cheese doesn't show video on Asus N55SF
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cheese (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
when cheese starts, shortly the view of the webcam is visible and then shows an error.
When run from the command line, the terminal shows:
(cheese:6379): Gtk-WARNING **: 01:08:46.810: Theme parsing error: cheese.css:7:35: The style property GtkScrollbar:
(cheese:6379): cheese-WARNING **: 01:08:48.017: Device '/dev/video0' failed during initialization: gstv4l2object.
Call to TRY_FMT failed for YUYV @ 1280x720: Input/output error
the app shows : there was an error displaying the video ..
The Kamerka app works fine, so it's not a driver issue it seems.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cheese 3.28.0-1ubuntu1
ProcVersionSign
Uname: Linux 4.15.0-33-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 24 01:10:51 2018
InstallationDate: Installed on 2018-08-23 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: ASUSTeK Computer Inc. N55SF
RelatedPackageV
cheese 3.28.0-1ubuntu1
cheese-common 3.28.0-1ubuntu1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/29/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N55SF.207
dmi.board.
dmi.board.name: N55SF
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: N
dmi.product.name: N55SF
dmi.product.
dmi.sys.vendor: ASUSTeK Computer Inc.
---
ProblemType: Bug
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 18.04
InstallationDate: Installed on 2018-08-23 (0 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
MachineType: ASUSTeK Computer Inc. N55SF
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.173.1
Tags: bionic
Uname: Linux 4.15.0-33-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/29/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N55SF.207
dmi.board.
dmi.board.name: N55SF
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: N
dmi.product.name: N55SF
dmi.product.
dmi.sys.vendor: ASUSTeK Computer Inc.
Changed in cheese (Ubuntu): | |
importance: | Undecided → Medium |
status: | Confirmed → Incomplete |
status: | Incomplete → Confirmed |
This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:
apport-collect 1788725
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the Ubuntu Kernel Team.