captcha not loading
Bug #1193141 reported by
Mike McCracken
This bug affects 4 people
Affects | Status | Importance | Assigned to | Milestone | ||
---|---|---|---|---|---|---|
Ubuntu Single Sign On Client | Status tracked in Trunk | |||||
Stable-13-10 |
Triaged
|
Critical
|
Unassigned | |||
Trunk |
Fix Released
|
Critical
|
dobey | |||
ubuntu-sso-client (Ubuntu) |
Fix Released
|
Critical
|
dobey | |||
Saucy |
Fix Released
|
Critical
|
dobey | |||
Trusty |
Fix Released
|
Critical
|
dobey |
Bug Description
[Impact]
When attempting to register a new account, the captcha image fails to load, due to an SSL error.
[Test Case]
On a cleanly installed Ubuntu 13.10 system, without having already logged in to an Ubuntu One account, open the Ubuntu One app from the launcher and choose "Register a new account." The captcha image should appear on the screen. This can also be done on any Ubuntu 13.10 system, under the "Guest" account.
[Regression Potential]
There is minimal potential for regression with the proposed fix. A new unit test is also included to verify that more than the few included certificates in ubuntu-sso-client, are loaded into the Qt SSL configuration.
Related branches
lp://staging/~dobey/ubuntu-sso-client/ssl-force-load
- Alejandro J. Cura (community): Approve
- Mike McCracken (community): Approve
-
Diff: 47 lines (+14/-1)2 files modifiedubuntu_sso/utils/webclient/qtnetwork.py (+3/-0)
ubuntu_sso/utils/webclient/tests/test_qtnetwork.py (+11/-1)
tags: | added: u1-notrack |
summary: |
- captcha not loading on raring + captcha not loading |
Changed in ubuntu-sso-client (Ubuntu Trusty): | |
assignee: | nobody → Rodney Dawes (dobey) |
Changed in ubuntu-sso-client (Ubuntu Saucy): | |
assignee: | nobody → Rodney Dawes (dobey) |
Changed in ubuntu-sso-client (Ubuntu Trusty): | |
status: | New → Triaged |
Changed in ubuntu-sso-client (Ubuntu Saucy): | |
status: | New → Triaged |
Changed in ubuntu-sso-client (Ubuntu Trusty): | |
importance: | Undecided → Critical |
Changed in ubuntu-sso-client (Ubuntu Saucy): | |
importance: | Undecided → Critical |
description: | updated |
Changed in ubuntu-sso-client (Ubuntu Saucy): | |
status: | Triaged → In Progress |
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2013-06-20 15:22:02, 966:966. 062068939 - ubuntu_ sso.utils. webclient. qtnetwork - ERROR - SSL errors found; url: https:/ /www.google. com/recaptcha/ api/image? c=03AHJ_ VutkO6mZq- YOEhU3g8Ibhpnfe Cz_VvDbbQmw_ Zry035S- MwgQkvWV6xp0Zox mCUj86Y1mdaWQ3K Io5-zqjrwpM8_ LeEpRbmZa7PJ43O 3M56VhLyVqEygZw POAjG_LAD4jl_ PSW-3Y62uWu- EGXKZbFhj65lOc9 6Ti6VnZg5y4Jg6B Nott20 =Error= ======= ===== ======= ======= ===== =Error= ======= ===== ======= ======= =====
=======
The issuer certificate of a locally looked up certificate could not be found (11)
--------Cert Details------
Organization: Equifax
Common Name:
Locality Name:
Unit: Equifax Secure Certificate Authority
Country: US
State or Province:
=======
=======
The root CA certificate is not trusted for this purpose (17)
--------Cert Details------
Organization: Equifax
Common Name:
Locality Name:
Unit: Equifax Secure Certificate Authority
Country: US
State or Province:
=======
2013-06-20 15:22:02, 966:966. 504096985 - ubuntu_sso.account - ERROR - generate_captcha crashed while downloading the image. python2. 7/dist- packages/ ubuntu- sso-client/ ubuntu_ sso/account. py", line 136, in generate_captcha captcha[ 'image_ url'])
Traceback (most recent call last):
File "/usr/lib/
response = yield wc.request(
WebClientError: (u'SSL handshake failed', u'')