BX Desktop Reference Platform
dmi.board.vendor: Intel Corporation
dmi.board.version: None
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 1
dmi.chassis.vendor: No Enclosure
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd10/22/2013:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
dmi.product.name: VMware Virtual Platform
dmi.product.version: None
dmi.sys.vendor: VMware, Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Thu Aug 6 08:09:23 2015
xserver.configfile: default
xserver.devices:
input Power Button KEYBOARD, id 6
input AT Translated Set 2 keyboard KEYBOARD, id 7
input ImPS/2 Generic Wheel Mouse MOUSE, id 8
xserver.errors:
AIGLX: reverting to software rendering
No surface to present from.
No surface to present from.
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs: Output Virtual2 Virtual3 Virtual4 Virtual5 Virtual6 Virtual7 Virtual8
xserver.version: 2:1.15.1-0ubuntu2.7
xserver.video_driver: vmware

Tags:

Revision history for this message

Brian Proffit (bproffit) wrote on 2015-08-12:

AptOrdering.txt Edit (177 bytes, text/plain; charset="utf-8")
BootDmesg.txt Edit (100.5 KiB, text/plain; charset="utf-8")
BootLog.txt Edit (4.8 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (743 bytes, text/plain; charset="utf-8")
Df.txt Edit (612 bytes, text/plain; charset="utf-8")
DkmsStatus.txt Edit (349 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (103.0 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (27.0 KiB, text/plain; charset="utf-8")
DpkgLog.txt Edit (232.7 KiB, text/plain; charset="utf-8")
GconfCompiz.txt Edit (45.7 KiB, text/plain; charset="utf-8")
LightdmDisplayLog.txt Edit (2.3 KiB, text/plain; charset="utf-8")
LightdmGreeterLog.txt Edit (6.5 KiB, text/plain; charset="utf-8")
LightdmGreeterLogOld.txt Edit (7.8 KiB, text/plain; charset="utf-8")
LightdmLog.txt Edit (4.9 KiB, text/plain; charset="utf-8")
Lspci.txt Edit (96.6 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (3.5 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (1.8 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (139.7 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (334.4 KiB, text/plain; charset="utf-8")
UnitySupportTest.txt Edit (685 bytes, text/plain; charset="utf-8")
XorgLog.txt Edit (39.0 KiB, text/plain; charset="utf-8")
XorgLogOld.txt Edit (41.1 KiB, text/plain; charset="utf-8")
Xrandr.txt Edit (5.5 KiB, text/plain; charset="utf-8")
xdpyinfo.txt Edit (30.7 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2015-08-12

tags:

removed: need-duplicate-check

Revision history for this message

Robert Hooker (sarvatt) wrote on 2015-08-12:

Do you have libtext-iconv-perl installed?

affects:

xorg (Ubuntu) → debconf (Ubuntu)

Revision history for this message

Brian Proffit (bproffit) wrote on 2015-08-12: Re: [Bug 1484090] Re: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

Download full text (5.1 KiB)

Yes I do, Robert.

Brian

----- Original Message -----
From: "Robert Hooker" <email address hidden>
To: "bproffit" <email address hidden>
Sent: Wednesday, August 12, 2015 9:12:12 AM
Subject: [Bug 1484090] Re: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

Do you have libtext-iconv-perl installed?

** Package changed: xorg (Ubuntu) => debconf (Ubuntu)

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1484090

Title:
package x11-common 1:7.7+1ubuntu8 failed to install/upgrade:
subprocess new pre-installation script returned error exit status 25

Status in debconf package in Ubuntu:
New

Bug description:
This has happened several times over past week or two. It gives an
error when it tries to install.

Yes I do, Robert.

Brian

----- Original Message -----
From: "Robert Hooker" <sarvatt@gmail.com>
To: "bproffit" <bproffit@richmond.ky.us>
Sent: Wednesday, August 12, 2015 9:12:12 AM
Subject: [Bug 1484090] Re: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

Do you have libtext-iconv-perl installed?

** Package changed: xorg (Ubuntu) => debconf (Ubuntu)

-- 
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1484090

Title:
  package x11-common 1:7.7+1ubuntu8 failed to install/upgrade:
  subprocess new pre-installation script returned error exit status 25

Status in debconf package in Ubuntu:
  New

Bug description:
  This has happened several times over past week or two. It gives an
  error when it tries to install.

ProblemType: Package
  DistroRelease: Ubuntu 14.04
  Package: x11-common 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-61.100-generic 3.13.11-ckt22
  Uname: Linux 3.13.0-61-generic x86_64
  NonfreeKernelModules: appassure_vss
  .tmp.unity.support.test.1:
   
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Wed Aug 12 07:54:57 2015
  DistUpgraded: 2014-09-23 20:07:13,456 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  DpkgTerminalLog:
   Preparing to unpack .../x11-common_1%3a7.7+1ubuntu8.1_all.deb ...
   Can't locate object method "new" via package "Text::Iconv" (perhaps you forgot to load "Text::Iconv"?) at /usr/share/perl5/Debconf/Encoding.pm line 65.
   dpkg: error processing archive /var/cache/apt/archives/x11-common_1%3a7.7+1ubuntu8.1_all.deb (--unpack):
    subprocess new pre-installation script returned error exit status 25
  DuplicateSignature: package:x11-common:1:7.7+1ubuntu8:subprocess new pre-installation script returned error exit status 25
  ErrorMessage: subprocess new pre-installation script returned error exit status 25
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
     Subsystem: VMware SVGA II Adapter [15ad:0405]
  InstallationDate: Installed on 2013-05-07 (826 days ago)
  InstallationMedia: Ubuntu-Server 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130214)
  Lsusb: Error: command ['lsusb'] failed with exit code 1: unable to initialize libusb: -99
  MachineType: VMware, Inc. VMware Virtual Platform
  PackageArchitecture: all
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-61-generic root=/dev/mapper/hostname-root ro
  Renderer: Software
  SourcePackage: xorg
  Title: package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25
  UpgradeStatus: Upgraded to trusty on 2014-09-24 (322 days ago)
  dmi.bios.date: 10/22/2013
  dmi.bios.vendor: Phoenix Technologies LTD
  dmi.bios.version: 6.00
  dmi.board.name: 440BX Desktop Reference Platform
  dmi.board.vendor: Intel Corporation
  dmi.board.version: None
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 1
  dmi.chassis.vendor: No Enclosure
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLTD:bvr6.00:bd10/22/2013:svnVMware,Inc.:pnVMwareVirtualPlatform:pvrNone:rvnIntelCorporation:rn440BXDesktopReferencePlatform:rvrNone:cvnNoEnclosure:ct1:cvrN/A:
  dmi.product.name: VMware Virtual Platform
  dmi.product.version: None
  dmi.sys.vendor: VMware, Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Thu Aug  6 08:09:23 2015
  xserver.configfile: default
  xserver.devices:
   input        Power Button         KEYBOARD, id 6
   input        AT Translated Set 2 keyboard KEYBOARD, id 7
   input        ImPS/2 Generic Wheel Mouse MOUSE, id 8
  xserver.errors:
   AIGLX: reverting to software rendering
   No surface to present from.
   No surface to present from.
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs: Output                                                Virtual2        Virtual3        Virtual4        Virtual5        Virtual6        Virtual7        Virtual8
  xserver.version: 2:1.15.1-0ubuntu2.7
  xserver.video_driver: vmware

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package x11-common 1:7.7+1ubuntu8 failed to install/upgrade: subprocess new pre-installation script returned error exit status 25

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