Ubuntu
apport package

apport-gtk consumes 100% CPU for way too long after something crashes

Bug #1892225 reported by php4fan
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
apport (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Something (related to Cinnamon) crashes, so the usual popup appears telling me that something crashed, and asking me whether I wanted to send a report. I choose Send.

Every time this happens, then a process called apport-gtk starts consuming 100% CPU and it goes on for several minutes, so long that I end up killing it.

There's no way there is a good reason for consuming so much CPU for so long. If you need to do such an amount of processing just to generate and send a bug report, something is deeply broken. But if the operation actually had to be that computationally expensive, then you must do it in a less intensive way so that it can go on in the background, for no matter how long, without rendering me unable to use my computer.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: apport 2.20.11-0ubuntu27.4
ProcVersionSignature: Ubuntu 5.4.0-42.46-generic 5.4.44
Uname: Linux 5.4.0-42-generic x86_64
NonfreeKernelModules: nvidia
ApportLog:
 ERROR: apport (pid 2908) Wed Aug 19 18:39:29 2020: called for pid 2405, signal 11, core limit 0, dump mode 1
 ERROR: apport (pid 2908) Wed Aug 19 18:39:29 2020: executable: /usr/bin/cinnamon (command line "cinnamon --replace")
 ERROR: apport (pid 2908) Wed Aug 19 18:39:29 2020: debug: session gdbus call: (true,)

 ERROR: apport (pid 2908) Wed Aug 19 18:39:34 2020: wrote report /var/crash/_usr_bin_cinnamon.1000.crash
ApportVersion: 2.20.11-0ubuntu27.4
Architecture: amd64
CasperMD5CheckResult: skip
CrashReports:
 640:1000:110:69556:2020-08-19 18:39:33.732794284 +0200:2020-08-19 18:39:34.732794284 +0200:/var/crash/_usr_bin_cinnamon-launcher.1000.crash
 640:1000:110:15432562:2020-08-19 18:39:34.466977487 +0200:2020-08-19 18:42:42.722667813 +0200:/var/crash/_usr_bin_cinnamon.1000.crash
CurrentDesktop: X-Cinnamon
Date: Wed Aug 19 18:42:34 2020
InstallationDate: Installed on 2013-10-11 (2503 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to focal on 2020-07-12 (37 days ago)

Revision history for this message
php4fan (php4fan) wrote :
Revision history for this message
Paul Gratz (pgratz) wrote :

I've had the same issue for a long time as well.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in apport (Ubuntu):
status: New → Confirmed
Revision history for this message
Johann Haraldsson (joiharalds) wrote :

I have this issue on Ubuntu 22.04 with apport-gtk version 2.20.11-0ubuntu82.3

Benjamin Drung (bdrung)
tags: added: jammy
Revision history for this message
Mieszko Bańczerowski3l (mieszkoziemowit) wrote :

The same on Ubuntu 20.04; `apport-cli --version` prints 2.20.11

Revision history for this message
Dawid Ferenczy (ferenczy) wrote (last edit ):

I have the same issue on Ubuntu 22.04.2, `apport-gtk` version is 2.20.11.

There are 4 process of `apport-gtk` running currently and they are running for days already, taking all processing power they can. I have tried to clean up the `/var/crash` directory (simply deleting all files there - crash dump and upload files), but it didn't help, so I have also killed all those four processor-hungry processes. After that, all other apport processes (about 10 to 15 of them) ended themselves and so far nothing has started again.

I'll observe the issue further.

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