CUPS says job completed but the PDF doesnt print, wile printing via lpr works
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
Driver installed from manufacturer's website, test page prints OK on USB printer Brother DCP-1510.
When I send the PDF document for printing, the printer displays "Receiving data" but then nothing prints. CUPS says "job completed" and I cant discern any useful errors in /var/log/
Printing the same document via lpr <doc name> worked -- the document printed fine.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.4
ProcVersionSign
Uname: Linux 4.18.0-18-generic x86_64
NonfreeKernelMo
ApportVersion: 2.20.9-0ubuntu7.6
Architecture: amd64
CurrentDesktop: XFCE
Date: Wed May 15 12:08:27 2019
InstallationDate: Installed on 2019-04-12 (32 days ago)
InstallationMedia: Xubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lpstat: device for Brother-
MachineType: Hewlett-Packard HP Z420 Workstation
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/07/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: J61 v02.55
dmi.board.
dmi.board.name: 1589
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 0.00
dmi.chassis.
dmi.chassis.type: 6
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-
dmi.product.family: 103C_53335X G=D
dmi.product.name: HP Z420 Workstation
dmi.product.sku: LJ449AV
dmi.sys.vendor: Hewlett-Packard
Status changed to 'Confirmed' because the bug affects multiple users.