Ubuntu
alsa-driver package

[Huawei Matebook 13, Realtek ALC256, Black Headphone Out, Right] No sound at all

Bug #1848643 reported by Gong Chen
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

it can not automatic switching between speakers and headphone.
The question is similar with:https://community.clearlinux.org/t/automatic-switching-between-speakers-and-headphones/916

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
Uname: Linux 5.3.0-18-generic x86_64
ApportVersion: 2.20.11-0ubuntu8
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gong 1212 F.... pulseaudio
 /dev/snd/pcmC0D0c: gong 1212 F...m pulseaudio
 /dev/snd/pcmC0D0p: gong 1212 F...m pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 18 15:45:57 2019
InstallationDate: Installed on 2019-10-18 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: gong 1212 F.... pulseaudio
 /dev/snd/pcmC0D0c: gong 1212 F...m pulseaudio
 /dev/snd/pcmC0D0p: gong 1212 F...m pulseaudio
Symptom_Jack: Black Headphone Out, Right
Symptom_Type: No sound at all
Title: [WRT-WX9, Realtek ALC256, Black Headphone Out, Right] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/12/2019
dmi.bios.vendor: HUAWEI
dmi.bios.version: 1.19
dmi.board.name: WRT-WX9-PCB
dmi.board.vendor: HUAWEI
dmi.board.version: M1020
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1020
dmi.modalias: dmi:bvnHUAWEI:bvr1.19:bd08/12/2019:svnHUAWEI:pnWRT-WX9:pvrM1020:rvnHUAWEI:rnWRT-WX9-PCB:rvrM1020:cvnHUAWEI:ct10:cvrM1020:
dmi.product.family: MateBook
dmi.product.name: WRT-WX9
dmi.product.sku: C233
dmi.product.version: M1020
dmi.sys.vendor: HUAWEI

Revision history for this message
Gong Chen (gchen8868) wrote :
Revision history for this message
Daniel Martin (dmanlfc) wrote :

Try this and then reboot...

sudo echo "options snd_hda_intel model=dell-headset-multi" >> /etc/modprobe.d/sound.conf

it worked for me

Dan

Revision history for this message
Gong Chen (gchen8868) wrote :

Thanks Daniel. It works for me.

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