Brother printer prints jibberish or nothing
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
I installed a driver for a Brother MFC-7860DW printer (I downloaded the driver directly from the website because it was not one of the drivers available in the printer-
1. What I expected to happen: The document printing as it appeared on the screen
2. What actually happened: Weird strings of symbols and mostly-blank pages (though sometimes it printed correctly)
3. Steps to make it happen:
a. Open an application (ex: LibreOffice, Firefox)
b. Open a file (or webpage)
c. Select "print"
d. Push okay (to start the printing)
Kubuntu 20.03
Cups 2.3.1-9ubuntu1.1
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: cups 2.3.1-9ubuntu1.1
ProcVersionSign
Uname: Linux 5.8.0-44-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: KDE
Date: Sat Mar 6 13:21:05 2021
InstallationDate: Installed on 2021-02-11 (23 days ago)
InstallationMedia: Kubuntu 20.04.2 LTS "Focal Fossa" - Release amd64 (20210204)
Lpstat: device for MFC7860DW: usb://Brother/
MachineType: Gigabyte Technology Co., Ltd. Z68A-D3H-B3
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/20/2012
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: F13
dmi.board.name: Z68A-D3H-B3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.modalias: dmi:bvnAwardSof
dmi.product.name: Z68A-D3H-B3
dmi.sys.vendor: Gigabyte Technology Co., Ltd.