Ubuntu
alsa-driver package

alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large: -4496252 bytes (-25488 ms).

Bug #464442 reported by arky
40
This bug affects 8 people
Affects Status Importance Assigned to Milestone
Linux
New
Undecided
Unassigned
alsa-driver (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Audio hanged while using espeak TTS to read a large chuck of text. While playing other parallel audio notifications. The quality of audio is proper with lot of static and abberrations

E: alsa-util.c: avail_min : 352
E: alsa-util.c: period_event : 1
E: alsa-util.c: start_threshold : -1
E: alsa-util.c: stop_threshold : 1845493760
E: alsa-util.c: silence_threshold: 0
E: alsa-util.c: silence_size : 0
E: alsa-util.c: boundary : 1845493760
E: alsa-util.c: Slave: Hardware PCM card 0 'HDA Intel' device 0 subdevice 0
E: alsa-util.c: Its setup is:
E: alsa-util.c: stream : PLAYBACK
E: alsa-util.c: access : MMAP_INTERLEAVED
E: alsa-util.c: format : S16_LE
E: alsa-util.c: subformat : STD
E: alsa-util.c: channels : 2
E: alsa-util.c: rate : 44100
E: alsa-util.c: exact rate : 44100 (44100/1)
E: alsa-util.c: msbits : 16
E: alsa-util.c: buffer_size : 3520
E: alsa-util.c: period_size : 352
E: alsa-util.c: period_time : 7981
E: alsa-util.c: tstamp_mode : ENABLE
E: alsa-util.c: period_step : 1
E: alsa-util.c: avail_min : 352
E: alsa-util.c: period_event : 1
E: alsa-util.c: start_threshold : -1
E: alsa-util.c: stop_threshold : 1845493760
E: alsa-util.c: silence_threshold: 0
E: alsa-util.c: silence_size : 0
E: alsa-util.c: boundary : 1845493760
E: alsa-util.c: appl_ptr : 18557793
E: alsa-util.c: hw_ptr : 19713488
E: alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large: -4496252 bytes (-25488 ms).
E: alsa-util.c: Most likely this is a bug in the ALSA driver 'snd_hda_intel'. Please report this issue to the ALSA developers.
E: alsa-util.c: snd_pcm_dump():
E: alsa-util.c: Soft volume PCM
E: alsa-util.c: Control: PCM Playback Volume
E: alsa-util.c: min_dB: -51
E: alsa-util.c: max_dB: 0
E: alsa-util.c: resolution: 256
E: alsa-util.c: Its setup is:
E: alsa-util.c: stream : PLAYBACK
E: alsa-util.c: access : MMAP_INTERLEAVED
E: alsa-util.c: format : S16_LE
E: alsa-util.c: subformat : STD
E: alsa-util.c: channels : 2
E: alsa-util.c: rate : 44100
E: alsa-util.c: exact rate : 44100 (44100/1)
E: alsa-util.c: msbits : 16
E: alsa-util.c: buffer_size : 3520
E: alsa-util.c: period_size : 352
E: alsa-util.c: period_time : 7981
E: alsa-util.c: tstamp_mode : ENABLE
E: alsa-util.c: period_step : 1
E: alsa-util.c: avail_min : 352
E: alsa-util.c: period_event : 1
E: alsa-util.c: start_threshold : -1
E: alsa-util.c: stop_threshold : 1845493760
E: alsa-util.c: silence_threshold: 0
E: alsa-util.c: silence_size : 0
E: alsa-util.c: boundary : 1845493760
E: alsa-util.c: Slave: Hardware PCM card 0 'HDA Intel' device 0 subdevice 0
E: alsa-util.c: Its setup is:
E: alsa-util.c: stream : PLAYBACK
E: alsa-util.c: access : MMAP_INTERLEAVED
E: alsa-util.c: format : S16_LE
E: alsa-util.c: subformat : STD
E: alsa-util.c: channels : 2
E: alsa-util.c: rate : 44100
E: alsa-util.c: exact rate : 44100 (44100/1)
E: alsa-util.c: msbits : 16
E: alsa-util.c: buffer_size : 3520
E: alsa-util.c: period_size : 352
E: alsa-util.c: period_time : 7981
E: alsa-util.c: tstamp_mode : ENABLE
E: alsa-util.c: period_step : 1
E: alsa-util.c: avail_min : 352
E: alsa-util.c: period_event : 1
E: alsa-util.c: start_threshold : -1
E: alsa-util.c: stop_threshold : 1845493760
E: alsa-util.c: silence_threshold: 0
E: alsa-util.c: silence_size : 0
E: alsa-util.c: boundary : 1845493760
E: alsa-util.c: appl_ptr : 18589473
E: alsa-util.c: hw_ptr : 19713536
I: alsa-sink.c: Underrun!

ProblemType: Bug
Architecture: i386
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: Intel [HDA Intel], device 0: CONEXANT Analog [CONEXANT Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: iise 5349 F.... pulseaudio
 /dev/snd/pcmC0D0p: iise 5349 F...m pulseaudio
 /dev/snd/timer: iise 5349 f.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'Intel'/'HDA Intel at 0xf6dfc000 irq 21'
   Mixer name : 'Conexant CX20561 (Hermosa)'
   Components : 'HDA:14f15051,10280298,00100000'
   Controls : 14
   Simple ctrls : 7
Date: Fri Oct 30 14:32:22 2009
DistroRelease: Ubuntu 9.10
Package: alsa-base 1.0.20+dfsg-1ubuntu5
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: alsa-driver
Uname: Linux 2.6.31-14-generic i686

See original description
Revision history for this message
arky (arky) wrote :
Revision history for this message
arky (arky) wrote :

Might be related to [pulse] working around probably broken pause functionality, see http://www.pulseaudio.org/ticket/440

Revision history for this message
arky (arky) wrote :

$ pulseaudio -k

$ pulseaudio -vvv

I: main.c: Daemon startup complete.
D: module-udev-detect.c: /dev/snd/controlC0 is accessible: yes
I: client.c: Created 1 "Native client (UNIX socket client)"
D: protocol-native.c: Protocol version: remote 16, local 16
I: protocol-native.c: Got credentials: uid=1001 gid=1001 success=1
D: protocol-native.c: SHM possible: yes
D: protocol-native.c: Negotiated SHM: yes
D: module-augment-properties.c: Looking for .desktop file for gnome-settings-daemon
D: core-subscribe.c: Dropped redundant event due to change event.
I: client.c: Created 2 "Native client (UNIX socket client)"
D: protocol-native.c: Protocol version: remote 16, local 16
I: protocol-native.c: Got credentials: uid=1001 gid=1001 success=1
D: protocol-native.c: SHM possible: yes
D: protocol-native.c: Negotiated SHM: yes
D: module-augment-properties.c: Looking for .desktop file for gnome-volume-control-applet
E: alsa-source.c: ALSA woke us up to read new data from the device, but there was actually nothing to read!
E: alsa-source.c: Most likely this is a bug in the ALSA driver 'snd_hda_intel'. Please report this issue to the ALSA developers.
E: alsa-source.c: We were woken up with POLLIN set -- however a subsequent snd_pcm_avail() returned 0 or another value < min_avail.

Revision history for this message
Brad Figg (brad-figg) wrote :

Hi arky,

Please, if you are still having issues, test with the latest development release of Ubuntu. ISO CD images are available from http://cdimage.ubuntu.com/releases/ .

If it remains an issue, could you run the following command from a Terminal (Applications->Accessories->Terminal). It will automatically gather and attach updated debug information to this report.

apport-collect -p alsa-base 464442

Also, if you could test the latest upstream kernel available that would be great. It will allow additional upstream developers to examine the issue. Refer to https://wiki.ubuntu.com/KernelMainlineBuilds .

Once you've tested the upstream kernel, please remove the 'needs-upstream-testing' tag. This can be done by clicking on the yellow pencil icon next to the tag located at the bottom of the bug description and deleting the 'needs-upstream-testing' text.

Please let us know your results.

    [This is an automated message. Apologies if it has reached you inappropriately; please just reply to this message indicating so.]

tags: added: kj-triage needs-required-logs needs-test-current-image
Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Brad Figg (brad-figg)
tags: added: karmic
Revision history for this message
Thomas Guyot-Sionnest (dermoth) wrote :
Download full text (5.5 KiB)

I have similar problems after upgrading from Hardy to Lucid. Sound always stops after playing movies or using other applications for a few seconds/minutes regardless of the application used (I broke the sound with mplayer, vlc, totem and even the Multimedia System Selector app sound test).

Once broken, I can get sound back if I restart pulseaudio with:
$ pulseaudio --kill; pulseaudio --start

Sound always worked well in Hardy except for some glitches regarding sound control.

Each time sound breaks, I see this in syslog:

Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: snd_pcm_delay() returned a value that is exceptionally large: 8574853690509206496 bytes (360287948221 ms).
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: Most likely this is a bug in the ALSA driver 'snd_hda_intel'. Please report this issue to the ALSA developers.
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: snd_pcm_dump():
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: Soft volume PCM
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: Control: PCM Playback Volume
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: min_dB: -51
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: max_dB: 0
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: resolution: 256
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: Its setup is:
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: stream : CAPTURE
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: access : MMAP_INTERLEAVED
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: format : S16_LE
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: subformat : STD
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: channels : 2
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: rate : 48000
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: exact rate : 48000 (48000/1)
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: msbits : 16
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: buffer_size : 96000
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: period_size : 48000
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: period_time : 1000000
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: tstamp_mode : ENABLE
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: period_step : 1
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: avail_min : 48000
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: period_event : 0
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: start_threshold : -1
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: stop_threshold : 6755399441055744000
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: silence_threshold: 0
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: silence_size : 0
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: boundary : 6755399441055744000
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: Slave: Hardware PCM card 0 'HDA VIA VT82xx' device 0 subdevice 0
Apr 27 02:55:15 dermoth pulseaudio[32250]: alsa-util.c: Its setup is:
Apr 27 02:55:15 dermoth pu...

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tags: added: lucid
Changed in alsa-driver (Ubuntu):
status: Incomplete → New
Revision history for this message
aslam karachiwala (akwala) wrote :

Me too...

$ cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.22.1.
Compiled on Apr 29 2010 for kernel 2.6.32-22-generic (SMP).

Most likely related/duplicates: Bug #476652 & Bug #571464 -- I've posted logs to these.

Revision history for this message
aslam karachiwala (akwala) wrote :

Me too...

$ cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.22.1.
Compiled on Apr 29 2010 for kernel 2.6.32-22-generic (SMP).

Syslog excerpt corresponding to the "exceptionally large value" issue attached.

Revision history for this message
JB5 (sir-bunt) wrote :

Fresh Lucid Install (Even blanked /home)

jb@ERIC:~$ cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.21.
jb@ERIC:~$ uname -a
Linux ERIC 2.6.32-22-generic #33-Ubuntu SMP Wed Apr 28 13:28:05 UTC 2010 x86_64 GNU/Linux

Revision history for this message
aslam karachiwala (akwala) wrote :

JB5's log shows a different ALSA driver, which suggests that this occurs w/ >1 ALSA driver. So far the following drivers have been reported:
- snd_hda_intel
- snd_cmipci

Revision history for this message
Daniel T Chen (crimsun) wrote :

Please reproduce this symptom using the latest linux-alsa-driver-modules-$(uname -r) from ppa:ubuntu-audio-dev

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
JB5 (sir-bunt) wrote :

OK added ppa

sudo add-apt-repository ppa:ubuntu-audio-dev/ppa

and installed module via synaptic

linux-alsa-driver-modules-2.6.32-22-generic

via synaptic
(NB There was no previously installed version of this module on my machine).

After a re-boot the system seems fine.
Excellent job. Thank-you.

Revision history for this message
aslam karachiwala (akwala) wrote :

I did the same as @JB5, and now I see...

$ cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.23.
Compiled on May 15 2010 for kernel 2.6.32-22-generic (SMP).

Have been playing audio via Quod Libet for >30 minutes and this problem hasn't occurred yet. Will report if it recurs.

======

However, I now see these recurring messages in syslog:

May 16 16:25:24 _name_ pulseaudio[4866]: ratelimit.c: 17 events suppressed
May 16 16:25:40 _name_ pulseaudio[4866]: ratelimit.c: 8 events suppressed
May 16 16:25:45 _name_ pulseaudio[4866]: ratelimit.c: 14 events suppressed
May 16 16:26:06 _name_ pulseaudio[4866]: ratelimit.c: 4 events suppressed
May 16 16:26:28 _name_ pulseaudio[4866]: ratelimit.c: 6 events suppressed
May 16 16:26:46 _name_ pulseaudio[4866]: ratelimit.c: 13 events suppressed
May 16 16:27:05 _name_ pulseaudio[4866]: ratelimit.c: 4 events suppressed
May 16 16:28:03 _name_ pulseaudio[4866]: ratelimit.c: 21 events suppressed

The behavior is reported in Bug #545065 -- the skipping/stuttering I hear is what the bug report describes as "jittery".

Revision history for this message
JB5 (sir-bunt) wrote :

Just to expand on my situation.

I also see the above ratelimit entries, see attached. So far not experienced a repeat of the original problem.

For completeness, I occasionally (Once every ca. 20-30mins) experience a small jump/skip forward (<=1 second) when listening to sound, either streamed via the internet or played locally through Exaile for example.

Not sure if this adds anything to bug Bug #545065 referenced above, certainly appears far less aggressive in my situation.

Let me know if I can provide any further info.

Revision history for this message
ybkosher (bobby-weinmann) wrote :

I had the same problem using snd_cmipci. Flash would play for a minute or two and then jerk for a second (like it couldn't keep up) and lose sound. Alternatively, mplayer would play for a minute or two and then freeze. I could restart either application and have sound for a minute or two.

I used the ppa as JB5 suggested and it's working now.

Revision history for this message
JB5 (sir-bunt) wrote :

Unfortunately today's upgrades seem to have brought the problem back.

cat /proc/asound/version
Advanced Linux Sound Architecture Driver Version 1.0.21.

uname -a
Linux ERIC 2.6.32-23-generic #37-Ubuntu SMP Fri Jun 11 08:03:28 UTC 2010 x86_64 GNU/Linux

Revision history for this message
JB5 (sir-bunt) wrote :

Hi - Still struggling with this problem.
None of the updated alsa-driver-modules (since 01-July-2010) have (Re)resolved the problem.

Not sure what info I can provide, or whether to open up a separate bug. Please let me know if I can do anything to help.

Once the error occurs, CPU usage ramps up and machine slows down. I either have to kill and then restart pulseaudio, or reload web-page (for instance) to regain control of machine, I can then try to play audio again.
This happens several times an hour.

Aside from using the updated alsa-driver-module, I tried out the tip from below in an attempt to cure the remaining stutter problem:-
http://www.ubuntugeek.com/fix-for-alsa-api-apps-in-ubuntu.html
However, makes no difference to stuttering or the meltdown of ALSA.

Thank you.

Revision history for this message
JB5 (sir-bunt) wrote :
Revision history for this message
JB5 (sir-bunt) wrote :
Revision history for this message
JB5 (sir-bunt) wrote :
Revision history for this message
Tarun Sharma (tarunks21) wrote :

Hi all, The following solution worked for me ....

sudo add-apt-repository ppa:ubuntu-audio-dev/ppa
uname -r
(This gave '2.6.32-24-generic' for me. You check yours and use it in the following line )
linux-alsa-driver-modules-2.6.32-24-generic

Now Restart

Thanks to all .........

Revision history for this message
Max (maxmax) wrote :

Issue also exists in a fully patched (11/11/2011) ubuntu 11.10.

(3.0.0-12-generic #20-Ubuntu SMP Fri Oct 7 14:50:42 UTC 2011 i686 i686 i386 GNU/Linux)

Revision history for this message
Boomer (gbmr) wrote :

Looks like it pretty old but also affects me.
Some details:
Lenovo G50-45 laptop.
3.13.0-46-generic #77-Ubuntu SMP Mon Mar 2 18:23:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
Sound delayed and some echo played when I changes sound volume. Only reboot helps to fix it but only for some time.
Usually sound breaks when I change volume level using Fn keys.

Let me know if you need additional details to investigate.

Thanks.

Revision history for this message
Boomer (gbmr) wrote :

Doesn't it affect anyone else?

Revision history for this message
svarog (varrkan82) wrote :
Download full text (6.4 KiB)

An issuue still present in Ubuntu 16.04.5.
```
[15:38:51]
[root@ThinkPad/var/log]#grep "alsa-sink-CX20751/2 Analog" syslog
Feb 27 14:58:50 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: Function snd_pcm_avail() returns a value that is extraordinarily large: 370196 байтів (2098 мс).
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: Most likely this is a bug in the ALSA driver «snd_hda_intel». Please report this issue to the ALSA developers.
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: snd_pcm_dump():
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: Soft volume PCM
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: Control: PCM Playback Volume
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: min_dB: -51
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: max_dB: 0
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: resolution: 256
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: Its setup is:
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: stream : PLAYBACK
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: access : MMAP_INTERLEAVED
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: format : S16_LE
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: subformat : STD
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: channels : 2
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: rate : 44100
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: exact rate : 44100 (44100/1)
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: msbits : 16
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: buffer_size : 16384
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: period_size : 8192
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: period_time : 185759
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: tstamp_mode : ENABLE
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: tstamp_type : MONOTONIC
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: period_step : 1
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: avail_min : 15680
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: period_event : 0
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: start_threshold : -1
Feb 27 14:58:51 ThinkPad pulseaudio[9613]: [alsa-sink-CX20751/2 Analog] alsa-util.c: stop_threshold : 4611686018427387904
Feb 27 14:58:5...

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