Ubuntu
bluez package

Calls made through car bluetooth drop out

Bug #1492368 reported by Jim McLay
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Canonical System Image
Confirmed
Undecided
Unassigned
Canonical System Image backlog
bluez (Ubuntu)
Won't Fix
Undecided
Simon Fels

Bug Description

Calls made through car bluetooth connection always drop out after about 3 minutes. The phone becomes unusable and I have to hold the power button for 15 seconds to reboot it. Car is Skoda Octavia.

Revision history for this message
Simon Fels (morphis) wrote :

Which phone is this?

It would be also quite helpful if you can provide some more verbose debug logs. To do that follow https://wiki.ubuntu.com/DebuggingBluetooth and reproduce the problem. Afterwards attach the syslog file here or shared privately with me if you mind pushing it here.

Revision history for this message
Jim McLay (james-mclay) wrote : Re: [Bug 1492368] Re: Calls made through car bluetooth drop out

The phone is a BQ Aquaris e4.5

The command to enable verbose logging gives the following error:

sed: can't read /etc/init/b: No such file or directory

Regards

----- Original Message -----
From: Simon Fels <email address hidden>
To: james mclay <email address hidden>
Sent: Fri, 04 Sep 2015 16:41:12 -0000 (UTC)
Subject: [Bug 1492368] Re: Calls made through car bluetooth drop out

Which phone is this?

It would be also quite helpful if you can provide some more verbose
debug logs. To do that follow https://wiki.ubuntu.com/DebuggingBluetooth
and reproduce the problem. Afterwards attach the syslog file here or
shared privately with me if you mind pushing it here.

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https://bugs.launchpad.net/bugs/1492368

Title:
  Calls made through car bluetooth drop out

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Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in bluez (Ubuntu):
status: New → Confirmed
Revision history for this message
Marc Vanhoomissen (mvh) wrote :

In my case:
Phone: Aquaris 5 ubuntu edition
Car: Lexus IS 250h
I also cannot answer an incoming call (no reaction to the push on the 'Answer' button)

Revision history for this message
Simon Fels (morphis) wrote :

@Jim: It looks like you copied only half of the command from https://wiki.ubuntu.com/DebuggingBluetooth

Can you repeat the steps?

tags: added: after-bluez5 bluetooth
Revision history for this message
Marc Vanhoomissen (mvh) wrote :

Some update on this: I can normally answer incoming calls. However, during a call, I can never access activate the handset to press buttons (like '3' to suppress a message).
 When battery is low, however, the calls disconnects very rapidly and the phone is locked if I try to reboot it. Only possibility is to fully charge the battery and then to reboot (eventullay reset).

Pat McGowan (pat-mcgowan)
Changed in canonical-devices-system-image:
assignee: nobody → John McAleely (john.mcaleely)
milestone: none → backlog
status: New → Confirmed
Revision history for this message
Simon Fels (morphis) wrote :

Can you please retest with bluez5 landed in rc-proposed now?

Changed in bluez (Ubuntu):
assignee: nobody → Simon Fels (morphis)
tags: added: bt-retest
John McAleely (john.mcaleely)
Changed in canonical-devices-system-image:
assignee: John McAleely (john.mcaleely) → nobody
Daniel van Vugt (vanvugt)
tags: added: ubuntu-touch
Daniel van Vugt (vanvugt)
tags: added: bluez-touch
removed: ubuntu-touch
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Ubuntu Touch is no longer supported.

Changed in bluez (Ubuntu):
status: Confirmed → Won't Fix
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