Printing gets stopped regularly even after i troubleshoot printing using command line

Bug #2038270 reported by Nirupam
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

My HP 1136 MFP laser black and white printer seems to always be in printing error mode.
I just displays processing but never prints.. and the processing status also remains unchanged.
i troubleshoot printing using command line and it starts printing again only to stopping again.
This has become a regular thing.
i m considering switching my os to mint or zorin.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: cups 2.4.2-3ubuntu2.5
ProcVersionSignature: Ubuntu 6.2.0-33.33-generic 6.2.16
Uname: Linux 6.2.0-33-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 3 12:33:45 2023
InstallationDate: Installed on 2022-12-16 (291 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
Lpstat: device for HP_LaserJet_Professional_M1136_MFP_2: hp:/usb/HP_LaserJet_Professional_M1136_MFP?serial=000000000QH8141DPR1a
MachineType: HP HP Pavilion Gaming Laptop 15-ec0xxx
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/HP_LaserJet_Professional_M1136_MFP_2.ppd'] failed with exit code 2: grep: /etc/cups/ppd/HP_LaserJet_Professional_M1136_MFP_2.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-6.2.0-33-generic root=UUID=461c25dc-3a7b-4fb0-b977-4f248d70ef33 ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: Upgraded to lunar on 2023-04-24 (161 days ago)
dmi.bios.date: 10/27/2022
dmi.bios.release: 15.16
dmi.bios.vendor: AMI
dmi.bios.version: F.16
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 86D4
dmi.board.vendor: HP
dmi.board.version: 96.45
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 96.45
dmi.modalias: dmi:bvnAMI:bvrF.16:bd10/27/2022:br15.16:efr96.45:svnHP:pnHPPavilionGamingLaptop15-ec0xxx:pvr:rvnHP:rn86D4:rvr96.45:cvnHP:ct10:cvrChassisVersion:sku2Z324PA#ACJ:
dmi.product.family: 103C_5335KV HP Pavilion
dmi.product.name: HP Pavilion Gaming Laptop 15-ec0xxx
dmi.product.sku: 2Z324PA#ACJ
dmi.sys.vendor: HP

Revision history for this message
Nirupam (nirupam) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.