[HDA-Intel - HDA ATI SB, playback] No sound at all

Bug #1886557 reported by Jean Flies
10
This bug affects 2 people
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I cannot install any of the installed players. Always messages: error

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-62.56-generic 5.3.18
Uname: Linux 5.3.0-62-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.9
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jean 6364 F.... pulseaudio
 /dev/snd/controlC0: jean 6364 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 6 19:47:29 2020
InstallationDate: Installed on 2020-07-03 (2 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:SB failed
Symptom_Card: Eingebautes Tongerät - HDA ATI SB
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: jean 6364 F.... pulseaudio
 /dev/snd/controlC0: jean 6364 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA ATI SB, playback] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2011
dmi.bios.vendor: Packard Bell
dmi.bios.version: V1.10
dmi.board.name: EasyNote TK11BZ
dmi.board.vendor: Packard Bell
dmi.board.version: V1.10
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPackardBell:bvrV1.10:bd04/15/2011:svnPackardBell:pnEasyNoteTK11BZ:pvrV1.10:rvnPackardBell:rnEasyNoteTK11BZ:rvrV1.10:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.family: Type1Family
dmi.product.name: EasyNote TK11BZ
dmi.product.sku: 123456789
dmi.product.version: V1.10
dmi.sys.vendor: Packard Bell

Revision history for this message
Jean Flies (jeanflies) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
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