PCI/internal sound card not detected ALC4080 ASUS Z690 MB

Bug #1978428 reported by Tom Weaver
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have a fresh install of Ubuntu 22.04 Jammy on my ASUS Z690 motherboard with an intel i7 12700K.

Ever since the fresh install I am unable to have any sound play through the rear or front audio jacks.

I believe it is a problem with ubuntu not being able to recognize the sound card on the MB since this hardware seems to be very very new.

It also seems that snd-hda-intel is unable to find any codecs for the sound card or even identify the onboard sound card. Here is the output of dmesg | grep 'snd':
[ 5.426209] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 5.426494] snd_hda_intel 0000:01:00.1: enabling device (0000 -> 0002)
[ 5.426528] snd_hda_intel 0000:01:00.1: Disabling MSI
[ 5.426531] snd_hda_intel 0000:01:00.1: Handle vga_switcheroo audio client
[ 6.438789] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to polling mode: last cmd=0x000f0000
[ 7.446910] snd_hda_intel 0000:00:1f.3: No response from codec, disabling MSI: last cmd=0x000f0000
[ 8.458944] snd_hda_intel 0000:00:1f.3: Codec #0 probe error; disabling it...
[ 9.470934] snd_hda_intel 0000:00:1f.3: azx_get_response timeout, switching to single_cmd mode: last cmd=0x000f0000
[ 9.471592] snd_hda_intel 0000:00:1f.3: no codecs initialized
[ 9.711743] usbcore: registered new interface driver snd-usb-audio

I then tried updating the kernel to 5.18.2 but that was to no luck and the issue still persists.
It seems alsa is not able to identify the card.

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
Uname: Linux 5.18.2-051802-generic x86_64
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Jun 12 19:32:33 2022
InstallationDate: Installed on 2022-05-28 (15 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Release amd64 (20220419)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/10/2021
dmi.bios.release: 7.7
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 0707
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX Z690-A GAMING WIFI D4
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0707:bd11/10/2021:br7.7:svnASUS:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXZ690-AGAMINGWIFID4:rvrRev1.xx:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: ASUS
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2022-06-12T19:13:55.032469

Revision history for this message
Tom Weaver (dirkpitt1557) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
linuxgaminglol (linuxgaminglol) wrote :

Same issue with this particular sound chipset, though running an older Intel Chipset/CPU - attaching my alsa-info output

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