Ubuntu
apport package

Apport does not collect all logs when the package is HWE kernel

Bug #2018128 reported by lotuspsychje
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Triaged
Medium
Unassigned
linux (Ubuntu)
Confirmed
Undecided
Juerg Haefliger

Bug Description

Ubuntu 22.04 LTS with kernel 5.19.0-41-generic

When filing bugs against the package 'linux' apport collects all the logs needed
to the kernel

But in case the user is not on stock kernel anymore and has the HWE kernel
apport only imports 2 logs Dependencies.txt + ProcCpuInfoMinimal.txt

and forwards the package 'linux' towards linux-signed-hwe-5.19 (in my case)

would it be possible to make apport collect all the logs needed in all kernel cases?

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: apport 2.20.11-0ubuntu82.4
ProcVersionSignature: Ubuntu 5.19.0-41.42~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-41-generic x86_64
ApportLog:

ApportVersion: 2.20.11-0ubuntu82.4
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 29 05:25:30 2023
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
lotuspsychje (lotuspsychje) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Brian Murray (brian-murray) wrote :

The apport package hooks are actually shipped by the individual packages so this is something for the for the maintainers of the kernel package to address.

affects: apport (Ubuntu) → linux (Ubuntu)
Juerg Haefliger (juergh)
Changed in linux (Ubuntu):
assignee: nobody → Juerg Haefliger (juergh)
Revision history for this message
Benjamin Drung (bdrung) wrote :

The kernel package has an exception. The apport package ships the source_linux.py hooks and several symlinks:

```
$ ls -l /usr/share/apport/package-hooks/source_linux*
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-firmware.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-meta-oem-osp1.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-meta-oem.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-meta.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-meta-raspi.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-oem-osp1.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-oem.py -> source_linux.py
-rw-r--r-- 1 root root 6523 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-signed-oem-osp1.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-signed-oem.py -> source_linux.py
lrwxrwxrwx 1 root root 15 Apr 14 00:17 /usr/share/apport/package-hooks/source_linux-signed.py -> source_linux.py
```

How is the HWE kernel package named? Can you try to add a symlink for the source package name to see if that solves your issue?

Changed in apport (Ubuntu):
status: New → Triaged
importance: Undecided → Medium
Revision history for this message
lotuspsychje (lotuspsychje) wrote :

@4 Benjamin

i ran sudo ln -s source_linux.py /usr/share/apport/package-hooks/source_linux-signed-hwe.py

and added a symlink /usr/share/apport/package-hooks/source_linux-signed-hwe.py -> source_linux.py

then created a new bug against 'linux' but the results were the same, no logs were imported

see the new bug report https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.19/+bug/2020268

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