Ubuntu
cups package

package cups 1.5.2-1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

Bug #928268 reported by Leo Arias on 2012-02-07

This bug report is a duplicate of: Bug #911436: https crashed with SIGSEGV in lookup_or_create_bucket(). Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

I've just upgraded my precise machine, and this error appeared on reboot.

ProblemType: Package
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-1
ProcVersionSignature: Ubuntu 3.2.0-12.21-generic 3.2.2
Uname: Linux 3.2.0-12-generic x86_64
ApportVersion: 1.91-0ubuntu1
Architecture: amd64
Date: Thu Feb 2 16:33:21 2012
ErrorMessage: subprocess installed post-installation script returned error exit status 1
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20111214)
Lpstat: device for HP-Photosmart-C4700-series: dnssd://Photosmart%20C4700%20series%20%5B937F3F%5D._pdl-datastream._tcp.local/
MachineType: Dell Inc. XPS M1330
Papersize: letter
PpdFiles: HP-Photosmart-C4700-series: HP Photosmart c4700 Series, hpcups 3.11.12
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-12-generic root=UUID=ef988ba7-3acc-48f6-a0e1-b7094fc9ed37 ro quiet splash vt.handoff=7
SourcePackage: cups
Title: package cups 1.5.2-1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/08/2008
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0N6705
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd07/08/2008:svnDellInc.:pnXPSM1330:pvr:rvnDellInc.:rn0N6705:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: XPS M1330
dmi.sys.vendor: Dell Inc.

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Revision history for this message

Leo Arias (elopio) wrote on 2012-02-07:

AptOrdering.txt Edit (2.6 KiB, text/plain; charset="utf-8")
BootDmesg.txt Edit (64.2 KiB, text/plain; charset="utf-8")
CupsErrorLog.txt Edit (2.2 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (2.1 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (3.8 KiB, text/plain; charset="utf-8")
Df.txt Edit (527 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (116.2 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (3.2 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (10.4 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (303 bytes, text/plain; charset="utf-8")
Locale.txt Edit (331 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (30.9 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (1.0 KiB, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.2 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.0 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (155.8 KiB, text/plain; charset="utf-8")
UdevLog.txt Edit (331.5 KiB, text/plain; charset="utf-8")

Apport retracing service (apport) on 2012-02-07

tags:

removed: need-duplicate-check

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-02-07:

Please run the following command in a terminal window to check whether the CUPS daemon (scheduler) is running:

lpstat -r

If it is not running, try to start it manually:

sudo /usr/sbin/cupsd

Post the screen output here and also attach the file /var/log/cups/error_log.

Changed in cups (Ubuntu):
status:	New → Incomplete

Revision history for this message

Leo Arias (elopio) wrote on 2012-02-07:

elopio@tangamandapio:~$ lpstat -r
scheduler is running

Revision history for this message

Leo Arias (elopio) wrote on 2012-02-07:

error_log Edit (2.2 KiB, text/plain)

Changed in cups (Ubuntu):
status:	Incomplete → New

Revision history for this message

Till Kamppeter (till-kamppeter) wrote on 2012-02-07:

Your cupsd seems to be normally running. The error during update seems to be an Upstart problem.

pitti, can you look into this? Thanks.

Revision history for this message

Martin Pitt (pitti) wrote on 2012-02-08:

Can you reproduce this with

sudo apt-get install --reinstall cups

? If that does it, what does

sudo stop cups
sudo start cups

show? (Please copy the whole output in both cases).

If the latter still reproduces it, please do

  cd /tmp
  wget http://people.canonical.com/~pitti/tmp/cups.upstart.debug
  sudo cp cups.upstart.debug /etc/init/cups.conf
  sudo stop cups
  sudo start cups

and copy the whole output.

Thanks!

Changed in cups (Ubuntu):
status:	New → Incomplete

Revision history for this message

Leo Arias (elopio) wrote on 2012-02-08:

Thank you guys for your answers.

I did the reinstall and nothing wrong happened. I also rebooted because last time the error appeared after logging in. Things seem to work; I don't really know what that means.

pura vida.

Changed in cups (Ubuntu):
status:	Incomplete → New

Revision history for this message

Launchpad Janitor (janitor) wrote on 2012-02-10:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status:	New → Confirmed

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package cups 1.5.2-1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

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cups package