Cups printer installed but not recognized by application.
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
LibreOffice Writer fails with:
"Could not start printer. Please check your printer configuration."
and Notepad++ reports:
"Before you can perform printer-related tasks such as page setup or printing a document, you need to install a printer. Please install one and retry."
ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: cups 2.2.10-4ubuntu2
ProcVersionSign
Uname: Linux 5.0.0-21-generic x86_64
ApportVersion: 2.20.10-0ubuntu27.1
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Sat Aug 3 10:27:58 2019
InstallationDate: Installed on 2019-07-30 (4 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
Lpstat: device for LBP6230-6240: socket:
MachineType: Acer Aspire E5-522
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/15/2015
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.08
dmi.board.
dmi.board.name: Nami_CZL
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.
dmi.modalias: dmi:bvnInsydeCo
dmi.product.family: CZL
dmi.product.name: Aspire E5-522
dmi.product.sku: Aspire E5-522_0960_1.08
dmi.product.
dmi.sys.vendor: Acer