Ubuntu
cups package

package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Bug #1676686 reported by Bradley Aaron on 2017-03-28

This bug report is a duplicate of: Bug #1642966: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1. Edit Remove

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	cups (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

System was trying to install updates & had error message

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: cups-daemon 2.1.3-4
ProcVersionSignature: Ubuntu 4.4.0-67.88-generic 4.4.49
Uname: Linux 4.4.0-67-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CupsErrorLog:

Date: Mon Mar 27 21:36:10 2017
ErrorMessage: subprocess new pre-removal script returned error exit status 1
InstallationDate: Installed on 2016-12-06 (111 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
Lpstat: device for D400-450-(UFRII-LT): usb://Canon/D400-450%20(UFRII%20LT)?serial=SJ3028514970S&interface=1
MachineType: Hewlett-Packard HP Compaq 6510b (KS066UT#ABA)
Papersize: letter
PccardctlIdent:
Socket 0:
no product info available
PccardctlStatus:
Socket 0:
no card
PpdFiles: D400-450-(UFRII-LT): Canon D400-450 ver.3.0
ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-67-generic root=UUID=46199df8-a912-4107-ad99-bb50ad4adf08 ro quiet splash vt.handoff=7
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-67-generic root=UUID=46199df8-a912-4107-ad99-bb50ad4adf08 ro quiet splash vt.handoff=7
RelatedPackageVersions:
dpkg 1.18.4ubuntu1.1
apt 1.2.19
SourcePackage: cups
Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/15/2009
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68DDU Ver. F.15
dmi.board.name: 30C0
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 71.2E
dmi.chassis.asset.tag: CNU8333CBW
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68DDUVer.F.15:bd01/15/2009:svnHewlett-Packard:pnHPCompaq6510b(KS066UT#ABA):pvrF.15:rvnHewlett-Packard:rn30C0:rvrKBCVersion71.2E:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6510b (KS066UT#ABA)
dmi.product.version: F.15
dmi.sys.vendor: Hewlett-Packard

Tags:

Revision history for this message

Bradley Aaron (baaron) wrote on 2017-03-28:

AptOrdering.txt Edit (636 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (106.4 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (5.5 KiB, text/plain; charset="utf-8")
Df.txt Edit (463 bytes, text/plain; charset="utf-8")
Dmesg.txt Edit (106.2 KiB, text/plain; charset="utf-8")
DpkgHistoryLog.txt Edit (12.0 KiB, text/plain; charset="utf-8")
DpkgTerminalLog.txt Edit (1.0 KiB, text/plain; charset="utf-8")
DuplicateSignature.txt Edit (562 bytes, text/plain; charset="utf-8")
JournalErrors.txt Edit (37.7 KiB, text/plain; charset="utf-8")
KernLog.txt Edit (2.8 KiB, text/plain; charset="utf-8")
Locale.txt Edit (332 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (28.6 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (560 bytes, text/plain; charset="utf-8")
PrintingPackages.txt Edit (1.1 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (1.5 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.0 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.7 KiB, text/plain; charset="utf-8")
UdevDb.txt Edit (137.5 KiB, text/plain; charset="utf-8")

Revision history for this message

Marc Deslauriers (mdeslaur) wrote on 2017-03-31: Bug is not a security issue

Thanks for taking the time to report this bug and helping to make Ubuntu better. We appreciate the difficulties you are facing, but this appears to be a "regular" (non-security) bug. I have unmarked it as a security issue since this bug does not show evidence of allowing attackers to cross privilege boundaries nor directly cause loss of data/privacy. Please feel free to report any other bugs you may find.

information type:

Private Security → Public

Apport retracing service (apport) on 2017-03-31

tags:

removed: need-duplicate-check

Revision history for this message

Launchpad Janitor (janitor) wrote on 2017-03-31:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in cups (Ubuntu):
status:	New → Confirmed

Revision history for this message

Hans Joachim Desserud (hjd) wrote on 2017-03-31:

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1676380, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

Revision history for this message

Bradley Aaron (baaron) wrote on 2017-03-31: Re: [Bug 1676686] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

Download full text (3.7 KiB)

Ok Thanks a bunch, Hans-

I am unclear as to how I can fix this-

Any advice is helpful- To be clear I am a total newbie to linux

Peace!

Bradley

________________________________
From: <email address hidden> <email address hidden> on behalf of Hans Joachim Desserud <email address hidden>
Sent: Friday, March 31, 2017 4:43 PM
To: <email address hidden>
Subject: [Bug 1676686] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

*** This bug is a duplicate of bug 1676380 ***
https://bugs.launchpad.net/bugs/1676380

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1676380, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.

** This bug has been marked a duplicate of bug 1676380
Update to cups-daemon 2.1.3-4ubuntu0.2 results in maintainer script failures

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1676686

Title:
package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
pre-removal script returned error exit status 1

Status in cups package in Ubuntu:
Confirmed

Bug description:
System was trying to install updates & had error message

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-67.88-generic 4.4.49
  Uname: Linux 4.4.0-67-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CupsErrorLog:

  Date: Mon Mar 27 21:36:10 2017
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2016-12-06 (111 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Lpstat: device for D400-450-(UFRII-LT): usb://Canon/D400-450%20(UFRII%20LT)?serial=SJ3028514970S&interface=1
  MachineType: Hewlett-Packard HP Compaq 6510b (KS066UT#ABA)
  Papersize: letter
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  PpdFiles: D400-450-(UFRII-LT): Canon D400-450 ver.3.0
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-67-generic root=UUID=46199df8-a912-4107-ad99-bb50ad4adf08 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-67-generic root=UUID=46199df8-a912-4107-ad99-bb50ad4adf08 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt 1.2.19
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/15/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68DDU Ver. F.15
  dmi.board.name: 30C0
  dmi.board.vendor: Hewlett-Packard
  dmi.board...

Ok Thanks a bunch, Hans-

I am unclear as to how I can fix this-

Any advice is helpful- To be clear I am a total newbie to linux

Peace!

Bradley

________________________________
From: bounces@canonical.com <bounces@canonical.com> on behalf of Hans Joachim Desserud <1676686@bugs.launchpad.net>
Sent: Friday, March 31, 2017 4:43 PM
To: bradley_aaron@hotmail.com
Subject: [Bug 1676686] Re: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

*** This bug is a duplicate of bug 1676380 ***
    https://bugs.launchpad.net/bugs/1676380

Thank you for taking the time to report this bug and helping to make
Ubuntu better. This particular bug has already been reported and is a
duplicate of bug 1676380, so it is being marked as such. Please look at
the other bug report to see if there is any missing information that you
can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report. Feel free to continue to report any other bugs you may
find.

** This bug has been marked a duplicate of bug 1676380
   Update to cups-daemon 2.1.3-4ubuntu0.2 results in maintainer script failures

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1676686

Title:
  package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new
  pre-removal script returned error exit status 1

Status in cups package in Ubuntu:
  Confirmed

Bug description:
  System was trying to install updates & had error message

ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: cups-daemon 2.1.3-4
  ProcVersionSignature: Ubuntu 4.4.0-67.88-generic 4.4.49
  Uname: Linux 4.4.0-67-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CupsErrorLog:

Date: Mon Mar 27 21:36:10 2017
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2016-12-06 (111 days ago)
  InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
  Lpstat: device for D400-450-(UFRII-LT): usb://Canon/D400-450%20(UFRII%20LT)?serial=SJ3028514970S&interface=1
  MachineType: Hewlett-Packard HP Compaq 6510b (KS066UT#ABA)
  Papersize: letter
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  PpdFiles: D400-450-(UFRII-LT): Canon D400-450 ver.3.0
  ProcCmdline: BOOT_IMAGE=/boot/vmlinuz-4.4.0-67-generic root=UUID=46199df8-a912-4107-ad99-bb50ad4adf08 ro quiet splash vt.handoff=7
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-67-generic root=UUID=46199df8-a912-4107-ad99-bb50ad4adf08 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.1
   apt  1.2.19
  SourcePackage: cups
  Title: package cups-daemon 2.1.3-4 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/15/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68DDU Ver. F.15
  dmi.board.name: 30C0
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.2E
  dmi.chassis.asset.tag: CNU8333CBW
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68DDUVer.F.15:bd01/15/2009:svnHewlett-Packard:pnHPCompaq6510b(KS066UT#ABA):pvrF.15:rvnHewlett-Packard:rn30C0:rvrKBCVersion71.2E:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6510b (KS066UT#ABA)
  dmi.product.version: F.15
  dmi.sys.vendor: Hewlett-Packard

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