Ubuntu
bcmwl package

Installation of 13.04 hangs at "configuring bcmwl-kernel-source"

Bug #1173206 reported by hardhu
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
bcmwl (Ubuntu)
Confirmed
Undecided
Unassigned
ubiquity (Ubuntu)
New
Undecided
Unassigned

Bug Description

Hello,
I am trying to install 13.04 on an Acer Aspire 5024 laptop. Installation hangs at "Configuring bcmwl-kernel-source" and button Skip is greyed put so that I can't use it.
From dmesg output I can also see two Call trace and these two lines that could be related to the problem:

wl driver 6.20.155.1 (r326264) failed with code 21

Kernel BUG at f969b9da.

Any hints on how to proceed?

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1173206/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
Fabio Marconi (fabiomarconi)
affects: ubuntu → bcmwl (Ubuntu)
Revision history for this message
Adam Porter (alphapapa) wrote :

You need to run lspci and show exactly what wifi chipset your system has. Try running "apport-collect 1173206".

This bug may have already been fixed.

Changed in bcmwl (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for bcmwl (Ubuntu) because there has been no activity for 60 days.]

Changed in bcmwl (Ubuntu):
status: Incomplete → Expired
Revision history for this message
charlestu (charlestu) wrote :

This bug is confirmed on multiple forum posts and my personal experience.

Changed in bcmwl (Ubuntu):
status: Expired → Confirmed
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubiquity (Ubuntu):
status: New → Confirmed
charlestu (charlestu)
affects: debian-installer (Ubuntu) → ubiquity (Ubuntu)
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