USB mouse will be disabled automatically in 5 seconds

Bug #1906160 reported by Zhenqing Hu
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

After I update the system as well as the software packages to the latest version, the USB mouse will be disabled automatically in about 5 seconds after reboot.
I could temporarily enable the mouse through the following command line:
"echo on | sudo tee /sys/bus/usb/devices/*/power/level >/dev/null"
However, the issue will appear if I reboot the system.

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: evince 3.38.0-3
ProcVersionSignature: Ubuntu 5.8.0-31.33+21.04.1-generic 5.8.17
Uname: Linux 5.8.0-31-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu53
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Sun Nov 29 08:00:57 2020
InstallationDate: Installed on 2020-03-24 (250 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
KernLog:

ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: evince
UpgradeStatus: Upgraded to hirsute on 2020-10-30 (30 days ago)
modified.conffile..etc.default.apport:
 # set this to 0 to disable apport, or to 1 to enable it
 # you can temporarily override this with
 # sudo service apport start force_start=1
 enabled=0
mtime.conffile..etc.default.apport: 2020-09-05T19:42:58.554336

Revision history for this message
Zhenqing Hu (huzq85) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
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