| 2009-10-30 19:58:35 |
pupik |
bug |
|
|
added bug |
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
BootDmesg.txt http://launchpadlibrarian.net/34717327/BootDmesg.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
CurrentDmesg.txt http://launchpadlibrarian.net/34717328/CurrentDmesg.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
Dependencies.txt http://launchpadlibrarian.net/34717329/Dependencies.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
Lspci.txt http://launchpadlibrarian.net/34717330/Lspci.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
Lsusb.txt http://launchpadlibrarian.net/34717331/Lsusb.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
PciDisplay.txt http://launchpadlibrarian.net/34717332/PciDisplay.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
ProcCpuinfo.txt http://launchpadlibrarian.net/34717333/ProcCpuinfo.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
ProcInterrupts.txt http://launchpadlibrarian.net/34717334/ProcInterrupts.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
ProcModules.txt http://launchpadlibrarian.net/34717335/ProcModules.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
UdevDb.txt http://launchpadlibrarian.net/34717336/UdevDb.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
UdevLog.txt http://launchpadlibrarian.net/34717337/UdevLog.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
XorgLog.gz http://launchpadlibrarian.net/34717338/XorgLog.gz |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
XorgLogOld.gz http://launchpadlibrarian.net/34717339/XorgLogOld.gz |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
Xrandr.txt http://launchpadlibrarian.net/34717340/Xrandr.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
XsessionErrors.txt http://launchpadlibrarian.net/34717341/XsessionErrors.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
glxinfo.txt http://launchpadlibrarian.net/34717342/glxinfo.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
setxkbmap.txt http://launchpadlibrarian.net/34717343/setxkbmap.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
xdpyinfo.txt http://launchpadlibrarian.net/34717344/xdpyinfo.txt |
|
| 2009-10-30 19:58:35 |
pupik |
attachment added |
|
xkbcomp.txt http://launchpadlibrarian.net/34717346/xkbcomp.txt |
|
| 2009-10-30 23:50:04 |
Bryce Harrington |
affects |
xorg (Ubuntu) |
checkbox (Ubuntu) |
|
| 2009-11-02 22:38:34 |
Bryce Harrington |
summary |
NB DELL Inspiron mini 10 - resolution too low |
Disable checkbox from filing bugs against X in released versions of the distro |
|
| 2009-11-02 23:05:49 |
Bryce Harrington |
description |
Binary package hint: xorg
Model number: PP19S
# lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10
# lspci:
00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07)
# lswh:
*-display UNCLAIMED
description: VGA compatible controller
product: System Controller Hub (SCH Poulsbo) Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:d8100000-d817ffff ioport:1800(size=8) memory:d0000000-d7ffffff memory:d8380000-d839ffff
ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
This display is using the following resolution:
$output
Je toto pro váš displej přijatelné?
CheckboxSubmission: 6d0b18dc6702c4f9251b21e9b1af8d6e
CheckboxSystem: d00f84de8a555815fa1c4660280da308
CheckboxTest: resolution
Date: Fri Oct 30 20:50:52 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Dell Inc. Inspiron 1010
NonfreeKernelModules: wl
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=a199c9e1-43fe-4985-9f49-c7582f91ddb9 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=cs_CZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 07/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0R990K
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/23/2009:svnDellInc.:pnInspiron1010:pvrA07:rvnDellInc.:rn0R990K:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 1010
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic |
[Impact]
An excessive number of duplicate and/or invalid bug reports are being filed against xorg via checkbox's 'system test' functionality. Most issues being reported are unlikely to warrant SRU updates; in any case there is insufficient information provided to troubleshoot them. This feature should be disabled for the Karmic release.
[Patch]
Attached to this bug report. It simply removes the X source package names from the scripts.
[Reproduction]
Go to the 'xorg' or 'x11-xserver-utils' source packages and do an advanced search for bugs with 'checkbox-bug'. This will display a large number of bug reports about the same problem (limited resolution availability). Click on any of the bugs will show they typically have only 1-2 line descriptions. Xorg.0.log is attached, but no xrandr, ddcprobe data, or other information documented as necessary for troubleshooting this class of bug.
[Regression Potential]
The video tests in apport are new in the karmic release (in fact they were enabled only briefly before the release), so disabling the functionality is not a regression.
[Discussion]
The procedure for analyzing common X bugs such as reduced resolution availability are documented in detail at https://wiki.ubuntu.com/X/Troubleshooting/.
If we wish to expose test suites to end users that they can use for sending bug reports for these kinds of issues, at a minimum the test suite ought to at least include the information recommended by the appropriate troubleshooting guide. A well crafted test could also test out some of the analytical approaches or work arounds suggested by those guides.
Many of these resolution issues are monitor-specific or caused by limitations inherent to the hardware or drivers, whose fixes may not be widespread enough or severe enough or safe enough to warrant an SRU. Thus, while having the test allow filing bug reports for the distro under development may make sense, it will be less so for the actual release.
[Original Report]
Binary package hint: xorg
Model number: PP19S
# lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10
# lspci:
00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07)
# lswh:
*-display UNCLAIMED
description: VGA compatible controller
product: System Controller Hub (SCH Poulsbo) Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:d8100000-d817ffff ioport:1800(size=8) memory:d0000000-d7ffffff memory:d8380000-d839ffff
ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
This display is using the following resolution:
$output
Je toto pro váš displej přijatelné?
CheckboxSubmission: 6d0b18dc6702c4f9251b21e9b1af8d6e
CheckboxSystem: d00f84de8a555815fa1c4660280da308
CheckboxTest: resolution
Date: Fri Oct 30 20:50:52 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Dell Inc. Inspiron 1010
NonfreeKernelModules: wl
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=a199c9e1-43fe-4985-9f49-c7582f91ddb9 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=cs_CZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 07/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0R990K
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/23/2009:svnDellInc.:pnInspiron1010:pvrA07:rvnDellInc.:rn0R990K:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 1010
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic
|
|
| 2009-11-02 23:16:07 |
Bryce Harrington |
description |
[Impact]
An excessive number of duplicate and/or invalid bug reports are being filed against xorg via checkbox's 'system test' functionality. Most issues being reported are unlikely to warrant SRU updates; in any case there is insufficient information provided to troubleshoot them. This feature should be disabled for the Karmic release.
[Patch]
Attached to this bug report. It simply removes the X source package names from the scripts.
[Reproduction]
Go to the 'xorg' or 'x11-xserver-utils' source packages and do an advanced search for bugs with 'checkbox-bug'. This will display a large number of bug reports about the same problem (limited resolution availability). Click on any of the bugs will show they typically have only 1-2 line descriptions. Xorg.0.log is attached, but no xrandr, ddcprobe data, or other information documented as necessary for troubleshooting this class of bug.
[Regression Potential]
The video tests in apport are new in the karmic release (in fact they were enabled only briefly before the release), so disabling the functionality is not a regression.
[Discussion]
The procedure for analyzing common X bugs such as reduced resolution availability are documented in detail at https://wiki.ubuntu.com/X/Troubleshooting/.
If we wish to expose test suites to end users that they can use for sending bug reports for these kinds of issues, at a minimum the test suite ought to at least include the information recommended by the appropriate troubleshooting guide. A well crafted test could also test out some of the analytical approaches or work arounds suggested by those guides.
Many of these resolution issues are monitor-specific or caused by limitations inherent to the hardware or drivers, whose fixes may not be widespread enough or severe enough or safe enough to warrant an SRU. Thus, while having the test allow filing bug reports for the distro under development may make sense, it will be less so for the actual release.
[Original Report]
Binary package hint: xorg
Model number: PP19S
# lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10
# lspci:
00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07)
# lswh:
*-display UNCLAIMED
description: VGA compatible controller
product: System Controller Hub (SCH Poulsbo) Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:d8100000-d817ffff ioport:1800(size=8) memory:d0000000-d7ffffff memory:d8380000-d839ffff
ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
This display is using the following resolution:
$output
Je toto pro váš displej přijatelné?
CheckboxSubmission: 6d0b18dc6702c4f9251b21e9b1af8d6e
CheckboxSystem: d00f84de8a555815fa1c4660280da308
CheckboxTest: resolution
Date: Fri Oct 30 20:50:52 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Dell Inc. Inspiron 1010
NonfreeKernelModules: wl
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=a199c9e1-43fe-4985-9f49-c7582f91ddb9 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=cs_CZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 07/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0R990K
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/23/2009:svnDellInc.:pnInspiron1010:pvrA07:rvnDellInc.:rn0R990K:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 1010
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic
|
[Impact]
An excessive number of duplicate and/or invalid bug reports are being filed against xorg via checkbox's 'system test' functionality. Most issues being reported are unlikely to warrant SRU updates; in any case there is insufficient information provided to troubleshoot them. This feature should be disabled for the Karmic release.
[Patch]
Attached to this bug report. It simply removes the X source package names from the scripts.
[Reproduction]
Go to the 'xorg' or 'x11-xserver-utils' source packages and do an advanced search for bugs with 'checkbox-bug'. This will display a large number of bug reports about the same problem (limited resolution availability). Click on any of the bugs will show they typically have only 1-2 line descriptions. Xorg.0.log is attached, but no xrandr, ddcprobe data, or other information documented as necessary for troubleshooting this class of bug.
[Regression Potential]
The video tests in apport are new in the karmic release (in fact they were enabled only briefly before the release), so disabling the functionality is not a regression.
[Discussion]
The procedure for analyzing common X bugs such as reduced resolution availability are documented in detail at https://wiki.ubuntu.com/X/Troubleshooting/.
As a case in point, resolution bugs MUST HAVE 'xrandr --verbose'. If the reporter filed the bug using 'ubuntu-bug xorg' this would automatically be collected and we could diagnose the problem. However, checkbox only uses 'xrandr -q' which is insufficient, so all the bug reports being filed cannot be diagnosed, and instead will simply use up triager energies which would not need to be spent if the user had gone through normal bug reporting procedures.
If we wish to expose test suites to end users that they can use for sending bug reports for these kinds of issues, at a minimum the test suite ought to at least include the information recommended by the appropriate troubleshooting guide. A well crafted test could also test out some of the analytical approaches or work arounds suggested by those guides.
Many of these resolution issues are monitor-specific or caused by limitations inherent to the hardware or drivers, whose fixes may not be widespread enough or severe enough or safe enough to warrant an SRU. Thus, while having the test allow filing bug reports for the distro under development may make sense, it will be less so for the actual release.
[Original Report]
Binary package hint: xorg
Model number: PP19S
# lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10
# lspci:
00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07)
# lswh:
*-display UNCLAIMED
description: VGA compatible controller
product: System Controller Hub (SCH Poulsbo) Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:d8100000-d817ffff ioport:1800(size=8) memory:d0000000-d7ffffff memory:d8380000-d839ffff
ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
This display is using the following resolution:
$output
Je toto pro váš displej přijatelné?
CheckboxSubmission: 6d0b18dc6702c4f9251b21e9b1af8d6e
CheckboxSystem: d00f84de8a555815fa1c4660280da308
CheckboxTest: resolution
Date: Fri Oct 30 20:50:52 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Dell Inc. Inspiron 1010
NonfreeKernelModules: wl
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=a199c9e1-43fe-4985-9f49-c7582f91ddb9 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=cs_CZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 07/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0R990K
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/23/2009:svnDellInc.:pnInspiron1010:pvrA07:rvnDellInc.:rn0R990K:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 1010
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic
|
|
| 2009-11-02 23:19:30 |
Bryce Harrington |
attachment added |
|
checkbox_0.8.5ubuntu1.debdiff http://launchpadlibrarian.net/34991577/checkbox_0.8.5ubuntu1.debdiff |
|
| 2009-11-02 23:52:23 |
Bryce Harrington |
description |
[Impact]
An excessive number of duplicate and/or invalid bug reports are being filed against xorg via checkbox's 'system test' functionality. Most issues being reported are unlikely to warrant SRU updates; in any case there is insufficient information provided to troubleshoot them. This feature should be disabled for the Karmic release.
[Patch]
Attached to this bug report. It simply removes the X source package names from the scripts.
[Reproduction]
Go to the 'xorg' or 'x11-xserver-utils' source packages and do an advanced search for bugs with 'checkbox-bug'. This will display a large number of bug reports about the same problem (limited resolution availability). Click on any of the bugs will show they typically have only 1-2 line descriptions. Xorg.0.log is attached, but no xrandr, ddcprobe data, or other information documented as necessary for troubleshooting this class of bug.
[Regression Potential]
The video tests in apport are new in the karmic release (in fact they were enabled only briefly before the release), so disabling the functionality is not a regression.
[Discussion]
The procedure for analyzing common X bugs such as reduced resolution availability are documented in detail at https://wiki.ubuntu.com/X/Troubleshooting/.
As a case in point, resolution bugs MUST HAVE 'xrandr --verbose'. If the reporter filed the bug using 'ubuntu-bug xorg' this would automatically be collected and we could diagnose the problem. However, checkbox only uses 'xrandr -q' which is insufficient, so all the bug reports being filed cannot be diagnosed, and instead will simply use up triager energies which would not need to be spent if the user had gone through normal bug reporting procedures.
If we wish to expose test suites to end users that they can use for sending bug reports for these kinds of issues, at a minimum the test suite ought to at least include the information recommended by the appropriate troubleshooting guide. A well crafted test could also test out some of the analytical approaches or work arounds suggested by those guides.
Many of these resolution issues are monitor-specific or caused by limitations inherent to the hardware or drivers, whose fixes may not be widespread enough or severe enough or safe enough to warrant an SRU. Thus, while having the test allow filing bug reports for the distro under development may make sense, it will be less so for the actual release.
[Original Report]
Binary package hint: xorg
Model number: PP19S
# lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10
# lspci:
00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07)
# lswh:
*-display UNCLAIMED
description: VGA compatible controller
product: System Controller Hub (SCH Poulsbo) Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:d8100000-d817ffff ioport:1800(size=8) memory:d0000000-d7ffffff memory:d8380000-d839ffff
ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
This display is using the following resolution:
$output
Je toto pro váš displej přijatelné?
CheckboxSubmission: 6d0b18dc6702c4f9251b21e9b1af8d6e
CheckboxSystem: d00f84de8a555815fa1c4660280da308
CheckboxTest: resolution
Date: Fri Oct 30 20:50:52 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Dell Inc. Inspiron 1010
NonfreeKernelModules: wl
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=a199c9e1-43fe-4985-9f49-c7582f91ddb9 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=cs_CZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 07/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0R990K
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/23/2009:svnDellInc.:pnInspiron1010:pvrA07:rvnDellInc.:rn0R990K:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 1010
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic
|
[Impact]
An excessive number of duplicate and/or invalid bug reports are being filed against xorg via checkbox's 'system test' functionality. The test is not collecting sufficient information to diagnose the problems (it currently collects less than if the user had reported the issue via the standard 'ubuntu-bug xorg' approach). This is demanding more triager effort than if the bug had been filed using normal methods.
[Patch]
Attached to this bug report. It simply removes the X source package names from the scripts.
[Reproduction]
Go to the 'xorg' or 'x11-xserver-utils' source packages and do an advanced search for bugs with 'checkbox-bug'. This will display a large number of bug reports about the same problem (limited resolution availability). Click on any of the bugs will show they typically have only 1-2 line descriptions. Xorg.0.log is attached, but no xrandr --verbose, ddcprobe data, or other information documented as necessary for troubleshooting this class of bug.
[Regression Potential]
The video tests in apport are new in the karmic release (in fact they were enabled only briefly before the release), so disabling the functionality is not a regression.
[Discussion]
The procedure for analyzing common X bugs such as reduced resolution availability are documented in detail at https://wiki.ubuntu.com/X/Troubleshooting/.
As a case in point, resolution bugs MUST HAVE 'xrandr --verbose' which displays the monitor's EDID information. If the reporter filed the bug using 'ubuntu-bug xorg' this would automatically be collected and we could diagnose the problem, by looking at the EDID blob and seeing if for example the monitor's EDID is fault. However, checkbox only uses 'xrandr -q' which does not display the EDID. If the user had reported the problem using 'ubuntu-bug xorg', xrandr --verbose would have been collected and we'd have a better shot at diagnosing their problem.
If we wish to expose test suites to end users that they can use for sending bug reports for these kinds of issues, at a minimum the test suite ought to at least include the information recommended by the appropriate troubleshooting guide. A well crafted test could also test out some of the analytical approaches or work arounds suggested by those guides.
Many of these resolution issues are monitor-specific or caused by limitations inherent to the hardware or drivers, so even if we knew the exact fix, the problem might not be severe enough or the fix safe enough to warrant an SRU.
[Original Report]
Binary package hint: xorg
Model number: PP19S
# lsb_release -rd
Description: Ubuntu 9.10
Release: 9.10
# lspci:
00:02.0 VGA compatible controller: Intel Corporation System Controller Hub (SCH Poulsbo) Graphics Controller (rev 07)
# lswh:
*-display UNCLAIMED
description: VGA compatible controller
product: System Controller Hub (SCH Poulsbo) Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@0000:00:02.0
version: 07
width: 32 bits
clock: 33MHz
capabilities: pm msi bus_master cap_list
configuration: latency=0
resources: memory:d8100000-d817ffff ioport:1800(size=8) memory:d0000000-d7ffffff memory:d8380000-d839ffff
ProblemType: Bug
Architecture: i386
CheckboxCommand: resolution_test
CheckboxDescription:
This display is using the following resolution:
$output
Je toto pro váš displej přijatelné?
CheckboxSubmission: 6d0b18dc6702c4f9251b21e9b1af8d6e
CheckboxSystem: d00f84de8a555815fa1c4660280da308
CheckboxTest: resolution
Date: Fri Oct 30 20:50:52 2009
DistroRelease: Ubuntu 9.10
InstallationMedia: Ubuntu 9.10 "Karmic Koala" - Release i386 (20091028.5)
MachineType: Dell Inc. Inspiron 1010
NonfreeKernelModules: wl
Package: xorg 1:7.4+3ubuntu7
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.31-14-generic root=UUID=a199c9e1-43fe-4985-9f49-c7582f91ddb9 ro quiet splash
ProcEnviron:
SHELL=/bin/bash
LANG=cs_CZ.UTF-8
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
RelatedPackageVersions:
xserver-xorg 1:7.4+3ubuntu7
libgl1-mesa-glx 7.6.0-1ubuntu4
libdrm2 2.4.14-1ubuntu1
xserver-xorg-video-intel 2:2.9.0-1ubuntu2
xserver-xorg-video-ati 1:6.12.99+git20090929.7968e1fb-0ubuntu1
SourcePackage: xorg
Tags: checkbox-bug
Uname: Linux 2.6.31-14-generic i686
XorgConf: Error: [Errno 2] No such file or directory: '/etc/X11/xorg.conf'
dmi.bios.date: 07/23/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0R990K
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.asset.tag: **********
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A07
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/23/2009:svnDellInc.:pnInspiron1010:pvrA07:rvnDellInc.:rn0R990K:rvrA07:cvnDellInc.:ct8:cvrA07:
dmi.product.name: Inspiron 1010
dmi.product.version: A07
dmi.sys.vendor: Dell Inc.
fglrx: Not loaded
system:
distro: Ubuntu
architecture: i686kernel: 2.6.31-14-generic
|
|
| 2009-11-03 18:45:59 |
Martin Pitt |
nominated for series |
|
Ubuntu Karmic |
|
| 2009-11-03 18:45:59 |
Martin Pitt |
bug task added |
|
checkbox (Ubuntu Karmic) |
|
| 2009-11-03 18:51:22 |
Martin Pitt |
checkbox (Ubuntu Karmic): status |
New |
In Progress |
|
| 2009-11-03 18:51:43 |
Martin Pitt |
checkbox (Ubuntu): status |
New |
Won't Fix |
|
| 2009-11-03 18:52:51 |
Martin Pitt |
checkbox (Ubuntu): status |
Won't Fix |
Triaged |
|
| 2009-11-03 18:52:51 |
Martin Pitt |
checkbox (Ubuntu): assignee |
|
Marc Tardif (cr3) |
|
| 2009-11-03 19:16:11 |
Marc Tardif |
branch linked |
|
lp:~cr3/ubuntu/karmic/checkbox/0.8.6 |
|
| 2009-11-03 19:18:08 |
Marc Tardif |
branch unlinked |
lp:~cr3/ubuntu/karmic/checkbox/0.8.6 |
|
|
| 2009-11-06 01:31:27 |
Mathias Gug |
checkbox (Ubuntu Karmic): assignee |
|
Mathias Gug (mathiaz) |
|
| 2009-11-06 01:32:03 |
Mathias Gug |
branch linked |
|
lp:~cr3/ubuntu/karmic/checkbox/0.8.6 |
|
| 2009-11-06 10:13:19 |
Martin Pitt |
checkbox (Ubuntu Karmic): status |
In Progress |
Fix Committed |
|
| 2009-11-06 10:13:26 |
Martin Pitt |
tags |
apport-bug checkbox-bug i386 |
apport-bug checkbox-bug i386 verification-needed |
|
| 2009-11-06 13:30:30 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/karmic-proposed/checkbox |
|
| 2009-11-06 20:07:18 |
Brian Murray |
tags |
apport-bug checkbox-bug i386 verification-needed |
apport-bug checkbox-bug i386 verification-done |
|
| 2009-11-09 10:04:55 |
Launchpad Janitor |
checkbox (Ubuntu Karmic): status |
Fix Committed |
Fix Released |
|
| 2009-11-09 12:06:21 |
Martin Pitt |
checkbox (Ubuntu): status |
Triaged |
Fix Released |
|
| 2010-03-09 22:14:50 |
Launchpad Janitor |
branch linked |
|
lp:ubuntu/checkbox |
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