Ubuntu
alsa-driver package

[HDA-Intel - HDA Intel PCH, recording] No sound from external microphone on headset

Bug #1564252 reported by Alexandr
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
Confirmed
Medium
Unassigned

Bug Description

No sound from external microphone on headset. Work well in windows.

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 4.4.0-15.31-generic 4.4.6
Uname: Linux 4.4.0-15-generic x86_64
ApportVersion: 2.20-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2273 F.... pulseaudio
 /dev/snd/pcmC1D0p: ubuntu 2273 F...m pulseaudio
 /dev/snd/controlC1: ubuntu 2273 F.... pulseaudio
CasperVersion: 1.368
CurrentDesktop: Unity
Date: Thu Mar 31 06:18:30 2016
LiveMediaBuild: Ubuntu 16.04 LTS "Xenial Xerus" - Beta amd64 (20160323)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaRecordingTest: ALSA recording test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 2273 F.... pulseaudio
 /dev/snd/controlC1: ubuntu 2273 F.... pulseaudio
Symptom_Type: No sound at all
Title: [HDA-Intel - HDA Intel PCH, recording] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/06/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N551JM.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N551JM
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN551JM.204:bd10/06/2014:svnASUSTeKCOMPUTERINC.:pnN551JM:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN551JM:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: N551JM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Alexandr (mogost) wrote :
Revision history for this message
Raymond (superquad-vortex2) wrote :

Try specify model=dell-headset-multi

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/tree/Documentation/sound/alsa/HD-Audio-Models.txt

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Alexandr (mogost) wrote :

Raymond, I tried. No Results.

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
Revision history for this message
Raymond (superquad-vortex2) wrote :

Can you post the output of alsa-info.sh when specify model ?

The auto mic selection is not enabled, you have to manally selected headset mic as capture source

Revision history for this message
Raymond (superquad-vortex2) wrote :

[ 18.227418] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC668: line_outs=1 (0x14/0x0/0x0/0x0/0x0) type:speaker
 [ 18.227421] snd_hda_codec_realtek hdaudioC1D0: speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)
[ 18.227422] snd_hda_codec_realtek hdaudioC1D0: hp_outs=1 (0x15/0x0/0x0/0x0/0x0)
[ 18.227423] snd_hda_codec_realtek hdaudioC1D0: mono: mono_out=0x0
 [ 18.227424] snd_hda_codec_realtek hdaudioC1D0: inputs:
[ 18.227425] snd_hda_codec_realtek hdaudioC1D0: Mic=0x12

Only internal mic and no headset mic

Changed in alsa-driver (Ubuntu):
status: New → Incomplete
Revision history for this message
Alexandr (mogost) wrote :

I repeat that all the same thing works great Windows, I do not know why not listed. Accordingly can not be selected as the device.
I do not know how to prove that there is a problem!

Changed in alsa-driver (Ubuntu):
status: Incomplete → New
Revision history for this message
Alexandr (mogost) wrote :

http://www.alsa-project.org/db/?f=32d4713432512e33150d6f31151ea7d37080c2e1

Revision history for this message
Alexandr (mogost) wrote :

options snd-hda-intel model=,dell-headset-multi

I solved this problem. Without the comma does not work!

Revision history for this message
Alexandr (mogost) wrote :

It would be nice if you would not have had to suffer so much. And everything would work initially.

Changed in alsa-driver (Ubuntu):
status: New → Confirmed
Revision history for this message
Raymond (superquad-vortex2) wrote :

Do you need the fixup of the external subwoofer?

https://git.kernel.org/cgit/linux/kernel/git/tiwai/sound.git/log/sound/pci/hda/patch_realtek.c?qt=grep&q=asus+n

Alberto Salvia Novella (es20490446e)
Changed in alsa-driver (Ubuntu):
importance: Undecided → Medium
Revision history for this message
Mikhail Paulyshka (pavlyshko) wrote :

Fix proposed in https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1539843

Revision history for this message
madbiologist (me-again) wrote :

The fix for this issue will be in the 4.12 kernel. Ubuntu 17.10 "Artful Aardvark" is scheduled for release on 19th October 2017 and will be based on a 4.12 or later kernel. If you want to try the 4.12 kernel on your Ubuntu 16.04 "Xenial Xerus" installation, when the 4.12 kernel is released you can get it from the mainline kernel PPA page at http://kernel.ubuntu.com/~kernel-ppa/mainline/ and instructions on how to install and uninstall it are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds

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