Ubuntu
blueman package

blueman-manager crashed after attempt to pair with a headset

Bug #1595201 reported by andrej
38
This bug affects 8 people
Affects Status Importance Assigned to Milestone
blueman (Ubuntu)
Fix Committed
Undecided
Unassigned

Bug Description

I tried to pair my headphones (bose quietcomfort 35) with a computer using external bluetooth adatpter via usb what results a crash:

package:
-blueman 2.0.4-1ubuntu2

problemType:
-crash

title:
-blueman-manager crashed with blueman.bluez.errors.DBusAuthenticationFailedError in err(): Authentication Failed

traceback:
File "/usr/lib/python3/dist-packages/dbus/connection.py", line 607, in msg_reply_handler
*message.get_arg_list()))
File "/usr/lib/python3/dist-packages/blueman/bluez/Device.py", line 33, in err
 raise exception
blueman.bluez.errors.DBusAuthenticationFailedError:Authentication Failed

ApportVersion:
2.20.1-0ubuntu2.1

Architecture
-amd64

DistroRelease:
-Ubuntu 16.04

I can provide any other info if necessary.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in blueman (Ubuntu):
status: New → Confirmed
Revision history for this message
Henri Cook (henricook) wrote :

This also affects me, has anyone found a workaround?

Revision history for this message
hemebond (hemebond) wrote :

I was getting this error too for some reason. Using a Targus USB Bluetooth Adaptor and Bose QuietComfort 35 on Ubuntu 14.04.

I rebooted and did the following steps from the command line (as root):

# hcitool dev
Devices:
 hci0 00:19:0E:18:FC:6B

# hcitool scan
Scanning ...
 04:52:C7:5E:85:41 Bose QuietComfort 35

# bluez-simple-agent hci0 04:52:C7:5E:85:41
Release
New device (/org/bluez/1120/hci0/dev_04_52_C7_5E_85_41)

# bluez-test-audio connect 04:52:C7:5E:85:41

And now it's all working perfectly. Not entirely sure what I did before this but I think I removed the device completely.

Revision history for this message
Merlijn Sebrechts (merlijn-sebrechts) wrote :

I can confirm that this issue is fixed in 17.10 daily image. Bose QuietComfort 35 headphones now pair without issues.

Changed in blueman (Ubuntu):
status: Confirmed → Fix Committed
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