I have a red circle with a white bar through it on my top tool bar stating 'Error marking the upgrade' and 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.'

Bug #1036473 reported by boblawlor
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
Ubuntu
Confirmed
Undecided
Unassigned

Bug Description

I have had issues with installing upgrades, again the message: 'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.' 'Installed packages have unmet dependencies'

I am not well versed in linux. Thanks for taking this error message.

Tags: bot-comment
Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1036473/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
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Peter (peterp-x) wrote :

Hi I have the same red dot with a white line through it on the top of the screen.
The same "'E:Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.' 'Installed packages have unmet dependencies'" error message. The error is from the update manager. I am running Ubuntu 12.04 for months with
no errors.

-peterp

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Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in ubuntu:
status: New → Confirmed
Revision history for this message
Peter (peterp-x) wrote :

 I did some investigating of my system.
There seemed to be 3 packages left over
after I removed the Evolution mail system
about a year ago. I assumed that another application
needed these packages.

evolution-common evolution-indicator evolution-plugins

 I manually removed these packages and did a manual
update and upgrade from the command line and all
seems to be working again.

-peter

Revision history for this message
Colin (tekash) wrote :

I also just got this issue. I ran apt-get check and autoremove and some of the other apt-get options. Finally on the GUI update manager it gave the same error and after clicking Install it popped up with the send error report and the following message in a differnt window:

"Package dependencies cannot be resolved

This error could be caused by required additional software packages which are missing or not installable. Furthermore there could be a conflict between software packages which are not allowed to be installed at the same time.

The following packages have unmet dependencies:

libnspr4: "

Using synaptic I could not mark the above dependency for reinstallation, but I could for upgrade. After trying that it stated that I had to fix broken packages first. I marked it for removal, but it then wanted to remove a ton of other stuff, but overall it is used by Mozilla.

Upon running:

sudo apt-get --reinstall install libnspr4

The following error was shown:

The following packages have unmet dependencies:
 libnspr4 : Breaks: evolution-plugins (< 3.2.0-0ubuntu2) but 2.32.2-0ubuntu7 is to be installed
E: Unable to correct problems, you have held broken packages.

As typical, the Ubuntu Software Center does not show I have Evolution installed (as I do not use it), but was able to remove left over files from when it was installed from a previous distro. Synaptic to the rescue again. The big red icon is now gone and no error occurs.

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