[sim pin] prompt on boot but after greeter

Bug #1382621 reported by kevin gunn
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu UX
In Progress
High
Paty Davila
indicator-network (Ubuntu)
Triaged
Wishlist
Unassigned
unity8 (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

Per this bug 1382604

it was discussed that the sim pin prompt is occuring before the greeter on boot, and doesn't seem to match the spec per this bug 1333121

---------UX comment--------

Desired resolution:
As mentioned in comment #5 and this bug https://bugs.launchpad.net/ubuntu-ux/+bug/1397963 we need to redesign the authentication dialog and let it show after the greeter.

Revision history for this message
Michael Zanetti (mzanetti) wrote :

I remember design requested this explicitly. The reason is that we don't want the user to forget to enter the SIM PIN, leaving him with a locked SIM and not being reachable for phone calls.

Revision history for this message
Michał Sawicz (saviq) wrote :

Hmm the linked bug does say "immediately after boot", am I misunderstanding something?

Revision history for this message
Antti Kaijanmäki (kaijanmaki) wrote :

We (I, mterry and Olga Kemmet) had a short discussion last week if it would be possible to have the automatic SIM Unlock dialog appear after the greeter. Please include them to this discussion.

Revision history for this message
Michael Terry (mterry) wrote :

So the design was always to have the SIM unlock dialog waiting under the greeter.

But because of the way the dialog is implemented as a notification, it's technically very difficult to do that. (Mirco is working on fixing that by separating the concept of dialogs and notifications.)

So another possible solution is to just trigger the SIM unlock dialog only once the user drags the greeter away. But that looks bad (the user sees the dash or lockscreen first before we flash a dialog in their face).

So we ended up implementing the "next best thing" which was to just show the dialog on top of the greeter after booting.

To properly fix this, we need the dialog/notification refactoring that Mirco is working on.

Changed in ubuntu-ux:
assignee: nobody → Olga Kemmet (olga-kemmet)
importance: Undecided → High
status: New → Triaged
Revision history for this message
Olga Kemmet (olga-kemmet) wrote :

Just to sum up: If we reforge the authentication screen into a similar dialog as we currently have for WiFi password input, then it can sit basically anywhere in the UI.
This would allow to sit it even on top of the greeter because users will see what is in the background and it would be the first thing they are informed about. This way we would cover the issue that SIM PIN, Greeter and passcode/passphrase screens are visually too similar (by mistake putting in your passcode instead of SIM PIN and vice versa). Since the SIM PIN authentication can be triggered from System Settings, indicator menu and possibly later from apps which require SIM as dialer and messaging (on action), it would make sense to give it the same behaviour as other dialogs triggered from the system.

As mterry pointed out we might need to wait for the "dialog/notification refactoring that Mirco is working on."

summary: - sim pin prompt on boot but after greeter
+ [sim pin] prompt on boot but after greeter
Changed in indicator-network (Ubuntu):
status: New → Triaged
importance: Undecided → Wishlist
tags: added: usability
description: updated
tags: added: ota-2
Revision history for this message
Albert Astals Cid (aacid) wrote :

unity8 waiting for design -> Incomplete

Changed in unity8 (Ubuntu):
status: New → Incomplete
Changed in ubuntu-ux:
assignee: Olga Kemmet (olga-kemmet) → Andreea Pirvu (andreea-pirvu)
Changed in ubuntu-ux:
status: Triaged → In Progress
Changed in ubuntu-ux:
assignee: Andreea Pirvu (andreea-pirvu) → Paty Davila (dizzypaty)
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