[dialer] Dialer should allow me to block nuisance calls

Bug #1469220 reported by TenLeftFingers
138
This bug affects 31 people
Affects Status Importance Assigned to Milestone
Ubuntu UX
Triaged
Low
Matthew Paul Thomas
dialer-app (Ubuntu)
Confirmed
Wishlist
Gustavo Pichorim Boiko

Bug Description

Title says it all. I have a very old number and get a lot of businesses trying to get my custom (by annoying me, ironically). I had them block on my last phone but I'm getting them again. Please implement this.

The messages app equivalent is bug 1469535.

------- UX comment & resolution -------

To block a number:

1. Open dialer
2. Carry out a bottom edge swipe to access your Recent calls
3. Swipe towards the left on the entry/number you would like to block
4. tap the Info icon
5. see the revealed details about the caller and select the BLOCK option at the bottom of the page

Please refer to the latest UX spec here: https://docs.google.com/document/d/1BRy9-DEXr3A1D7PHkJaXmjbe7xbRmxKkzANXuu-F6lc/edit

Please refer to the latest visual spec here: https://docs.google.com/presentation/d/1XMHRg7T3KxMizExeRTmXJGar0WOUyBQ4A8lEMnQvcqA/edit#slide=id.g34bd6a2bc_417

Visuals attached to bug

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in dialer-app (Ubuntu):
status: New → Confirmed
no longer affects: dialer-app (Ubuntu)
affects: dialer-app → dialer-app (Ubuntu)
Changed in dialer-app (Ubuntu):
status: New → Confirmed
Bill Filler (bfiller)
Changed in dialer-app (Ubuntu):
status: New → Confirmed
importance: Undecided → Wishlist
assignee: nobody → Gustavo Pichorim Boiko (boiko)
summary: - Dialer should allow me to block nuisance calls
+ [dialler] Dialer should allow me to block nuisance calls
Changed in ubuntu-ux:
status: New → Triaged
importance: Undecided → Low
assignee: nobody → Olga Kemmet (olga-kemmet)
description: updated
Changed in ubuntu-ux:
status: Triaged → Fix Committed
description: updated
Revision history for this message
Olga Kemmet (olga-kemmet) wrote : Re: [dialler] Dialer should allow me to block nuisance calls

Bug description updated with design solution, design is attached. marking as Fix Committed.

description: updated
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :
summary: - [dialler] Dialer should allow me to block nuisance calls
+ [dialer] Dialer should allow me to block nuisance calls
description: updated
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Unfortunately this design never made it to the “UX spec”, and the visual spec is now a 404.

The attached mockups look reasonable, though perhaps “Block” and “Delete” should be buttons instead of list items. Certainly the icons shouldn’t be on the opposite end from the labels, because that would look weird in wide screens (even in landscape mode).

Changed in ubuntu-ux:
assignee: Olga Kemmet (olga-kemmet) → Matthew Paul Thomas (mpt)
status: Fix Committed → Confirmed
Revision history for this message
Joe Liau (joe) wrote :

I don't think the experience of nuisance calling is understood if this issue is marked as "low" or "wishlist".

Does that mean there is no one able to work on it, or that it is not important?

Nuisance calls are very disruptive and abusive. The device should be protective of the human or allow the human to protect itself, but right now it is a direct line for abuse.

There is a concern of lack of resources in this project. I believe we could recover some of those resources, if we weren't disturbed by nuisances, such as phone calls and spam messaging.

Revision history for this message
Robin Heroldich (robinheroldich) wrote :

There's a number, who calls me a lot in the early hours, and I can't block it, because this feature is missing, as a workaround I need to turn off my phone every evening, which is not the best solution. :) Is there any plan to support this in an upcoming OTA release, like OTA-14?

Paty Davila (dizzypaty)
Changed in ubuntu-ux:
status: Confirmed → Triaged
Revision history for this message
Ante Smolcic (supersmola) wrote :

Hi. This feature was present in the old not-so-smart phones and in some fixed phones as well. Back in the analog days you had to have a subsription to a caller-id service. Now with IP-telephony and mobile telephony we can say it is an expected feature of any device that calls itself a phone. Thank you.

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.