Bug Bots can cause bad feelings

Bug #729913 reported by Martin Owens
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
ubuntu-community
New
Undecided
Unassigned

Bug Description

In a recent bug report we had a miscommunication and after clarification the developer understood the issue and gave the bug high priority.

Hours later a bug bot came in and invalidated the entire bug report without even a comment message.

This use of bug bots is disheartening and anti-social to the conversation between reporter and developer and should be used more wisely. I would hope that all developers are aware not to invalidate a bug without putting a personal and polite comment as to why they're doing that.

Original Bug: https://bugs.launchpad.net/unity-place-applications/+bug/726711

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