Ubuntu
alsa-driver package

Intel Tiger Lake internal sound card not detected

Bug #2016244 reported by Алексей Шабунин on 2023-04-14

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	alsa-driver (Ubuntu)	New	Undecided	Unassigned

Bug Description

Huawei Matebook D14 with Core i3-1115G4 no sound card at all, "Dummy output" only, no even HDMI output. The codec is ESSX8336 I suppose.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 5.19.0-38.39~22.04.1-generic 5.19.17
Uname: Linux 5.19.0-38-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.3
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Apr 14 14:38:26 2023
InstallationDate: Installed on 2023-04-10 (4 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64 (20230223)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/21/2022
dmi.bios.release: 2.29
dmi.bios.vendor: HUAWEI
dmi.bios.version: 2.29
dmi.board.asset.tag: N/A
dmi.board.name: NBD-WXX9-PCB-B5
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 2.29
dmi.modalias: dmi:bvnHUAWEI:bvr2.29:bd04/21/2022:br2.29:efr2.29:svnHUAWEI:pnNBD-WXX9:pvrM1010:rvnHUAWEI:rnNBD-WXX9-PCB-B5:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC170:
dmi.product.family: MateBook D
dmi.product.name: NBD-WXX9
dmi.product.sku: C170
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI

Tags:

Revision history for this message

Алексей Шабунин (ashgoogl) wrote on 2023-04-14:

AlsaInfo.txt Edit (7.1 KiB, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (100.3 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.5 KiB, text/plain; charset="utf-8")
PaInfo.txt Edit (32.5 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.8 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (305 bytes, text/plain; charset="utf-8")
PulseList.txt Edit (13.4 KiB, text/plain; charset="utf-8")

Revision history for this message

Алексей Шабунин (ashgoogl) wrote on 2023-04-14:

Most interesting from dmesg, I suppose:

[ 4.109505] sof-audio-pci-intel-tgl 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 4.119163] sof-audio-pci-intel-tgl 0000:00:1f.3: use msi interrupt mode
[ 4.164267] sof-audio-pci-intel-tgl 0000:00:1f.3: hda codecs found, mask 5
[ 4.165830] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
[ 4.165833] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:21:0
[ 4.165836] sof-audio-pci-intel-tgl 0000:00:1f.3: unknown sof_ext_man header type 3 size 0x30
[ 4.259737] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware info: version 2:0:0-b678a
[ 4.259740] sof-audio-pci-intel-tgl 0000:00:1f.3: Firmware: ABI 3:20:0 Kernel ABI 3:21:0
[ 4.270764] sof-essx8336 sof-essx8336: No I2S link information provided, using SSP0. This may need to be modified with the quirk module parameter
[ 4.270766] sof-essx8336 sof-essx8336: quirk mask 0x20
[ 4.270767] sof-essx8336 sof-essx8336: quirk SSP0
[ 4.270768] sof-essx8336 sof-essx8336: quirk DMIC enabled

Ubuntu Foundations Team Bug Bot (crichton) on 2023-04-14

affects:

ubuntu → alsa-driver (Ubuntu)

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Ubuntualsa-driver package