Plantronics Blackwire c720 stopped working

Bug #1521510 reported by Olafur Ingolfsson
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
alsa-driver (Ubuntu)
New
Undecided
Unassigned

Bug Description

When plugged in i hear a womans voice, "Power off", then nothing.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: alsa-base 1.0.25+dfsg-0ubuntu1.1
ProcVersionSignature: Ubuntu 3.8.0-44.66~precise1-generic 3.8.13.25
Uname: Linux 3.8.0-44-generic x86_64
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-44-generic.
ApportVersion: 2.0.1-0ubuntu17.13
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: PCH [HDA Intel PCH], device 0: ALC269VC Analog [ALC269VC Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: olafuri 3089 F.... pulseaudio
Card0.Amixer.info:
 Card hw:0 'PCH'/'HDA Intel PCH at 0xf3530000 irq 49'
   Mixer name : 'Intel PantherPoint HDMI'
   Components : 'HDA:10ec0269,17aa21fb,00100203 HDA:80862806,80860101,00100000'
   Controls : 50
   Simple ctrls : 17
Card29.Amixer.info:
 Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw unknown'
   Mixer name : 'ThinkPad EC (unknown)'
   Components : ''
   Controls : 1
   Simple ctrls : 1
Card29.Amixer.values:
 Simple mixer control 'Console',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Tue Dec 1 09:14:09 2015
MarkForUpload: True
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: USB sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/30/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: G7ET94WW (2.54 )
dmi.board.asset.tag: Not Available
dmi.board.name: 2356LPG
dmi.board.vendor: LENOVO
dmi.board.version: Win8 Pro DPK TPG
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrG7ET94WW(2.54):bd04/30/2013:svnLENOVO:pn2356LPG:pvrThinkPadT430s:rvnLENOVO:rn2356LPG:rvrWin8ProDPKTPG:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 2356LPG
dmi.product.version: ThinkPad T430s
dmi.sys.vendor: LENOVO
mtime.conffile..etc.modprobe.d.alsa.base.conf: 2015-12-01T09:01:08.538626

Revision history for this message
Olafur Ingolfsson (olafur-ingolfsson) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.