Bluetooth shows disabled even when switched on. Mouse can't connect (Ubuntu 16.04 LTS)
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
bluez (Ubuntu) |
Confirmed
|
Medium
|
Unassigned |
Bug Description
I've recently installed ubuntu 16.04 LTS twice -and i discovered that the problem was from the tool katoolin so i didn't install it- after i installed ubuntu the bluetooth didn't work for me.
P.S:the bluetooth was working when my laptop was ubuntu 15.04
when i turn bluetooth on to connect my mouse the switch was on but it said that
Bluetooth is disabled
i entered the command
sudo rfkill unblock bluetooth
it worked but didn't connect to the mouse even after the next restart
i also tried to editing the file /etc/rc.local (putting sudo rfkill unblock bluetooth before last line and restarting)
and i've tried **sudo hciconfig hci0 reset** with output
> Can't init device hci0: Connection timed out (110)
my lsusb; rfkill list output:
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 1bcf:2883 Sunplus Innovation Technology Inc.
Bus 001 Device 014: ID 04ca:3005 Lite-On Technology Corp.
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 002: ID 04d9:1503 Holtek Semiconductor, Inc. Keyboard
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
0: asus-wlan: Wireless LAN
Soft blocked: no
Hard blocked: no
1: asus-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
11: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
and output of **dmesg | grep -Ei 'ath3k|blue'**
[ 1.727681] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 34.157120] Bluetooth: Core ver 2.21
[ 34.157135] Bluetooth: HCI device and connection manager initialized
[ 34.157138] Bluetooth: HCI socket layer initialized
[ 34.157140] Bluetooth: L2CAP socket layer initialized
[ 34.157145] Bluetooth: SCO socket layer initialized
[ 35.604410] usbcore: registered new interface driver ath3k
[ 51.744300] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 53.810045] Bluetooth: hci0 command 0x0c25 tx timeout
[ 55.814079] Bluetooth: hci0 command 0x0c38 tx timeout
[ 57.818111] Bluetooth: hci0 command 0x0c39 tx timeout
[ 59.822149] Bluetooth: hci0 command 0x0c05 tx timeout
[ 66.997548] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 66.997552] Bluetooth: BNEP filters: protocol multicast
[ 66.997556] Bluetooth: BNEP socket layer initialized
[ 195.105902] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 195.328480] Bluetooth: RFCOMM TTY layer initialized
[ 195.328488] Bluetooth: RFCOMM socket layer initialized
[ 195.328495] Bluetooth: RFCOMM ver 1.11
[ 199.131870] Bluetooth: hci0 command 0x1009 tx timeout
[ 276.169130] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 294.258992] Bluetooth: hci0 command 0x1005 tx timeout
[ 296.263065] Bluetooth: hci0 command 0x0c23 tx timeout
[ 298.267076] Bluetooth: hci0 command 0x0c14 tx timeout
[ 306.361529] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 346.417970] Bluetooth: hci0 command 0x0c56 tx timeout
[ 348.421916] Bluetooth: hci0 command 0x0c45 tx timeout
[ 350.425782] Bluetooth: hci0 command 0x0c58 tx timeout
[ 352.429744] Bluetooth: hci0 command 0x1004 tx timeout
[ 366.099802] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 368.145218] Bluetooth: hci0 command 0x1001 tx timeout
[ 370.149130] Bluetooth: hci0 command 0x1009 tx timeout
[ 410.346611] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 421.612041] Bluetooth: hci0 command 0x0c23 tx timeout
[ 423.616060] Bluetooth: hci0 command 0x0c14 tx timeout
[ 425.620018] Bluetooth: hci0 command 0x0c25 tx timeout
[ 427.623984] Bluetooth: hci0 command 0x0c38 tx timeout
[ 442.650168] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 444.727752] Bluetooth: hci0 command 0x0c52 tx timeout
[ 446.731800] Bluetooth: hci0 command 0x0c45 tx timeout
[ 448.735743] Bluetooth: hci0 command 0x0c58 tx timeout
[ 450.739762] Bluetooth: hci0 command 0x1004 tx timeout
[ 4000.639722] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 4011.801141] Bluetooth: hci0 command 0x2002 tx timeout
[ 4013.805106] Bluetooth: hci0 command 0x2003 tx timeout
[ 4015.809139] Bluetooth: hci0 command 0x201c tx timeout
[ 4017.813098] Bluetooth: hci0 command 0x1002 tx timeout
[ 4019.817109] Bluetooth: hci0 command tx timeout
[ 4031.611130] usb 1-1.1: Product: Bluetooth USB Host Controller
[ 4073.072544] Bluetooth: hci0 command 0x0c39 tx timeout
[ 4075.076588] Bluetooth: hci0 command 0x0c05 tx timeout
[ 4077.080593] Bluetooth: hci0 command 0x0c16 tx timeout
[ 4079.084502] Bluetooth: hci0 command 0x2002 tx timeout
[ 4081.088484] Bluetooth: hci0 command tx timeout
I also installed blueman but useless
I would really appreciate any solution
P.S : IT SOMETIMES WORKED FOR ME AFTER TURNING BLUTOOTH ON/OFF AND ENTERING sudo rfkill unblock bluetooth
A LOT OF TIMES
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: bluez 5.37-0ubuntu5
ProcVersionSign
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Jul 28 15:52:04 2016
InstallationDate: Installed on 2016-07-25 (2 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: ASUSTeK COMPUTER INC. K55A
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/25/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K55A.407
dmi.board.
dmi.board.name: K55A
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.name: K55A
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
hciconfig:
hci0: Type: BR/EDR Bus: USB
BD Address: 74:E5:43:69:3A:09 ACL MTU: 1022:8 SCO MTU: 183:5
DOWN
RX bytes:917 acl:0 sco:0 events:40 errors:0
TX bytes:399 acl:0 sco:0 commands:46 errors:6
description: | updated |
summary: |
- bluetooth not working + serious bug on bluetooth (only Ubuntu 16.04 LTS) |
summary: |
- serious bug on bluetooth (only Ubuntu 16.04 LTS) + serious bug on bluetooth (Ubuntu 16.04 LTS) |
Changed in bluez (Ubuntu): | |
importance: | Undecided → Medium |
tags: | added: papercuts2017 |
summary: |
- serious bug on bluetooth (Ubuntu 16.04 LTS) + Bluetooth shows disabled even when switched on. Mouse can't connect + (Ubuntu 16.04 LTS) |
Status changed to 'Confirmed' because the bug affects multiple users.