PCI/internal sound card not detected
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
alsa-driver (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Ubuntu 22.04 LTS (Kernel updated to version 5.18.10) is unable to detect/display the sound card of Samsung Galaxy Book S - SAMSUNG ELECTRONICS CO., LTD. 767XCL
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+
Uname: Linux 5.18.10-
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 11 11:55:30 2022
InstallationDate: Installed on 2022-07-09 (2 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitec
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/20/2020
dmi.bios.release: 5.15
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P07AJD.
dmi.board.
dmi.board.name: NP767XCM-K02BR
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: SGLA829A06-
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: Galaxy Book Series
dmi.product.name: 767XCL
dmi.product.sku: SCAI-A5A5-
dmi.product.
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.