Sound/audio related problems option never completes

Bug #2016712 reported by Nathan Teodosio
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
apport-symptoms (Ubuntu)
New
Undecided
Unassigned

Bug Description

1. ubuntu-bug

2. Sound/audio related problems

3. Mic, Internal (built-in audio - HDA Intel PCH)

4. No sound at all

5. Enter password

6. Dialog box "Next, up to two recordings will be performed. Close this dialog to start recording some sounds. After some seconds, the recorded sound should be played back to you through the default sound output" shows up, with a Close button. Click the Close button.

Now the "Collecting problem information" box with the oscillating bar keeps on the screen. No sound is ever played back, nor does the process ever seem to finish, so in the end no bug is filed.

ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: apport 2.26.1-0ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
Date: Mon Apr 17 16:52:48 2023
InstallationDate: Installed on 2022-05-16 (336 days ago)
InstallationMedia: Xubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: Upgraded to lunar on 2023-01-17 (90 days ago)

Revision history for this message
Nathan Teodosio (nteodosio) wrote :
summary: - Sound/audio related problems
+ Sound/audio related problems option never completes
Revision history for this message
Benjamin Drung (bdrung) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

I tried to reproduce this behavior, but got bug #2017120 instead. Relevant failure there:

Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.

Benjamin Drung (bdrung)
affects: apport (Ubuntu) → apport-symptoms (Ubuntu)
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