Default printer not recognized

Added 3.5

The problem also occurs with Gimp 2.6.6, Opera 10.10 beta and with Tomboy 0.14.0, but not with Open Office Spreadsheet 3.01.

This is more of a printer issue since it happens on multiple apps not just firefox. not sure what package it should be under though, maybe cups?

Assigned to the Ubuntu Printing Team.

Stan,
Can you run the following command on a terminal to provide us some useful printing related debugging information:
apport-collect -p cups 446215
Please also attach your /etc/cups/printer.conf file and your ~/.cups/lpoptions file.

Architecture: amd64
DistroRelease: Ubuntu 9.04
Lpstat:
 device for iP5200: ipp://192.168.2.20:631/printers/iP5200
 device for Stan's-iP5200: ipp://192.168.2.20:631/printers/Stan's-iP5200
 device for Stan's-PIXMA-iP5200: usb://Canon/iP5200
MachineType: System manufacturer System Product Name
NonfreeKernelModules: nvidia
Package: cups 1.3.9-17ubuntu3.2
PackageArchitecture: amd64
Papersize: letter
PpdFiles: Stan's-PIXMA-iP5200: Canon PIXMA iP5200 - CUPS+Gutenprint v5.2.3
ProcCmdLine: root=UUID=2d804e1d-793e-46ef-b9d0-54634c822414 ro quiet splash
ProcEnviron:
 SHELL=/bin/bash
 PATH=(custom, user)
 LANG=en_CA.UTF-8
ProcVersionSignature: Ubuntu 2.6.28-15.52-generic
Uname: Linux 2.6.28-15-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare vboxusers

Pascal,

Thanks for the prompt response once my bug report found you. I've not
used the ubuntu bug report system before. I'm impressed.

I have executed the requested command and attached the files. I notice
that the only file I have is printers.conf while what you asked for is
printer.conf. I assume that was a typo. If not, I await further
instructions.

I assume that the output to my terminal was sent to you automatically,
but in case I have misunderstood, here it is:
Bug title: Default printer not recognized
Collecting apport information for source package cups...
Uploading additional information to Launchpad bug...
   short text data...
   attachment: BootDmesg.txt...
Traceback (most recent call last):
  File "/usr/bin/apport-collect", line 173, in <module>
    upload(report, bug)
  File "/usr/bin/apport-collect", line 97, in upload
    filename=part.get_filename(), is_patch=False)
  File "/usr/lib/python2.6/dist-packages/launchpadlib/resource.py", line
337, in __call__
    args[key] = simplejson.dumps(value, cls=DatetimeJSONEncoder)
  File "/var/lib/python-support/python2.6/simplejson/__init__.py", line
243, in dumps
    **kw).encode(obj)
  File "/var/lib/python-support/python2.6/simplejson/encoder.py", line
360, in encode
    return encode_basestring_ascii(o)
UnicodeDecodeError: 'utf8' codec can't decode byte 0xae in position
47537: unexpected code byte

Regards,

Stan Armstrong

Pascal De Vuyst wrote:
> Stan,
> Can you run the following command on a terminal to provide us some useful printing related debugging information:
> apport-collect -p cups 446215
> Please also attach your /etc/cups/printer.conf file and your ~/.cups/lpoptions file.
>
> ** Changed in: ubuntu
> Status: New => Incomplete
>
>

Stan,

If I understand correctly you have 2 Canon PIXMA iP5200, one directly connected to your PC via USB and another one connected to another PC on your network with IP address 192.168.2.20, correct me if I'm wrong.

Can you attach your /etc/cups/cupsd.conf file from both your PC and the other PC with IP address 192.168.2.20 so we can see what printer sharing options are enabled?

Pascal,

That is correct. My machine is 192.168.2.10. My wife's, in the other
room, is 192.168.2.20. We are on an ethernet lan. I have attached the
files you requested.

Regards,

Stan

Pascal De Vuyst wrote:
> Stan,
>
> If I understand correctly you have 2 Canon PIXMA iP5200, one directly
> connected to your PC via USB and another one connected to another PC on
> your network with IP address 192.168.2.20, correct me if I'm wrong.
>
> Can you attach your /etc/cups/cupsd.conf file from both your PC and the
> other PC with IP address 192.168.2.20 so we can see what printer sharing
> options are enabled?
>
>