[HDA-Intel - HD-Audio Generic, recording] No sound at all

Bug #1876834 reported by Alexander Sizov
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

Microphone in headphone not working, also and microphone without headphones. In alsamixer in tab Capture is wrote: "This sound device does not have any capture controls". My laptop is Acer Swift 3 SF314-42.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-29.33-generic 5.4.30
Uname: Linux 5.4.0-29-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 5 03:38:21 2020
InstallationDate: Installed on 2020-05-03 (1 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:Generic_1 failed
Symptom_Card: Family 17h (Models 10h-1fh) HD Audio Controller - HD-Audio Generic
Symptom_Type: No sound at all
Title: [HDA-Intel - HD-Audio Generic, recording] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/06/2020
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.02
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Kona_RN
dmi.board.vendor: RO
dmi.board.version: V1.02
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.02
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.02:bd03/06/2020:svnAcer:pnSwiftSF314-42:pvrV1.02:rvnRO:rnKona_RN:rvrV1.02:cvnAcer:ct10:cvrV1.02:
dmi.product.family: Swift 3
dmi.product.name: Swift SF314-42
dmi.product.sku: 0000000000000000
dmi.product.version: V1.02
dmi.sys.vendor: Acer
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-05-05T03:24:50.751446

Revision history for this message
Alexander Sizov (dcloudf) wrote :
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