ubuntu-desktop-installer

Ubuntu Budgie Installer advances to "Install" and then no further

Bug #2033423 reported by Leó Kolbeinsson
14
This bug affects 3 people
Affects Status Importance Assigned to Milestone
subiquity
New
Undecided
Unassigned
ubuntu-desktop-installer
Triaged
Undecided
Unassigned

Bug Description

Ubuntu Budgie Installer advances to "Install" and then no further when installing Daily Ubuntu Budgie ISO dated 29-08-2023 tested on 2 barebone machines and in one VM - same results.

Please note - waited 10 minutes before cancelling.

ProblemType: Bug
DistroRelease: Ubuntu 23.10
Package: subiquity (unknown)
ProcVersionSignature: Ubuntu 6.3.0-7.7-generic 6.3.5
Uname: Linux 6.3.0-7-generic x86_64
NonfreeKernelModules: zfs
ApportVersion: 2.27.0-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.482
CurrentDesktop: Budgie:GNOME
Date: Tue Aug 29 17:34:32 2023
LiveMediaBuild: Ubuntu-Budgie 23.10 "Mantic Minotaur" - Daily amd64 (20230829)
ProcEnviron:
 LANG=C.UTF-8
 PATH=(custom, no user)
 SHELL=/bin/bash
 TERM=xterm-256color
 XDG_RUNTIME_DIR=<set>
SourcePackage: subiquity
Symptom: installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Leó Kolbeinsson (leok) wrote :
Revision history for this message
Leó Kolbeinsson (leok) wrote :

After rebooting these machines the Ubuntu Budgie login screnn appears but unable to login as installer never advanced to creating the user!

Revision history for this message
Ubuntu QA Website (ubuntuqa) wrote :

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
https://iso.qa.ubuntu.com/qatracker/reports/bugs/2033423

tags: added: iso-testing
Revision history for this message
Dan Bungert (dbungert) wrote :

Easy to reproduce. UEFI vm, next next next, can't advance visually past the partitioning confirm screen.

As mentioned by leok the underlying install is actually happening but we don't advance to the identity screen to finish the job. Manually posting to the subiquity socket /identity and /timezone calls allows the install to finish.

tags: added: ubuntu-desktop-installer
Changed in ubuntu-desktop-installer:
status: New → Triaged
Revision history for this message
Leó Kolbeinsson (leok) wrote :

Tested Ubuntu Budgie Mantic daily dated 02-09-2023

Installation fails - selecting "Install release" from the menu as suggested - the install stops on "Preparing Ubuntu Budgie - of note this worked well on the previous release.

Revision history for this message
Jane Atkinson (irihapeti) wrote :

Encountered this in Ubuntu Budgie Mantic dated 20231011.1

Revision history for this message
Tim Andersson (andersson123) wrote :

If I'm to understand the bug correctly, I have not encountered this with 20231011.1.

I tried installing whole disk and I also did manual partitioning with a UEFI VM and I haven't encountered the same issue. Please tell me if my reproducer assumptions are incorrect

Revision history for this message
Leó Kolbeinsson (leok) wrote :

Tested Ubuntu Budgie Mantic daily ISO 20231011.1 in UEFI+secure boot mode and was unable to reproduce - installion was witout error.

Revision history for this message
sudodus (nio-wiklund) wrote :

Could bug #2038987 and this bug be caused by the same problematic code in the installer and/or in QEMU?

Revision history for this message
Jane Atkinson (irihapeti) wrote :

Still appearing on QEMU/KVM install attempt with 20231016.1

Revision history for this message
Leó Kolbeinsson (leok) wrote :

Unable to reproduce on bare metal install ISO dated 20231016.1

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