| 2019-12-07 08:19:19 |
stuart |
bug |
|
|
added bug |
| 2019-12-09 02:07:17 |
Daniel van Vugt |
summary |
Internal microphone not detected |
[Dell Inspiron 5490] Internal microphone not detected |
|
| 2019-12-09 02:07:44 |
Daniel van Vugt |
bug task added |
|
linux (Ubuntu) |
|
| 2019-12-09 02:30:09 |
Ubuntu Kernel Bot |
linux (Ubuntu): status |
New |
Incomplete |
|
| 2019-12-09 09:38:45 |
stuart |
tags |
amd64 apport-bug eoan |
amd64 apport-bug apport-collected eoan |
|
| 2019-12-09 09:38:46 |
stuart |
description |
No input device available for selection.
Output of dmesg | grep snd:
----------------------------
[ 2.247186] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 2.372911] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 2.532497] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3204: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 2.532499] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 2.532500] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 2.532501] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 2.532502] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 2.532503] snd_hda_codec_realtek hdaudioC0D0: Headphone Mic=0x1a
[ 2.532504] snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19
---------------------------
Alsamixer checked for mutes, all OK. Internal mic not present.
Cannot remap using hdajackretask due to error tee: /sys/class/sound/hwC0D0/reconfig: Device or resource busy.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 3754 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 7 08:10:21 2019
InstallationDate: Installed on 2019-12-06 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0012KY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd10/30/2019:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0012KY:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5490
dmi.product.sku: 0955
dmi.sys.vendor: Dell Inc. |
No input device available for selection.
Output of dmesg | grep snd:
----------------------------
[ 2.247186] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002)
[ 2.372911] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915])
[ 2.532497] snd_hda_codec_realtek hdaudioC0D0: autoconfig for ALC3204: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
[ 2.532499] snd_hda_codec_realtek hdaudioC0D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 2.532500] snd_hda_codec_realtek hdaudioC0D0: hp_outs=1 (0x21/0x0/0x0/0x0/0x0)
[ 2.532501] snd_hda_codec_realtek hdaudioC0D0: mono: mono_out=0x0
[ 2.532502] snd_hda_codec_realtek hdaudioC0D0: inputs:
[ 2.532503] snd_hda_codec_realtek hdaudioC0D0: Headphone Mic=0x1a
[ 2.532504] snd_hda_codec_realtek hdaudioC0D0: Headset Mic=0x19
---------------------------
Alsamixer checked for mutes, all OK. Internal mic not present.
Cannot remap using hdajackretask due to error tee: /sys/class/sound/hwC0D0/reconfig: Device or resource busy.
ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 3754 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Sat Dec 7 08:10:21 2019
InstallationDate: Installed on 2019-12-06 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: PCI/internal sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0012KY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd10/30/2019:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0012KY:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5490
dmi.product.sku: 0955
dmi.sys.vendor: Dell Inc.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: tom 1357 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 19.10
InstallationDate: Installed on 2019-12-06 (2 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 003: ID 0bda:565a Realtek Semiconductor Corp. Integrated_Webcam_HD
Bus 001 Device 002: ID 27c6:538d Goodix FingerPrint
Bus 001 Device 004: ID 8087:0aaa Intel Corp.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Inspiron 5490
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic root=UUID=b815e847-77a7-4ad7-8c24-7dddbf722055 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
RelatedPackageVersions:
linux-restricted-modules-5.3.0-24-generic N/A
linux-backports-modules-5.3.0-24-generic N/A
linux-firmware 1.183.2
Tags: eoan
Uname: Linux 5.3.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 10/30/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.0
dmi.board.name: 0012KY
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd10/30/2019:svnDellInc.:pnInspiron5490:pvr:rvnDellInc.:rn0012KY:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5490
dmi.product.sku: 0955
dmi.sys.vendor: Dell Inc. |
|
| 2019-12-09 09:38:47 |
stuart |
attachment added |
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AlsaInfo.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311048/+files/AlsaInfo.txt |
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| 2019-12-09 09:38:48 |
stuart |
attachment added |
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CRDA.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311049/+files/CRDA.txt |
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| 2019-12-09 09:38:50 |
stuart |
attachment added |
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CurrentDmesg.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311050/+files/CurrentDmesg.txt |
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| 2019-12-09 09:38:55 |
stuart |
attachment added |
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IwConfig.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311051/+files/IwConfig.txt |
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| 2019-12-09 09:38:57 |
stuart |
attachment added |
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Lspci.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311052/+files/Lspci.txt |
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| 2019-12-09 09:38:58 |
stuart |
attachment added |
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ProcCpuinfo.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311053/+files/ProcCpuinfo.txt |
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| 2019-12-09 09:38:59 |
stuart |
attachment added |
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ProcCpuinfoMinimal.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311054/+files/ProcCpuinfoMinimal.txt |
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| 2019-12-09 09:39:01 |
stuart |
attachment added |
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ProcEnviron.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311055/+files/ProcEnviron.txt |
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| 2019-12-09 09:39:03 |
stuart |
attachment added |
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ProcInterrupts.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311056/+files/ProcInterrupts.txt |
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| 2019-12-09 09:39:06 |
stuart |
attachment added |
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ProcModules.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311057/+files/ProcModules.txt |
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| 2019-12-09 09:39:08 |
stuart |
attachment added |
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PulseList.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311058/+files/PulseList.txt |
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| 2019-12-09 09:39:09 |
stuart |
attachment added |
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RfKill.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311059/+files/RfKill.txt |
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| 2019-12-09 09:39:11 |
stuart |
attachment added |
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UdevDb.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311060/+files/UdevDb.txt |
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| 2019-12-09 09:39:16 |
stuart |
attachment added |
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WifiSyslog.txt https://bugs.launchpad.net/bugs/1855521/+attachment/5311061/+files/WifiSyslog.txt |
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| 2019-12-09 09:42:31 |
stuart |
linux (Ubuntu): status |
Incomplete |
Confirmed |
|
| 2019-12-09 10:01:29 |
dave |
bug |
|
|
added subscriber dave |
