21.04 - Printer uncooperative (And incohesive) behavior after PWR ON+OFF+ON

Bug #1942797 reported by Daniel LaSalle
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
cups (Ubuntu)
New
Undecided
Unassigned

Bug Description

On a clone desktop running 21.04-latest which has the following LAN printer connected to it:

$ lpstat -p 130 ↵
printer _xeroxofficetq1_ is idle. enabled since Mon 06 Sep 2021 01:33:46 PM
printer C405 is idle. enabled since Mon 06 Sep 2021 01:33:46 PM
printer Xerox-CommonXCPT is idle. enabled since Wed 21 Jul 2021 09:58:10 AM
$

If/when my system is up and I power off the printer, leave it off for a few hours, replug the printer back, wait for it to boot and then print using that same system's firefox, it will not work.

But if I open Libre Office Writer and print: then it shall print.

Immediately after, going back to the firefox window and re-printing what has originally failed now prints too!

Here is what /var/log/cups/ had to say (This happened around 5 minutes ago):

$ cat access_log
localhost - - [06/Sep/2021:00:00:01 -0400] "POST / HTTP/1.1" 200 349 Create-Printer-Subscriptions successful-ok
localhost - - [06/Sep/2021:00:00:01 -0400] "POST / HTTP/1.1" 200 176 Create-Printer-Subscriptions successful-ok
localhost - - [06/Sep/2021:10:22:53 -0400] "POST / HTTP/1.1" 401 186 Renew-Subscription successful-ok
localhost - dd [06/Sep/2021:10:22:53 -0400] "POST / HTTP/1.1" 200 186 Renew-Subscription successful-ok
localhost - - [06/Sep/2021:13:29:16 -0400] "POST /printers/C405 HTTP/1.1" 200 405871 Print-Job successful-ok
localhost - - [06/Sep/2021:13:29:19 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 442 Create-Job successful-ok
localhost - - [06/Sep/2021:13:29:19 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 466895 Send-Document successful-ok
localhost - - [06/Sep/2021:13:31:37 -0400] "POST /printers/C405 HTTP/1.1" 200 405871 Print-Job successful-ok
localhost - - [06/Sep/2021:13:31:40 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 442 Create-Job successful-ok
localhost - - [06/Sep/2021:13:31:40 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 466823 Send-Document successful-ok
localhost - - [06/Sep/2021:13:33:19 -0400] "POST /printers/C405 HTTP/1.1" 200 190 Create-Job successful-ok
localhost - - [06/Sep/2021:13:33:19 -0400] "POST /printers/C405 HTTP/1.1" 200 1480 Send-Document successful-ok
localhost - - [06/Sep/2021:13:33:22 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 396 Create-Job successful-ok
localhost - - [06/Sep/2021:13:33:22 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 17334 Send-Document successful-ok
localhost - - [06/Sep/2021:13:33:43 -0400] "POST /printers/C405 HTTP/1.1" 200 479195 Print-Job successful-ok
localhost - - [06/Sep/2021:13:33:46 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 442 Create-Job successful-ok
localhost - - [06/Sep/2021:13:33:46 -0400] "POST /printers/_xeroxofficetq1_ HTTP/1.1" 200 468503 Send-Document successful-ok
$ cat page_log
C405 dd 1115 [06/Sep/2021:13:29:19 -0400] total 0 - localhost Centre de retours en ligne na_letter_8.5x11in_borderless -
_xeroxofficetq1_ lp 1116 [06/Sep/2021:13:29:38 -0400] total 0 - localhost PrtDrv-Rl0gMg - -
C405 dd 1117 [06/Sep/2021:13:31:40 -0400] total 0 - localhost Centre de retours en ligne na_letter_8.5x11in_borderless -
_xeroxofficetq1_ lp 1118 [06/Sep/2021:13:31:43 -0400] total 0 - localhost PrtDrv-Jtjdjo - -
C405 dd 1119 [06/Sep/2021:13:33:22 -0400] total 0 - localhost Untitled 1 - -
_xeroxofficetq1_ lp 1120 [06/Sep/2021:13:33:22 -0400] total 0 - localhost PrtDrv-RwY6Hm - -
C405 dd 1121 [06/Sep/2021:13:33:46 -0400] total 0 - localhost Centre de retours en ligne na_letter_8.5x11in_borderless -
_xeroxofficetq1_ lp 1122 [06/Sep/2021:13:33:46 -0400] total 0 - localhost PrtDrv-sH8aT0 - -
$ date
Mon 06 Sep 2021 01:38:54 PM EDT
$

Rewinding back to the previous LOG, THIS is the entry that never went through and gave my printer an error:
_xeroxofficetq1_ lp 1116 [06/Sep/2021:13:29:38 -0400] total 0 - localhost PrtDrv-Rl0gMg - -
C405 dd 1117 [06/Sep/2021:13:31:40 -0400] total 0 - localhost Centre de retours en ligne na_letter_8.5x11in_borderless -

While this is the blank print test I did off Writer which worked:
_xeroxofficetq1_ lp 1118 [06/Sep/2021:13:31:43 -0400] total 0 - localhost PrtDrv-Jtjdjo - -
C405 dd 1119 [06/Sep/2021:13:33:22 -0400] total 0 - localhost Untitled 1 - -

While finally having retried printing the original document and... it worked!
_xeroxofficetq1_ lp 1120 [06/Sep/2021:13:33:22 -0400] total 0 - localhost PrtDrv-RwY6Hm - -
C405 dd 1121 [06/Sep/2021:13:33:46 -0400] total 0 - localhost Centre de retours en ligne na_letter_8.5x11in_borderless -

Thank you,
xo

Tags: hirsute
Revision history for this message
Daniel LaSalle (daniellasalle) wrote :

Today I tried something new:

1st print attempt w/ firefox = same print error on printer
2nd print attempt w/ firefox = it printed out properly.

Using LOW to make it work was just a coincidence.

no longer affects: ubuntu-mate
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